Budget Box Mobile Storage Omdömen 44

TrustScore 4 av 5

4,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First class experience with these guys! Prompt communication, really helpful and accommodating. We had to change our delivery date three times and it was no problem, so shout out to Allan who helped u... Se mer

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Betygsatt 1 av 5 stjärnor

When I picked up my things, quite a few items were damaged, fridge, timber bed, cd/dvd storage cabinet, tallboy, bedside drawers, they were in perfect condition before they touched them. They used co... Se mer

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Betygsatt 5 av 5 stjärnor

I am happy with my interaction with the staff I have encountered at Budget Box Mobile Storage. They are always very helpful and professional. I found Allan always replied to my emails with the relev... Se mer

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Betygsatt 5 av 5 stjärnor

Fabulous service, easy to follow steps, and phone back up available if needed. Box was delivered on time, Nothing was damaged while in storage, Delivery of box was running late, but communicated ea... Se mer

Företagsinformation

  1. Magasinering
  2. Flytt- och förvaringstjänst
  3. Flyttfirma
  4. Förvaringsutrymme

Skrivet av företaget

Budget Box Mobile Storage can deliver a Self Storage Unit to your home or office. You can load it or we can do it for you. Once loaded we'll take it back to store for as long as you need in our secure facility in Glenorchy. It's Tasmania's most convenient and economical storage solution. Book onlline today!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

My furniture was damaged and they are…

My furniture was damaged and they are very expensive

26 februari 2026
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Thanks for bringing this to our attention. We're sorry to hear your furniture was damaged while in our care. We take all damage claims seriously and would like to work through a resolution with you. Please reach out to us at info@budgetbox.com.au or 1800 223 000 with your details so our team can assist you promptly.

Betygsatt 5 av 5 stjärnor

Fantastic service

So incredibly helpful and easy to communicate with. You are always in good hands. I've been using them for years now.

26 augusti 2025
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Thanks for the review, always happy to help!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Allan and the team are very easy to work with - would very promptly let us access the storage box. Very easy to get in contact with. Safe storage. Highly recommend!

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Glad we could make the process easy for you, hope to see you again .

Betygsatt 5 av 5 stjärnor

First class experience!

First class experience with these guys! Prompt communication, really helpful and accommodating. We had to change our delivery date three times and it was no problem, so shout out to Allan who helped us make that happen. Also shout out to Chris who delivered our box to a difficult site an hour from Hobart and helped us unpack. We're really appreciative and would definitely recommend BudgetBox!

5 april 2025
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Thanks for your review! We're always happy to be flexible with your time requirements. Hope to see you again.

Betygsatt 5 av 5 stjärnor

The best storage company & system.

This system and company is the best and it’s such a great concept. Had my goods stored for 2.5 years after thinking I’d only need the storage for a few months.
One comment; if you are going to have goods in storage for a long time, the goods at the front of the box (near door) can get very dusty.
I love this company and can’t recommend them enough. They are fabulous.

25 mars 2025
Betygsatt 5 av 5 stjärnor

Recommended for your storage needs

The team at Budget Box were always very accommodating, I felt my belongings were in a safe environment. I would recommend Budget Box for all your storage needs, cost effective, easy access, safe environment and professional team.

19 mars 2025
Betygsatt 5 av 5 stjärnor

Fabulous service

Fabulous service, easy to follow steps, and phone back up available if needed.
Box was delivered on time,
Nothing was damaged while in storage,
Delivery of box was running late, but communicated early that this was the case so very happy

30 november 2024
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service! Their deliveries of the unit are punctual and the drivers are professional and accountable. They answer calls and emails promptly and don’t leave anything to be desired.

30 oktober 2024
Betygsatt 3 av 5 stjärnor

For a budget service, was good.

The drop off was great and worked well, although we ahd specified a set time and the driver advised he had other work and it wouldn't be able to at the time booked.

Some water damage, although this was not given a credit/refund for the cancellation of our booking was straight forward and the money refunded for the last month we had paid in advance.

Access was always an isssue, and even when it was booked to have access we would have to wait as someone would have forgotten to get it down ready to access.

Overall, for a budget service was fine and would likely use again if the need arose.

15 oktober 2024
Betygsatt 4 av 5 stjärnor

Job well done .

Job well done .. apart from broken chair leg.. could have occurred in travel..
top service from driver

9 oktober 2024
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Thanks for the feedback Suzanne, we appreciate your honesty. We recommend customers secure their belongings given the nature of mobile storage, things can move around. I'll contact you directly to see how we can help rectify the issue.

Betygsatt 1 av 5 stjärnor

Really expensive

Really expensive. Initially booked assistance for two hours for two boxes but only one showed up due to a breakdown so only had assistance with one box. Monthly storage costs are pricey for the size of container - more so than regular storage which you can access. During the storage period the invoicing system added and extra gst charge not previously quoted or allowed for - which was fixed up when questioned. Return of items was also extremely pricey as you are hit with delivery costs of containers and if unloading is required you need to book per box which was also really expensive given the unload is from a box. Unfortunately the return delivery instructions, though given directly and via text, were not correctly carried out as they were cited as unclear. Overall, probably wouldn't recommend this over regular storage.

Note: Alan, thanks for the response/apology. I am sorry I experienced poor service. Also, whilst checking your processes note that I was not contacted over the past month to arrange any due refund for the proportion of the month paid in advance unused. So the account was paid up to the end of this month but I moved from storage on 06/07. So essentially using less than a week but paying for 4. This is not really something i will bother following up as this appears to be part of a broader culture issue at your organisation.

6 juli 2024
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

I'm sorry you had a bad experience, we're checking our systems and processes to make sure these errors don't happen again. Really appreciate the feedback.
Allan & the Budget Box team.

Update: Thanks for the follow-up. I'll contact you directly regarding your overpayment. We'll gladly refund any unused storage fees.

Betygsatt 5 av 5 stjärnor

Appreciate Good Service

I am happy with my interaction with the staff I have encountered at Budget Box Mobile Storage. They are always very helpful and professional.
I found Allan always replied to my emails with the relevant information I required.
The Storage Box was ready on time for me to pack my goods and the price for hire was very competitive. I would highly recommend their services to any potential customer based on my experience.

28 maj 2024
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Thanks Wendy, Glad to provide you with a positive experience! We'll be happy to help you with any future storage needs.

Betygsatt 1 av 5 stjärnor

Quite a few items were damaged

When I picked up my things, quite a few items were damaged, fridge, timber bed, cd/dvd storage cabinet, tallboy, bedside drawers, they were in perfect condition before they touched them. They used courier drivers to load the big wooden boxes, not furniture specialists.
I don't recommend at all.

18 maj 2023
Omdöme utan inbjudan
Logotyp för Budget Box Mobile Storage

Svar från Budget Box Mobile Storage

Hi Jenny,

I'm very sorry to hear about your experience. We take all feedback seriously and strive to provide the best service possible. Unfortunately, I couldn't find your name in our records.

Could you please contact us directly at info@budgetbox.com.au, or call us on 1300 223 000 so we can investigate this matter further and address your concerns?

Thank you for bringing this to our attention.

Allan.

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