Bullion Exchanges Omdömen 

1 198
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

In general it's been very good, at the beginning was a little confusing navigating the ordering in the website. I think it could use a more simple way to order, where I could see all the info requ... Se mer

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Betygsatt 5 av 5 stjärnor

There was a mix-up in delivery by FedEx, absolutely nothing to do with Bullion Exchanges, and Jason and Devon were extremely helpful and professional in the assistance they provided. They called me di... Se mer

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Betygsatt 4 av 5 stjärnor

One of the things I'd like to say is I've made several orders including 1 today, however,quite a few of the XF Morgans were VG-Fine + not graded correctly!l realize that grading is opinions but would... Se mer

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Betygsatt 5 av 5 stjärnor

Bullion Exchanges continuously exceeds my expectations. I’ve had a handful of orders with them. Not only do they have the best prices regularly. Every interaction I’ve had has been excellent. Communic... Se mer

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Företagsinformation

  1. Guld- och silverhandel
  2. också i
  3. Alternativa finansiella tjänster
  4. Guldbrytning
  5. Guldhandlare
  6. Metallskrot
  7. Mynthandlare

Skrivet av företaget

Bullion Exchanges is a precious metals dealer based in New York City’s Diamond District, serving customers in person and online across the United States. We buy and sell gold, silver, platinum, and palladium in the forms investors and collectors actually want: coins, bars, and rounds from government mints and respected private refiners around the world. Our catalog is built to serve every kind of buyer. First-time customers will find clear product descriptions, transparent pricing tied to the live spot price, and a team that’s happy to explain the basics, from what a premium is to how to read a coin’s fineness. Experienced stackers and collectors will find depth: hand-poured and cast silver bars, limited-mintage releases, certified coins, and specialty pieces that are hard to source elsewhere. We also carry gift items for anyone who wants to introduce a friend or family member to precious metals. We work hard to keep our pricing competitive and our process simple. Orders ship securely and discreetly, and our customer service team is reachable by phone, email, and chat when you have a question before or after you buy. Through the Bullionaire Club Rewards Program, every purchase earns Bullionaire Bucks you can apply toward future orders. Selling to us is just as easy. Whether you have a single coin or a larger holding, we offer fair, straightforward quotes and a clear process from appraisal to payment. If you want to learn before you buy, our Learning Center covers bullion fundamentals, coin collecting, and the factors that move the precious metals market, written in plain language. Visit us in New York City or shop anytime at BullionExchanges.com

Shop Precious Metal Bullion online

Skrivet av företaget

Fair prices
Shop a wide selection of gold, silver, platinum, and palladium bullion at competitive prices. Order online anytime, including nights, weekends, and holidays
Free Shipping on Orders $499+
Enjoy free standard shipping on qualifying orders of $499 or more. Orders under $499 ship for $7.99, and every shipment includes tracking and insurance.
Bullionaire Club Rewards Program
Make your purchases more rewarding. Join our Bullionaire Club to earn Bullionaire Bucks that you can apply toward future orders.
Trustworthy Service
Bullion Exchanges holds an A+ rating with the Better Business Bureau. Our team is committed to helpful customer service and a straightforward shopping experience.
Visit Our NYC Store
Shop in person at our Diamond District store: 30 West 47th Street, Store 1, New York, NY 10036. Visit us to buy or sell precious metals and speak with our team.
Sell Precious Metals
Sell your gold, silver, platinum, palladium, scrap metal, diamonds, or watches to Bullion Exchanges. Contact our team for a quote or visit our NYC store for a free appraisal. For mail-in sales, arrange the details with us before shipping.
Learning Center & Market Alerts
Explore our Learning Center for guides on precious metals, bullion, and coin collecting. Set up Market Alerts to receive notifications when gold, silver, platinum, or palladium reaches your target price.

Insured Shipping for Peace of Mind

Shop confidently with tracked, insured shipping.

Shop confidently with tracked, insured shipping.
Every order ships with tracking and insurance coverage while in transit, until the carrier marks it delivered.

Kontaktuppgifter

Promotion box for Bullion Exchanges

Your Trusted Precious Metals Dealer.

Shop gold and silver coins, bars, and rounds at competitive prices.

4,4

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(1 198)

165 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I ordered online on 1-1-26

I ordered online on 1-1-26. Credit card was deducted to my account 1-2-26. Four phone calls later they only accept messages. Nobody phoned back. No emails. Is this a scam? Meanwhile my underlying purchase price has changed. I regret buying from these jokers.

