Customer service was excellent - willing to discuss, explain, and find answers to my questions. They were very patient and willing to bring in more service members to go over options. They were not ha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... Se mer
First time buying bulliion ever, tried bullion by post ireland company turned out to be very good any questions i had where answered by phone or email straight away all items where delivered .will ord... Se mer
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... Se mer
Företagsinformation
Kontaktuppgifter
4,6
Utmärkt
411 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Bullion heaven
Easy to browse their stock, very good prices and big variety of products, easy to order and pay with couple of clicks. Fast secured delivery.
Would be great if you can have more stock of chinese calendar bars
8 oktober 2024
Unbelievable! Please read this.
I am an existing customer and have dealt with BullionByPost before. Their Irish website gives all the information you need to sell scrap gold to them including prices in Euros and a calculator to work out the value of your scrap. This morning I rang the number they gave to sell some 18Ct. scrap gold and was told by their representative that they do not buy scrap gold from Ireland and that they have been trying for months to get their web designers to remove the web page in question.
It is painfully obvious to me that they are happy to SELL gold to you when the price is high but will not BUY it when prices are high, as they are now.
Update: 27/09/24
I have just looked on their "Sell Scrap Gold" page and low and behold there is a large banner saying that they DO NOT buy scrap gold! Was it something I said?
When I read the reply from BullionByPost the only conclusion I came to is that the people there must think all of us in Ireland are complete fools.
They say they don't have a refiners in Europe but I believe BullionByPost have their european scrap gold refined by Heraeus in Germany. If they did not have a refiners in Europe why then would they go to the time and expense of creating a complex and detailed web page on their Irish website offering to buy scrap gold?
To the best of my knowledge, this web page has been up for at least 4 months, making a mockery of their assertion that they have been working hard to take it down.
The only simple and obvious solution to this problem is for BullionByPost to honour the commitment they make on their Irish website to buy scrap gold on the terms set out. If this happens I would happily delete the above.
23 september 2024
Omdöme utan inbjudan
Svar från BullionByPost.ie
Dear Mr Wood
Thank you for your review, and I appreciate you bringing this matter to our attention. As discussed over the phone, the reason we are not currently buying scrap gold from Europe, including Ireland, is that we do not have a refiner based there. However, we are more than happy to purchase bullion gold (coins or bars) bought from us, which we can process without issue.
I understand your frustration regarding the website, and we are actively working on resolving this with our web team. We value transparency and are committed to providing the best possible service to all our customers, no matter the market conditions.
Thank you for your feedback, and we hope to assist you again in the future.
Kind regards,
Customer Support Team
Good service, easy and quick to buy from
Bought my first silver coin from this website, the purchase process was very quick and easy, and I received my coin within 2 weeks.
3 september 2024
Fantastic service and everything was as…
Fantastic service and everything was as expected
4 september 2024
Fast dispach but delivery time to…
Fast dispach but delivery time to Ireland take two weeks
27 augusti 2024
Good enough but can be better
Surname misspelled and address missing in the package received, there was just the local area code on the lable. The delivery with some calls was quick and as expected. Product as described.
28 augusti 2024
Excellent service
Excellent service, prompt delivery
Very friendly and helpful customer service team. Never had any issues with this company after many years of being a customer of many of their great products
24 augusti 2024
First time user
I was very with the service and the promptness of the delivery I will be using this service again
24 augusti 2024
Fast and efficient
18 augusti 2024
Purchased on line a week ago and have…
Took longer than expected to arrive otherwise all good
17 augusti 2024
Ordered the 12th and still waiting
Ordered the 12th and still waiting - it was ordered from Ireland site and coming from France, which was never clear as appeared a local site. Presently it is stuck in a French location at present. Will hopefully receive before the birthday date !
14 augusti 2024
you always provided a good service!!
you always provided a good service!!
regards,
Hans Ventura
14 augusti 2024
Easy to order
Easy to order.
However, the UI and UX could be improved with the latest design.
12 augusti 2024
Professional and efficient
8 augusti 2024
Very simple to use website and fast…
Very simple to use website and fast service, Excellent experience.
3 augusti 2024
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