Good selection and reasonably easy to establish what I wanted. Negative side is DPD and their really poor delivery. They took three attempts to deliver - all their issue not mine, and when it came, it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
LED tube arrived quickly. Didn't break but bubble wrap was not surrounding it. This bulb was advertised as a replacement for a conventional tube. It would be helpful if you included a link to a guide... Se mer
Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition... Se mer
Företaget har svarat
I order 3 lightbulbsfrom Budgetlight and mistakenly order 8W - together in one room it's very bright. I asked BL for a refund and they readily agreed. I then realised - duh - that I was planning to pu... Se mer
Företagsinformation
- Lampbutik
- också i
- Lampgrossist
Skrivet av företaget
Budgetlight offers a wide online range consisting of efficient LED lighting, fixtures and long lasting fluorescent tubes by top brands like Philips, Noxion and Osram. With Budgetlight’s assortment, you are always ensured of high quality!
Kontaktuppgifter
Northampton Business Park, NN4 7PA, Northampton, Storbritannien
- info@budgetlight.co.uk
- budgetlight.co.uk
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Busiest time of year and delivered earlier than anticipated but was notified well in advance
Really decent looking product and exceptional value along with excellent delivery.
23 december 2024
Everything was fine.
19 december 2024
Good value for money and prompt…
Good value for money and prompt delivery in time for Christmas,
1 december 2024
Excellent service and quality and quick…
Excellent service and quality and quick delivery
12 december 2024
GGreat seller,great productreat easy to navigate website.very…
Great easy to navigate website.very informative about your order and delivery.Great product,great price,well packaged.
1 december 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Fast delivery of a bulb that I was…
Fast delivery of a bulb that I was finding difficult to locate. Excellent service thank you so much.
30 november 2024
Svar från Budgetlight
Dear Gordon,
Thank you for your feedback and review of Budgetlight.
I am very happy to hear that our website and team was able to provide you the products that you needed. We hope we can assist you again in the near future.
Kind regards,
Paul
Budgetlight Team
Very good service
Very good service - the delivery company mistakenly sent my original order of lightbulbs back, but Budgetlight very quickly sent out a replacement as soon as I borought it to their attention. And the lightbulbs themselves worked great.
25 november 2024
delivered on time and light works well
delivered on time and light works well. good service.
24 november 2024
Svar från Budgetlight
Dear Barry,
Thank you for your feedback and review of Budgetlight.
I am delighted to hear that the order came on time and is working well. I hope we can do more for you in the future.
Kind regards,
Paul
Prompt customer service and knowledge
Prompt customer service and knowledge. Good delivery.
30 oktober 2024
Cheap but not worth it
Cheap prices but other than that not good. They are not based in the UK it seems, item was shipped from either Netherlands or China - hence delivery time is slow. They have no phone support of any kind. My product was returned to sender unsure why.
18 oktober 2024
Svar från Budgetlight
Hi, I am very sorry to hear that your order was returned to sender by DPD.
The tracking link does not state why this is the case, however, I can see that the Customer Service team is already in the process of resending you another order.
We are indeed a Dutch company and we aim to have same day shipping, however given customs, we quote 2-5 business days for deliveries.
As we are an E-commerce company, we do not have a phone line, however, if you need further support, please reply to the Customer Service representative that you have been corresponding with.
Kind regards
M
Great customer service
One bulb delivered broken (probably down to the carrier) replaced with no fuss really quickly. Products are good.
23 september 2024
Ordered the lights late evening and…
Ordered the lights late evening and they arrived much sooner than expected. I had a follow up order that arrived in perfect time to complete the job.
Great light at an affordable price
Thank you
2 oktober 2024
Great Value for Money LED's
Prompt delivery, great price and brightens up the garage a treat. Each Fitting came complete with diffuser and 2 tubes
27 september 2024
I ordered 10 LED tubes and they arrived…
I ordered 10 LED tubes and they arrived in a decent time. However, one of the fittings was faulty but budget light sent a replacement out not once but twice and we ended up with 10 good ones. Full marks for budget light for being persistent and ensuring our order arrived perfectly. I would highly recommend as they are very competitive on price and the customer service is excellent.
2 oktober 2024
Omdöme utan inbjudan
Substandard lights - beware
Ordered 4 LED downlights. 3 out of 4 didnt work and when I wrote to tell them,they tried to say that I need to buy new transformers (from them). My existibng transformers are perfectly fine. I just wanted to usae the energy saving lamps that they sell.
They dont mention anything about buying new transformers on the page that describes the lights, and they specifically say the lights replace the standard halogen downlights that I have at home.
They sell substandard goods and when you tell them about it, they try and get you to spend more money with them - instead of fixing the issue.
You have rep;ied to me in a way that implies you will fix the problem. But you expect me to pay for you to send me substandards goodsand then pay to send the substandards goods back to you.
The products cost in total £8. The postage to deliver was £6.65 and now I have to pay £5 to ship it back???
If you really care about customers, you would offer quality goods that dont have to be returned and take care of customers when they fall victim. All I see here is lip service to appear to be caring.
13 september 2024
Svar från Budgetlight
Dear customer,
Thank you for your review! We are very sorry to hear that our after sales care did not live up to your expectations. Therefore, we will contact you separately to help resolve any issue and to take your feedback into account to help us develop our services further. Please look out for that email from us.
Kind regards,
Budgetlight Team
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