We've ordered from Builders Emporium a couple of times for our business. Both orders were dispatched quickly and arrived on time.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recent purchase August /2022 from Builders Emporium for 8'x6' Hawklock shed base was advertised on line at a wrong lower price , the manager honoured their mistake allowing me to purchase the shed b... Se mer
Företaget har svarat
Bought on a bank holiday and it said I hadn't purchased anything , however money had gone from my account , I thought I had been ripped off but two days later my item arrived decent delivery bloke , e... Se mer
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I was very pleased with the swift response to my request of delivering of two hatches for my building project. The product arrive next day and my customer is very happy with the job completion Five... Se mer
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Företagsinformation
- Byggnadsmaterial
- också i
- Butik med isoleringsmaterial
- Gör-det-självbutik
- Heminredningsbutik
- Landskapsplaneringstjänster
- Trädgård
Om Builders Emporium
Skrivet av företaget
About Builders Emporium...
Established in 2010, Builders Emporium is an online builder merchant and home improvement centre. We are the leading manufacturer of top brands including Draak and Hawklok, as well as being a trusted supplier for some of the world's top brands such as Festool and Dulux. Based in northwest London, we have everything you need in our depot to carry out your home and DIY projects. We can provide you with a range of construction materials from our various sizes and lengths of timber to small things such as drill bits, giving you a selection of products to pick from to accommodate your specific needs!
Our mission...
Our fundamental business model is built around providing world class customer support & service, as well as high quality building products and tools. We deliver nationwide and can even accommodate internationally to places such as France, Germany, Spain and many more. Our mission is simple, we want to help our customers complete their tasks in rapid time, and with our expert advice, we hope to create a bigger community. In an industry that can be daunting, we hope with our passion and determination we can provide a great customer focused online buying experience.
Kontaktuppgifter
REDWOOD HOUSE, KARA WAY, NW2 3EA, LONDON, Storbritannien
- 020 8452 5972
- contact@buildersemporium.co.uk
- buildersemporium.co.uk
4,8
Utmärkt
224 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
not used it…yet
Arrived as advertised but not used it yet. Still waiting for some other stuff to arrive but it looks good.
2 januari 2024
Svar från Builders Emporium
Thank you for you review! We are glad it arrived on time!
Svar från Builders Emporium
Thank you for review! We are glad you are happy with the product!
Svar från Builders Emporium
Thank you for your review! Im glad you are happy with the sevice!
Excellent product prompt delivery
28 november 2023
Svar från Builders Emporium
We are so glad to hear this, thank you so much for your review!
Excellent service & very fast delivery!
4 december 2023
Svar från Builders Emporium
Thank you so much for your review, we are thrilled that you are happy with our services!
fast delivery and very helpful
30 november 2023
Svar från Builders Emporium
Thank you Kevin for your review! We appreciate it!
The sealant got to me but the box…
The sealant got to me but the box looked like it had been around the world I’m surprised everything was there
28 november 2023
Svar från Builders Emporium
Thank you Martin for your review. We appreciate all feedback and will now look into better packaging so this doesn't happen again in the future.
If you have any pictures please do send them to us at contact@buildersemporium.co.uk so we can also forward these onto the courier to ensure that they are also aware, and so we can avoid it.
Kind Regards
Couldnt do enough to help and even got…
Couldnt do enough to help and even got my delivery next day even when Id missed carrier pick up, Dropped at parcel place so I got it next day.
22 november 2023
Svar från Builders Emporium
Hi,
Thanks so much for your review! I am glad you got your order in time!
Kind Regards
Svar från Builders Emporium
Thank you for your review! Im glad you are happy with our products and services!
Should have been here Tuesday
Should have been here Tuesday, but I’m still waiting on Thursday. Dont promise next day delivery or change couriers to someone more reliable.
20 november 2023
Svar från Builders Emporium
Hi Ken,
Thank you for your feedback and bringing this to our attention. I have brought this up with our account manager over at DX Secure to find out what is happening with your order.
In the meantime we are sending out a replacement to you today which will be out for delivery tomorrow.
I apologise for the inconvenience caused, please be assured we are putting this right for you.
Kind Regards
Builders Emporium
Step ladder
Competitive pricing, easy to order, good comms. Prompt delivery. Goods as described.
16 november 2023
Svar från Builders Emporium
Thank you very much for your review! We aim to give our customers the best service in any way possible. We hope to hear from you again!
I bought a dog stopper gate guard
I bought a dog stopper gate guard, good quality item, does the job well of dissuading the dogs to go up the stairs, ordering was quick simple and a good delivery experience, would use again, thank you.
3 november 2023
Svar från Builders Emporium
Thank you so much for your kind words! We are absolutely thrilled to hear you are happy with our products and services! We hope to hear from you again, Thank you!
Builders Emporium
Excellent - period
I managed to find what I was looking for on the website very easily. The online experience was excellent and delivery as promised. First rate service for a very small niche product. Thank you!
6 november 2023
Svar från Builders Emporium
Thank you very much for your review! We aim to give our customers the best service in any way possible. We hope to hear from you again!
Inadequate packaging so both dog gates…
Inadequate packaging so both dog gates were damaged on edges. Arrived in grey plastic bag with no protection for the mdf . Disappointed but had waited for “express delivery” so just using them.
* update; company keen to rectify this situation.
2 november 2023
Svar från Builders Emporium
Hi there,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services.
We will definitely look into better packagaing to avoid this happening to anyone else in the future. In the meantime please feel free to email us on contact@buildersemporium.co.uk and we will be happy to send out replacements or offer you a part refund for the inconvenience caused.
Kind Regards
Product sent promptly by Builders…
Product sent promptly by Builders Emporium. Unconvinced by DX delivery who were a day late - this is the 2nd time recently that DX have proved to be unreliable. However, Builders Emporium are good
6 november 2023
Svar från Builders Emporium
Thank you so much for your positive feedback! We always try to ensure all orders are dispatched on time however, as you have mentioned, unfortunately the courier can let us down sometimes. I will be sure to pick this up wtth our account manager in the hopes of being able to avoid this.
Kind Regards
Nicely made wooden dog stairgate
Nicely made wooden dog stairgate. Much nicer than many others on the market and no drilling into walls/sticking to walls. Well priced and excellent delivery times. Thanks!
31 oktober 2023
Svar från Builders Emporium
Thank you so much! I am so pleased to hear you are happy with our product and services! We hope to hear from you again soon!
Svar från Builders Emporium
Thank you for your feedback, we are absolutely thrilled to hear this!
Svar från Builders Emporium
Thank you for your review! We appreciate your feedback and your support.
Items ordered were received in good…
Items ordered were received in good time. Product was exactly as advertised. Happy with service and product.
16 oktober 2023
Svar från Builders Emporium
Your review brightened our day! Thanks for your kind words and support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.