BTR has been very professional with end-to-end shipping; all my items arrived safely and reached the port on time, as communicated to me. Sameen & Kavita have been super helpful throughout this proces... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I booked service for transport of my furnitures and TV with BTR. This was one of the best decision given they accepted the booking in short notice and completed the process very smoothly.... Se mer
I hired BTR to move several large pieces of furniture, and the entire experience was seamless from start to finish. The team arrived right on the dot for pickup, fully prepared with protective bla... Se mer
Faizan and Sameen have been absolutely wonderful! Their customer service has been a dream! What a great team they are!
Företagsinformation
Skrivet av företaget
BTR is an award-winning, international relocation management company that can support your needs from initial planning through to settling in. We tailor make our services to meet the needs of your organisation and assignees. Outsource your global workforce mobility programme to save time and reduce costs.
Kontaktuppgifter
A20, Basepoint Business Centre 110 Great Marlings, LU2 8DL, Luton, Storbritannien
- +44 1582 495495
- enquiries@btrinternational.com
- btrinternational.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very professional service
very professional service and they helped me a lot with my family's move from Dublin to London. I would recommend them to anyone who are looking to move. Staff was also very friendly too.
UK to UAE shipment
I used BTR to ship my belongings from the UK to Dubai, and the experience was excellent from start to finish. The service was smooth and professional, right from collection through to final delivery. Kavi and her team were incredibly supportive and always responsive, making the whole process stress-free. Communication and updates were timely and clear throughout. I’ve already recommended them to some friends and wouldn’t hesitate to use them again.
Great service, delivered with care
I was assisted by Faizan Ahmed and Catherine De La Cruz for the shipment of my items from London to Abu Dhabi, which included an upright piano. I found the communication very open and transparent when negotiating terms, the pricing was fair and I received my shipment door to door in a very timely manner. Pleasant packing and delivery crew.
Every arrived safe and in good condition
Used BTR and their Dubai partner to ship belongings from the UK. There are parts of the journey they can't control and so can't be blamed for any delays once on the sea. But the bits they do control they did fantastically, 10/10, from the packing up in the UK to the unpacking in Dubai. It was great and met the deadlines they set themselves. Our treasured posessions got here in one piece. Thank you everyone.
I’ve just used BTR as part of my move…
I’ve just used BTR as part of my move from London to Tokyo. I only have good things to say. The communication was excellent from the moment the process began and I was kept updated in a timely manner through the entirety of the move of the current status of all things. My main point of contact in the process was a guy called Vishal who was fantastic throughout and made the whole moving process very smooth. If I ever need to move overseas again I would absolutely use BTR for all reasons outlined above and for the high quality of service provided. I would happily recommend BTR to anyone who is looking for help with their move.
Aus to US move
used their service once to move from Australia to US a long time back and was really amazing
Vishal T handle my relocation service…
Vishal T handle my relocation service from start to end flawlessly, all queries was handled with at most care and priority, communication was clear and transparent.
thanks Vishal for your services.
Extremely happy with the service.
Extremely happy with the service.. everything was moved with utmost Care . The movement from Ireland to Australia was very smoothly done. Good customer service by the staff.. would definitely recommend..thank
On time, impeccable service
On time, responsive, everything arrived in perfect condition.
I'll keep using their services and recommend them. Great, reliable international team.
Relocating from the UK to the USA
I had a good experience working with Vishal and BTR International for my move from the UK to the USA. Vishal was always accessible and patient with answering any questions that I had. He kept me updated throughout the transport process so I never had to worry about where my shipment was.
Relocation to Hong Kong
I have recently relocated to Hong Kong and was supported by the BTR team. The service end to end was professional and well planned. I had a great experience from the point of packing to delivery including timely and responsive communication by Vishal and team.
Extremely unreliable…
I will thus company a 0 star if possible. At the time of signing the contract I was told I will get my shipment as early as possible.
My items were collected around 12th of August, they weren't shipped until 3rd of October.
Ship was due to arrive to UAE in November (19th) on the day of arrival email came saying the ship didn't stop at the dubai port, then vessel was due to arrive on 19th dec, it didnt arrive, then we were told vessel would leave indian port on 16, it didn't and now it will arrive end of December.
Extremely unreliable company.
I have recently relocated to Hong Kong…
I have recently relocated to Hong Kong with the help of BTR international and I have been very well supported during this experience. Thanks Vishal for taking such good care of us. Everything went very very smoothly! Would definitely recommend using their services!
We were relocating to Dubai from UK and…
We were relocating to Dubai from UK and heard alot of horrific stories. Spoke to a lot of shipping companies to ship our belongings to Dubai. Found BTR online, company review was good, had the pleasure of dealing with Faizan Ahmad. Have to say his professionalism and attention to detail was exquisite. He told us the whole process from start to end. The guys came on the day to pack, went smoothly. Stored our belongings in the BTR warehouse for a month as we had to wait for our visa to be in place. Once we gave the word the shipment was sent. Delivered exactly when instructed, nothing damaged. On both sides I had contacts. Have to say I will definitely be using BTR and Faizan Ahmad again. Pleasure dealing with them.
Faizan is very helpful and super…
Faizan is very helpful and super responsive.
Before booking, I wasn't sure whether to go for BTR or not, but Faizan kept us informed at every step and went above and beyond to ensure a smooth relocation.
There were some issues and hiccups along the way, but they were resolved and all our belongings were delivered with much satisfaction.
UK to Dubai move
I chose BTR for our relocation from the UK to Dubai. They were the most reasonably priced and the salesman Faizan was very good at keeping me up to date with any issues that arose - but also one of the main reasons I chose BTR. The customer service was excellent from start to finish, so a big hats off to Faizan and the BTR team for that.
After having read multiple reviews on relocation firms, we knew we had to expect potential damages to goods and/or delays. True to form we had a delay of 2 weeks for the shipment leaving the UK, which cost me 10 days in storage costs - not sure I can attribute that to BTR alone and as mentioned above I was expecting a delay, so 2 weeks was not too much of an issue. Next I expected goods to arrive damaged, and given we were shipping the entire contents of a 3 bedroom house to Dubai, I actually only had 1 computer monitor arrive damaged! So a good result I'd say. Obviously I had taken out insurance and have claimed that back.
All in all I think all the staff that came to pack and unpack were very professional and efficient is packing and unpacking boxes. A special mention to Faizan, without whom I probably wouldn't have chosen BTR. He gave me all the information I needed in a very precise manner without leaving out any details. He was on hand all the time for any questions over email / WhatsApp/ phone etc, and id say he's a credit to BTR.
So in conclusion they shipped over the contents of a 3 bedroom house with 1 monitor damaged in the process and did it at a cheaper cost then any other company- can't ask for much more than that!
Seamless and outstanding
I can't recommend this organisation enough. Faizan was absolutely brilliant, guiding us transparently through each step of the process. Professional and in the end our furniture arrived within the agreed time frame and exactly how it left the UK. Seamless experience.
Excellent service and extremely…
Excellent service and extremely professional
Excellent service
Excellent service. Goods very well packed in Mumbai and delivered to UK
Amazing staff from Suzanne in the…
Amazing staff from Suzanne in the office to the delivery guys, took away all of the stress an was just a really easy experience from start to finish thanks again guys
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