I am a repeat customer buying Cooks Choice hot & Spicy marinade for my dad. Its the only marinade he will use for his chicken wings. Quick delivery
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been ordering items from Butchers Sundries for a few years now as a home consumer and can honestly say that I have never had any issues at all with delivery or products, always use their emboss... Se mer
I purchased some condiments and seasoning. One of them had an expiry within 2 months which I find wholly unacceptable. Customer service said their accepted policy is a min 4 week shelf life! For a co... Se mer
We have used butchers sundries for many years. From a small order of meat netting to a larger "full shop " As a business we can highly recommend Butchers Sundires as a company you can rely on. We hav... Se mer
Företagsinformation
Skrivet av företaget
Butchers-Sundries, part of the TruNet Group, provides butchers, meat processors and home users with a wide range of natural, plastic and fibrous casings, meat netting, twine, ingredients, packaging, machinery and an array of products for butchers shops. Many of the products available from Butchers-Sundries are manufactured in TruNet's state-of-the-art BRC grade AA accredited facility in the heart of England. Butchers-Sundries is proud to deliver exceptional customer service, and the dedicated team are on hand to answer any query, via telephone, email or the live chat website function. Through the combination of exceptional service, quick and easy ordering and unrivalled product offering, Butchers-Sundries have grown to become a major supplier of the UK butchers industry. We take pride in our customer service and product offering which stem from our set of core principles; Quality - All products are selected with our customer in mind and are rigorously tested by our supply chain managers in the field. Service - We value all our customers, large and small, and strive to exceed their expectations. Transparency - Our offerings are clear, accurate and backed up by our BRC Accreditation. Value - We are never knowingly undersold. Striving for efficiency at all levels of our business and then passing the savings on to you. Innovation - The TruNet Group is truly international and recognised as World Leaders in the meat industry. TruNet UK Ltd was recently awarded the 2019 Queen’s Award for Innovation, the highest award a company can receive in the UK. This prestigious award reflects across the group and demonstrates the commitment TruNet as a group, has to delivering innovative solutions within the entire meat processing industry. Butchers-Sundries is grateful to our existing customers for their loyalty, and we look forward to welcoming new accounts who have discovered our market leading solution.
Kontaktuppgifter
Unit K, Westminister Industrial Estate, Measham, DE12 7DS, Derbyshire, Storbritannien
- 01530272396 - Option 1
- info@butchers-sundries.com
- butchers-sundries.com
4,5
Utmärkt
43 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor communications
Poor communications, slow to dispatch orders and uninterested that their site doesn't create accounts properly which would allow some interaction with their customers. Just not interested.
5 april 2017
Omdöme utan inbjudan
Poor quality product, awful customer service, and worthless warranty
I was given this product as a Christmas present. I read the instructions that came with it before using it, but they were not very clear, so I looked at the manufacturer's website where there was a video explaining how to use it. I watched this video and used the machine as was directed in it. In particular, the video instructs the user to loosen the part of the machine that holds the mincing plate in a quarter of a turn after attaching it, which I was careful to do. However, when the machine was in use and despite my best efforts, this part seemed to tighten and loosen by itself due to vibrations from the motor. On the 6th of January, which if I remember right was only the third time it had been used, both the cap that holds the mincing plate on and the auger inside the mincer broke, rendering it unusable. I immediately emailed the company explaining that I had followed the instructions and what had happened and asked for a refund as I was not happy with the quality of the product. They arranged to collect it. A month later, on the 18th of February, they emailed back claiming I must have overtightened it and that was what caused it to break, and that they would not honour their warranty, and if I wanted it back I would have to pay for them to repair it. I explained again that I had not overtightened it and had taken care to follow the instructions on the video on their website, and asked again for a refund of the purchase price. This email was ignored until I chased it up again in March, and they again refused to honour their warranty. Under the Consumer Rights Act 2015, an item such as this machine should be fit for purpose and last a reasonable length of time. In my opinion it is neither of these things, but unfortunately as it was bought as a gift and the person who bought it doesn't want to be involved, I can't make a claim in the small claims court. They have not even sent the broken machine back after they decided to refuse to honour their warranty. I would advise anyone to steer well clear of anything sold by this 'Butchers Sundries' company and any related companies -- according to their email signatures the parent company is called 'The TruNet Group' or 'TruNet UK' and has another subsidiary called 'sausage kings'.
24 mars 2016
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.