I placed an order during the covid pandemic for some paving slabs. I bought from Buildex after phoning them and confirming the item was in stock. In the end it was months until the slabs arrived.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a Toughsystem DS300 at an excellent price online. Prompt dispatch and delivery. Perfect transaction. Safely packaged and perfect order (new). A few easily removed stickers from original conten... Se mer
Företaget har svarat
Garden bench arrived very quickly just a few days after ordering (Another bench ordered at the same time from Wickes is to take 7 weeks!). Everything well packaged and undamaged. Several other supplie... Se mer
Företaget har svarat
So far very pleased with my arbour just finished painting it as thought that would be better before we put it together looking forward to seeing the end result We bit rough at some ends but sanded... Se mer
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With over 15,000 products across a range of key categories, BuildEx is providing a new way for DIY and the Trade to shop construction materials online. From Garden Structures to Plumbing Fittings, our goal is to provide a seamless and customer-centric online shopping experience at market leading prices. With delivery options across the UK, we can provide everything you need, directly to your door.
Kontaktuppgifter
Storbritannien
- buildex.co.uk
4,1
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Terrible service
I was promised a 3-5 day lead time when I ordered and paid. I contacted company after 10 days to check progress and got an automated reply. Very bad customer service and I eventually asked for a refund and purchased from Eurocell direct. Great prices don’t mean great service. I waited over 2 weeks after order, giving the company time but was not contacted once with an explanation as to why I hadn’t received my order.
4 augusti 2021
Very pleased with my 3 door bin shead
Very pleased with my 3 door bin shead
But only thing was deliverman he wouldn’t put it in back garden I’m disabled and was just left with very heavy wood at my front door
4 augusti 2021
Ordered a drill
Ordered a drill,
Paid for a drill.
Did not turn up next day as stated,phoned the
Buildex team ,promptly a lovely lady sorted out the problem .
Drill arrived two days later.
All In all I'm very happy I have my new drill.
All about customer care .
4 stars
4 augusti 2021
3 Bin Dustbin Tidy
Good response from the company with respect to details of the product.
Delivery was very quick.
Assembly was a bit tricky in parts due to the positioning of the screws and adjacent stiffening struts.
3 augusti 2021
Never got a quote
3 augusti 2021
Svar från Buildex
Dear James,
Thank you for taking the time to leave us a review.
I am sorry to hear that you didn't receive the quote request you asked for.
If you require any further quotes please email us at Ecommerce@bradfords.co.uk
Once again I do apologise.
Arrived promptly with all bits and…
Arrived promptly with all bits and screws (unlike VidaXL which is hopeless).
The wood stain is good, but requires a 2nd coat by customer. The 5* is attributed to the ease of assembly, comfort of bench and reasonable sturdiness.
3 augusti 2021
Derby Hardwood Door
Impressed with workmanship and quality of product, Looks amazing and easy buying experience.
3 augusti 2021
Must have bought more than 10 power…
Must have bought more than 10 power tools from them, great price and service.
2 augusti 2021
Great little bench
Great little bench, screw heads a bit soft, but well happy with this, came on time 👍
2 augusti 2021
The BuildEx team were excellent
The BuildEx team were really supportive and incredibly efficient, dealing with faulty product and suppler so that I was fully aware with the progress, thank you!
2 augusti 2021
Great service
Service was fantastic arrived well packaged and on time would use them again - icing on cake the item I bought is amazing
1 augusti 2021
Very poor customer service and delivery…
Very poor customer service and delivery time. Ordered 3 of the same item and 1 arrived snapped at the tip due to poor packaging ! Happy enough with the 2 surviving items but due to delivery time I will not be re ordering.
1 augusti 2021
Svar från Buildex
Hi Warren,
Thank you for taking the time to email me back to explain in more detail.
Im glad to hear that this wasn't a customer service issue and that the problem we had was delays with transport.
As discussed in the email- please let us know how you would like to proceed.
Many thanks
Dylan
Not got the product or a refund.
1 augusti 2021
Svar från Buildex
Hi Phillip,
So i see that Megan has come back to you to advise that the refund has been raised and she has advised for you to get in touch with PayPal if you still aren't seeing the funds available,
Kind regards
Dylan
Very simple and straightforward…
Very simple and straightforward ordering, fast delivery and product was well packaged. Great price, cheapest I could find.
Will certainly buy from Buildex again.
31 juli 2021
Cannot say to much about their customer…
Cannot say to much about their customer service because I didn't really deal with them. Order was next day in time, no delays or anything like that. Very competitive prices. Strongly recommend !!
31 juli 2021
Best site to buy on finance
30 juli 2021
good will use again
30 juli 2021
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