Bryton Sport Omdömen 16

J'ai acheté reécemment un Bryton rider 17 et j'ai les défauts suivants :
Interface utilisateur confuse et notice incomplète et difficilement compréhensible. Exemple de bugs : le bouton marche arrêt devrait aussi être utilisé pour allumer ou étetindre l'éclairage de l'écran. La logique devrait être :bouton marche arret sur OFF : aapui simple allumage appareil double clic sur le ON allume ou éteint l'éclairage de l'écran, Apuui plolongé arrêt de l'appareil. Au lieu de ça on a d'autres touches affectées pour la gestion de l'éclairage écran Résultat l'écran s'éteint quand on cherche à activer d'autres fonctions ...
Betterie scellée qui ne tient pas plus de 2 h en continu. Le vendeur m'a peut être refourgué un vieux truc qui trainait dans ses stocks ...Appli Androïd qui bugue et impossibilité de récupérer les traces GPX du smartphone vers l'ordi. L'apppareil monte bien sur le bureau mais je ne trouve que des fichiers sans intérêt. Pas le moindre GPX en vue.
support incompatible avec les supports Garmin mais ce n'est peut être pas la faute de Bryton.
écran peu lisible si on est pas bien en face.
Je vais essayer de le faire reprendre par le vendeur, il n'y a pas que je l'ai la garantie devrait fonctionner.

Az applikáció rendszeresen rossz! Nem szinkronizál. Hardver nem lenne rossz de a szoftver..

BRYTON 750
Achat il y a deux ans, 100 heures de marche grand maximum, je ne suis pas un grand cycliste.
Ne trouve plus le signal gps autant dire ne sert plus à rien.
SAV contacté. Essayez de changer le paramètre du satellite. Pas d'effet.
Il faut renvoyer au vendeur, (achat sur internet, plus sous garantie...) autant dire qu'une éventuelle réparation coûtera le prix d'un neuf, avec les frais de port...
Autant parler d'obsolescence programmée. Merci pour la planète.
Je vais en racheter un mais pas chez Bryton, c'est sûr.

Horrible company. Doesn't support it's devices long enough and their software is just bad. Stay away. It's not worth it.

Had problem connecting to strava that over 3 days would not resolve, after contacting bryton a helper spent 2 days contacting me and strava and resolved the problem. Well done bryton.

absolutely useless service
I bought the S800 unit for my bike and need some help from the manufacturer as their user manual is not great, I have sent multiple messages to them and never received one message back, this also applies to the UK distributor

for rider420 the buttons are not very comportable.....nice quality,good screen.The special steeringbase is aluminium...in my opinion could be better to be plastic.

The new app sucks thinking about buying a wahoo. You can't get a second mount for the areo 60

Following the micro USB failure of my $600 Garmin I vowed to not spend that much on a bike computer again. I bought the Bryton 420E.

The 420E is difficult to navigate through the menus but it's an OK bike computer. It has all the usual stuff and connected up to the sensors easy enough. Battery life is also excellent. I'm quite pleased with the bike computer.

The issue comes with the Android app, Bryton Active that gathers up your ride data and syncs to other apps like Strava. It has really bad reviews and I can now see why. Bryton Active drains the phone battery for no useful purpose, it has a really poor UI bordering on unusable, it didn't read rides from the computer and the online training is for a back version that does not look like the app. Epic fail!

Zero stars for the app. 1 star because the bike computer works OK and 1 because battery life is awesome.

*** Update 06/10/2022 *** I have now had some time to get used to the Bryton format of doing things. The bike computer is solid and works well once I got better used to the use of the buttons. The app also syncs up just fine if you give it a little while to get connected. The functionality of the app is also reasonable. It uploads to Strava automatically. So all in all a much better experience than first impressions.

Bought a bryton 320 rider. Arrived earlier than expected. I've replaced my garmin 820 after 5 years. The last 2 years I have had to run the garmin in sleep mode due to lack of battery life so the 320 was appealing from that angle. I bought the 320 because I found there were a lot of features I didn't use on my garmin.
Opening the box - same screen size as my garmin (2.3 inches) but slightly bigger casing.

THE GOOD
Prompt delivery
Build quality is excellent.
Took slightly less than the 4 hours recommendation for first charge.
Easy setup.
Bluetooth pairing to phone dead easy and so far super reliable.
Phone app very good
Configuration easy to do
Buttons easy to use
Fast boot up
Display has everything you need
Notifies of text and calls
Compatible with garmin mount (voids warranty)

THE PICKY
USB charging cable short (14 inches)
No tethering strap (facility for one)
No commit/save option when you change things on the phone app
No 90* reassuring 'click' when mounting the unit.

THE QUIRKY
Config has to be done via phone app. I changed data on the unit and it reset my data screens to factory settings.
Had to logout of phone app to save some (not all) of my personal details.
When charging there is no progress bar on the unit (picture of battery with lightning strike) but it does show full charge when it's done.

THINGS THE 320 CAN'T DO (higher models can)
Route planning or downloading routes.
Navigation
Profiles
Touch screen

SUMMARY
I can't comment on Customer Services but all in all a gps computer at a price point of around £80 .... look no further.

This post will be updated as I find out more things.
4/11/2021 - ran 320 for several rides without charging battery. Eventually died after 20 hours run time. Not quite the 'upto 35 hours' claimed but still very good. Ride was saved before unit switched itself off and updated to strava. Also go by the battery life reading on the unit not the phone app as these do differ (the phone app shows a higher charge).

I am not short of money but like to support the underdog so bought a Bryton 320. I hate wasting time on complex setup especially as the buttons don't work reliably, so l threw it away and bought a Garmin.

I have been trying to contact Bryton over a faulty device for the past two weeks now. I have contacted three of their help and support email addresses and have had no reply for any. I am now nearing the end of my product warranty and at this rate will probably miss the warranty period to have my device sorted free of charge. Very disappointed.

Too fragile! My Bryton10 after 4 months fell (once) from my hands and the central button was destroyed! A metal actuator on a poor SMD button? But was protecting the button or changing the implementation system no better? But are they all built so badly?
Now it's useless!

Beaucoup de bugs sur l'application mobile bryton. Après avoir effacé celle-ci pour la retélécharger il m'est maintenant impossible d'enregistrer mon compteur sur l'appli car il est marqué que mon compteur est déjà enregistré sur un compte. Des mails ont été envoyés pour essayer de remédier à cette situation, mais aucun retour. Service clients Bryton inexistant.

Oplevede at min urrem til min Cardio 60HRM knækkede. Skrev til supporten, at jeg ingen forhandler kunne finde, de sendte kvit og fri en ny rem selvom uret var 1½ år gammel, god service.

Super support, thank you

Bryton have entered the cycle gps market as underdog taking on the mighty but arrogant Garmin. I typically support the underdog against companies that have a dominant position so I started to research their product and identified one that I really like. Now being a linux user, it is frustrating that tech companies don't support the os so I enquired as to possible future support. My enquiry went completely ignored. There are ways around the os support but I find the ignorance disrespectful.
The cycling community is a fraternity for many. Every cyclist knows another and the tech savvy are always comparing gear. To ignore one query is to potentially ignore many. I am disheartened by the ignorance as it seems the underdog may in fact be no more than an impotent Chihuaha.