... and then ... THREE MONTHS LATER ... they write me a reply saying my order doesn't match their records? Utter BS! I am not going to post a photo of my receipt from them. They literally received my credit card payment ... and after a long while I disputed it due to their non-response.

TERRIBLE COMPANY! Do not use these scammers!

11 januari 2026
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

Thank you for your review.

The reference number provided does not match any order in our system, and we are unable to locate a purchase under the details shared in your review.

We kindly recommend reviewing your order confirmation and ensuring that you are contacting the correct company, as it appears this order may not have been placed with Bullion Exchanges.

For clarification, we do accept phone calls and have a live chat available during business hours (Monday–Friday, 9 AM–5 PM). We also respond to all email inquiries as quickly as possible.

If you believe this review was intended for us, please reach out directly with your correct order details so we can further investigate.

Betygsatt 1 av 5 stjärnor

This company will not send to your correct address you fill out on their form.

This company will not send your items to the correct address. Don't assume that by filling out your order form will be accepted. I have waited 12 days on a expensive order. Shipped FedEx. Secured No they just through it on a person's pourch. Now County, and State Police at work. Never deal with them.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

Thank you for your review.

We’re sorry to hear about your experience; however, the reference number provided does not match any order in our system, and we are unable to locate a purchase with the information shared.

Please note that Bullion Exchanges ships orders strictly to the address provided at checkout. For security purposes, we do not change shipping addresses unless proper authorization and verification have been completed.

We kindly recommend reviewing your order confirmation to ensure you are reaching out to the correct company, as there is a possibility this review may have been intended for another business. If you believe your order was placed with us, please contact us directly with the correct order details so we can further assist.

Betygsatt 1 av 5 stjärnor

unpleasant

Phone calls customer service very unpleasant women, not helpful
does not responded to emails,

11 december 2025
Omdöme utan inbjudan
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Svar från Bullion Exchanges

We’re sorry to hear that your experience did not meet your expectations. Our customer service team assisted to the best of their ability and provided all available information based on the questions presented. Additionally, your email inquiries were responded to accordingly.

We appreciate your feedback and will continue working to improve our service.

Betygsatt 1 av 5 stjärnor

Garbage company / Scratched Coins

Garbage company that sells you scratched up coins and will not allow you to return them. Shop elsewhere to avoid a problem.

1 november 2025
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We’re sorry to hear you were disappointed with the condition of your coin. Our team reviews items prior to shipment to ensure they are consistent with the product listing. We ask customers with condition concerns to contact us within 3 days of delivery and provide photos so our team can review the specific item and determine what occurred.

Unfortunately, based on the information provided in this review, we have been unable to locate the order or verify the details of this particular transaction.

Betygsatt 5 av 5 stjärnor

Good Online Experience.

Acquired some silver American Eagle, Canadian Maple Leaf, and Australian Kangaroo. Online experience was fine. Website easy to use. I received nice clean coins from Bullion Exchange which was greatly appreciated. Check clearing process does take some, but this isn't the fault of Bullion Exchange, but rather how checks are cleared. Will do business with them in future.

5 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Incompetent Customer Service Dept.

It is my opinion that the company's Customer Service Department is incompetent. Please research other companies for purchases within the metals sector--there are a lot of them that will respect your intelligence.

7 december 2025
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We’re sorry to hear that your experience with our Customer Service team did not meet your expectations. Unfortunately, we’re unable to locate an account or transaction based on the information provided in this review. We welcome you to email Customerservice@bullionexchanges.com with additional details about your experience so our team can review what occurred.

Betygsatt 1 av 5 stjärnor

Bad Quality Junk Silver From BE

I have ordered a lot from BE and have had very good experience in general. This all changed when I ordered some junk silver dimes. I got a batch that included some really thin mercury dimes. Brought the dimes in question to a reputable local coin shop to get their opinion. They said they would have sent them to be melted straight away. I submitted a complaint to BE customer service and sent pictures for them to review. They claimed they were fine just by looking at the pictures...end of story. I will not buy their "junk" products again. Very disappointed.

30 juli 2025
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We’re sorry to hear that you were disappointed with your experience. At the time, our numismatist reviewed the images you provided and confirmed that the coins were circulated pieces consistent with the $100 Face Value Bag of 90% Silver Dimes purchased.

We understand that the condition may not have matched your expectations, but based on the review, the merchandise was consistent with the description in the listing. We appreciate you taking the time to share your feedback.

