Buckley Topsoil & Landscape Supplies Omdömen 

307
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

The two stars are for the soil which does seem to be of good quality. However, they delivered this soil (for a vegetable garden) on a MB (Methyl Bromide) pallet. Methyl Bromide is a chemical pestici... Se mer

Betygsatt 5 av 5 stjärnor

A huge shout out to Matthew, informative and professional. Absolutely outstanding service from the first initial enquiry to amazing quality top soil delivery. We couldn't have asked for a better servi... Se mer

Betygsatt 5 av 5 stjärnor

Great service as always. I’ve used this company several times while sorting out both my front and back garden. I usually order online, but today I phoned and had 3 tonnes of quality topsoil del... Se mer

Betygsatt 5 av 5 stjärnor

Really impressed with the service from Buckley Landscape Supplies. We ordered turf and it was booked for an AM delivery — Matt personally chased up Palletforce for an ETA and made sure it arrived befo... Se mer

Företagsinformation


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

307 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(307)

22 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

5* turf

5*
Very high quality turf delivered at agreed time on agreed date, and left in the place requested.

The turf has taken really well. Would, and have recommended to multiple people already!

18 juni 2023
Betygsatt 4 av 5 stjärnor

Delivery not the best but would buy from here again

Good turf which has taken well. Prices seemed good as well.

Was a bit disappointed with delivery as was told to expect it in the morning and it came quite late in the afternoon. It was a very hot day so that amount of time on the lorry meant the turf was extremely dry when it arrived. Fortunately the yellow patches have about recovered now with some feed and plenty of water.

My partner chased the delivery on the phone the day before as hadn't had confirmation that the requested delivery date would be accepted. She also called again on the day as it didn't arrive by the time we were advised. They were very pleasant on the phone and did their best to help.

Would order from here again.

14 juni 2023
Betygsatt 5 av 5 stjärnor

Amazing turf!

Brilliant fast delivery date. Service was excellent. The turf itself is amazing!!!!!!! Recommended to others we know friends and family as we were so impressed!

14 juni 2023
Betygsatt 4 av 5 stjärnor

Turf delivery

Was a bit disappointed that turf wasn’t delivered on original date arranged but this was corrected and turf delivered and was of good quality and has now established as a nice lawn.

7 juni 2023
Betygsatt 4 av 5 stjärnor

Quality of turf was first class as was…

Quality of turf was first class as was actual delivery. Only bad point was that they were difficult to get hold of. I emailed twice and called twice and got no reply until i found their landline number and that was answered.

5 juni 2023
Betygsatt 5 av 5 stjärnor

I can't fault the service or the…

I can't fault the service or the product. It was delivered on the day I requested and the driver was helpful dropping the bags at the top of the drive. The soil itself was good quality, a fine crumb even at the bottom of the bag with no stones. I will be using them again.

31 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Soil

As a returning customer we have had a large delivery of fresh top soil this morning and the quality of the product is excellent. I wouldn’t use any other top soil. Turf and plants thrive from the top soil sold by Buckley Landscape Supplies.

5 juni 2023
Betygsatt 1 av 5 stjärnor

My wife wanted to create a vegetable…

My wife wanted to create a vegetable boarder, we ordered soil for vegetable/boarder soil. We found grass seedling growing within the soil as we emptied the sack. Extremely poor looking soil, “old and tired” lacking in nutrients, large lumps, hard to break down. Have watered several times to soften large lumps. Have ordered top soil from another supplier and never experienced these issues. Wanted to give a local company the business instead of a larger organisation she looked at. My wife and I have tried to contact them via phone but their mailbox kept saying “ full. We also completed their online contact form over 7 days ago and had no response. Very disappointed, would not recommend.

21 maj 2023
Logotyp för Buckley Topsoil & Landscape Supplies

Svar från Buckley Topsoil & Landscape Supplies

Good Morning,

I am very disappointed to see your review this morning as after 3 years in business selling topsoil as our main product we have not once received a negative review regarding topsoil quality, with many customers buying our topsoil all year round amazed by the results it produces ordering from us again on most occasions as they would not go anywhere else after their experience with us.

We are a family business who pride ourselves giving the best quality products, especially top quality topsoil to all of our customers. Your order has been within the busiest times between bank holidays where demand on our phones have been extremely high, which is something we are working on as we progress.

As the owner Matthew Buckley, I have been through all emails to ensure this was not missed and I have not received an email regarding this issue, as if we found and potential problems we would most definitely find a solution to solve this for you.

Please remember topsoil is a natural product, All of our topsoil is screened with very little to no stone content, regularly tested and analysed to ensure a safe, chemical free and nutrient rich topsoil every time. Our Topsoil is a perfected mix of sand, silt and clay - when compacted in bays and loaded into hoppers for bulk bags, not very often but sometimes the clay content (which is extremely important for water retention) can bind together to make slight ‘clumps’ in the soil when compacted together. A Sign of a good quality topsoil is that it binds together in the squeeze of a hand, if this was not the case it’s is more of a dust than a topsoil which will not be sufficient for growth of your produce. As a natural product, this can and sometimes will happen with the machinery used when bulk bagging topsoil.

As a family business we are very sad to hear a negative review, especially on our doorstep when we pride ourselves is selling the best quality topsoil nationwide.

I have your order number and will contact you as soon as we open this morning, we never want to have a customer left unsatisfied.

Kind Regards

Matthew Buckley
Buckley Landscape Supplies Ltd


Betygsatt 5 av 5 stjärnor

Good experience

Good experience. Delivered on time and staff were very friendly and helpful over the phone when I called to confirm the delivery date.

10 maj 2023

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