Betygsatt 1 av 5 stjärnor

Owner Berated Me About Scratched Gold Eagle

Ordered a Gold Eagle. When delivered it had a scratch across the front of the (BU) coin. Customer Service was absolutely horrible. One of the owners called me and totally lost his temper. Yelling at me that I did not understand coin grading. Buy elsewhere.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bullion Exchanges is a #SCAM

Bullion Exchanges is a #SCAM
#Silver #Gold #PysicalSilver #PhysicalGold
I ordered through Bullion Exchanges & paid.
For the Liberty Bell Silver Rounds.

Then I got an email right after I made my purchase
which had Las Vegas Rounds showing.
I ask them via email if they could just swap for them,
since they were same price when I bought.
They called me & said "SURE, FOR MORE MONEY!"
I said "No thank you, I'm fine w/my order,
I just kind of wanted them for novelty sake."
They said OK, we'll keep the order the same.

7 days later, I emailed "when will I get my order?"
They call next morning
"THEY CANCELED THE ORDER"
Blaming a SYSTEM ERROR!

4 september 2025
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We’re sorry for the frustration surrounding this order and would like to clarify what occurred. Precious metals products can carry different premiums, even when their listed prices appear similar. The rounds you requested had a different premium, which would have required an adjustment to the order total.

When you declined the additional cost, the original order remained unchanged. However, the requested modification caused a delay in processing the payment for the original order. During our subsequent communication, you ultimately requested that the order be canceled and your account closed, which we processed as requested.

We understand the experience was frustrating and regret any confusion surrounding the order change and cancellation.

Betygsatt 5 av 5 stjärnor

Long term customer

I have been purchaseing from Bullion Exchange for several years. Their prices are always competitive, they have an amazing selection, customer service is pilite and fast to rwspibd, and super fast shipping. These guys are great! Highly recommend.

6 maj 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I always read reviews to get a customer…

I always read reviews to get a customer perspective on any business product or service. Nearly all these reviews are based on small purchases 75$ to $1000. I would never recommend buying in such low quantities online unless a rare item is offered. With that, if I owned an exchange, I would never sell that low and have a min purchase that made the time and paperwork worth it. the amount of money made on a small sale $100-$1000 wouldn't be worth my time just shipping it. So, I think BE is doing a great service that is likely in the hopes for acquiring a high value client. The fact that they have failed, and in doing such on low value and even zero return sales, has angered a lot of folks is simply inherent with. With this, I would like to see some reviews at the minimum level of 100K level. At this level, the profit potential for the business is there and the care to the customer can be measured very differently.

18 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Prices and Variety

I have been going to Ben and his team for years. They not only have some of the greatest prices in the market, updated real time, but have a vast inventory of precious metals, old US currency, and collectables. Bullion Exchanges is always my first choice and usually my only choice for gold and silver.

16 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Just returned (2)10 troy ounce bars…

Just returned (2)10 troy ounce bars that were 11 troy ounces. My Sigma Verifier Pro said they were not consistent through out the bar. I spoke to a Sigma about the bar and a local metaI company both said the bar did not pass. I was told they had a 100% satisfaction guaranteed. Now they will not let me access my account to verify my purchases from them. They cancelled my account. BY CANCELING MY ACCOUNT THEY ADMITTED THEIR GUILT ,THE BARS WERE NOT PURE. GOOD LUCK WITH THESE LAIRS.

2 oktober 2024
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We’re sorry this situation resulted in such a negative experience. Accepting the bars for return was not an admission that the products were defective or impure.

During our review, we contacted Sigma regarding the testing concerns raised. We were advised that the dimensions of these bars may not be suitable for the applicable sensor and that additional testing could provide a more accurate assessment. Once the returned bars arrived at our facility, they were further tested and confirmed to be genuine silver consistent with the products originally ordered.

The decision regarding the account was separate from the authenticity of the bars and should not be interpreted as an admission that the merchandise was not genuine.

Betygsatt 1 av 5 stjärnor

They don't allow me on there site…

They don't allow me on there site because I questioned a purchase found out it was my son I honored the purchase and paid for it

10 juli 2024
Omdöme utan inbjudan
Logotyp för Bullion Exchanges

Svar från Bullion Exchanges

We understand your concerns. Due to the nature of the precious metals industry, a chargeback or payment dispute may result in an account being restricted from placing additional orders, even if the transaction is later resolved.

If you believe the restriction was applied in error or there are additional circumstances we should review, please email our Customer Service team at Customerservice@bullionexchanges.com with your account information so we can look into the matter further.

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