I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Se mer
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Det här tycker kunderna
Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not le... Se mer
I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk a... Se mer
Företaget har svarat
A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such... Se mer
Företagsinformation
Skrivet av företaget
If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.
Kontaktuppgifter
11 Centurion Park South, SY1 4EH, Shrewsbury, Storbritannien
- sales@brownandginger.com
- brownandginger.com
4,9
Utmärkt
175 omdömen
Ingen aktuell inbjudningshistorik
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Excellent service from the word go
Excellent service from the word go . The item I ordered had a little chip on it, but as soon as I emailed them Josephine got back to me right away and a replacement was sent out straight away. Can’t recommend the company and their after care support enough ! Especially Josephine ‘s help, I would definitely recommend this company to anyone, and I intend to buy more products from them
Jay
2 december 2025
Omdöme utan inbjudan
These round mirrors are fantastic
These round mirrors are fantastic. Looking at the design ideas of the mirrors was brilliant . Initially my wife only purchased one mirror, but it didn’t give us the effect we wanted, so I looked at B+G and we purchased 3 more varying sizes of mirrors, perfect.
We are also so glad to be supporting local businesses and amazed at the next day delivery.
26 november 2025
Omdöme utan inbjudan
Excellent service
Excellent service, lovely high quality products, especially love the Christmas baubles.
Any issues with your order just email them and they will fully sort it for you ASAP. Good old fashion service - wish there were more businesses out there like this one.
Will defo be shopping for more of their gorgeous home products 😍
25 november 2025
Omdöme utan inbjudan
Very happy !!
Love love love Brown and ginger I’ve bought a few things and I haven’t finished buying , customer service is excellent as well ! all In all a fabulous store with gorgeous goodies to bring your home to life !! So happy with everything I’ve bought so far and expensive looking with out the cost !
22 november 2025
Omdöme utan inbjudan
Spoilt for choice, quality and service
My experience at Brown & Ginger, and particularly with Josephine was fantastic. Her customer service went above and beyond. The selection is vast and beautifully curated, and a must-go-to if you are looking for unique, high-quality items. Highly recommended.
21 november 2025
Omdöme utan inbjudan
This little company does not disappoint
Yesterday I ordered a potted bamboo plant and also 2 antique style baroque photo frames. I received them all today and am very impressed with the quick turnaround, the quality of all the items and the excellent packaging. I am now deliberating between ordering a faux eucalyptus plant in ceramic pot or a large potted eucalyptus bush…
29 oktober 2025
Omdöme utan inbjudan
What can I say but WOW
What can I say but WOW, Im always apprehensive purchasing on new sites,
But I am absolutely blown away by the Beautiful detail and quality with my purchase,
I had ordered the Map Serving Trays and what a Beautiful addition they have made to my home,
Also the packing to make sure it arrives safely absolutely amazing,
I would highly recommend and will be recommending to my family and friends.
28 oktober 2025
Omdöme utan inbjudan
Friendly and reliable service
Friendly and reliable service. Would recommend.
22 oktober 2025
Omdöme utan inbjudan
Very happy with my purchase
Very happy with my purchase. Fast delivery.
20 oktober 2025
Omdöme utan inbjudan
I can't recommend this site highly…
I can't recommend this site highly enough I've purchased multiple things over the years have always been overjoyed with the quality of my purchases. If your looking for something a bit different and something that's definitely eye-catching which I guarantee other people can not help but comment on there is no better place. I find the prices to be very reasonable, delivery prompt and so well packaged it is impossible for any damage to be done. My recent purchases have brought me a great deal of joy and makes me smile just looking at them. The owner's of the site are both professional and courteous and a pleasure to deal with
18 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thank you so much for your kind words and continued support, Gillian!
It truly means the world to me to hear that you’ve been so happy with your purchases over the years. I take great pride in offering unique, eye-catching pieces and it’s wonderful to know they’ve brought you so much joy (and compliments!).
I'm also thrilled I hit the mark with the packaging and delivery too!
Thanks again for taking the time to share your experience and for your repeat custom, I look forward to delighting you again in the future!
Josephine 😀
Original shipment lost in transit…
Original shipment got lost in transit but as soon as I reported a replacement order was despatched via a different delivery company and it arrived very securely packaged the next day.
Second time we've bought from Brown+Ginger, but definitely not the last.
Great Customer-Service and Satisfaction.
20 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Hi Michael,
Thank you ever so much for taking the time to leave a review, for your repeat custom and indeed for your patience after FedEx lost the first shipment - goodness only knows where it ended up!
I am ever so grateful that you gave me a chance to put things right and was delighted that Royal Mail did the job in getting the replacement order delivered to you as expected the next day!
Kind regards,
Josephine
Ceramic Leopards
Ordered the ceramic leopards they arrived the very next day.Securely packaged & boxed up as fragile. Fabulous quick service & at a very good price. I wouldn’t hesitate to use this company again & it’s good to order from the smaller companies to try to keep them in business.
17 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thanks ever so much for your review Anne, I'm delighted you're happy with your ceramic leopards and that my extra packaging did the trick to keep them safe!
This small business really does value your custom, especially when I know how easy it is to stick to the bigger companies but am glad Brown + Ginger was able to tick all the boxes for you!
Kind regards,
Josephine
Great products and great service.
I made a purchase that was damaged in transit. I contacted Brown and Ginger and received an immediate response. The item was promptly replaced and quickly dispatched. I have no reservations about dealing with this excellent company again
17 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Hi David,
Thank you ever so much for your kind review and for letting me put things right when the initial order was damaged in transit.
It was a delight to get that sorted for you and your patience whilst I sourced another was hugely appreciated - it was especially lovely to see another order come in from you that made me smile when I was packing it up!
Thanks again David.
Best wishes,
Josephine
Beautiful goods and Customer Service to Match
I came across this wonderful website when I was searching for a mirror and a specific accessory for my bathroom.
I found both on the website of Brown and Ginger. I placed my order and the items were delivered promptly.
I had a query on my delivery but Brown and Ginger followed up and resolved my query immediately. The staff are an asset.
I'll definitely be a returning customer. There are so many lovely items available to purchase.
1 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thank you so much for your kind words, Bev!
I’m delighted you found just what you were looking for and that everything arrived promptly.
I really appreciate you mentioning the service too - it’s always important to me to keep things running smoothly, and if something ever isn’t quite right, I’ll always be here to put it right.
I look forward to welcoming you back when something else catches your eye!
Kindest regards,
Jo
This is my second order from Brown and…
This is my second order from Brown and Ginger, the customer service is second to none. The goods are beautiful and well packaged and swift delivery. I will defiantly be buying again. Jo was so helpful nothing was to much trouble.
12 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thank you so much for your lovely words and for coming back for a second time Lisa! I’m so glad you’re happy with the pieces and the service - it really means a lot.
It’s always a pleasure to help and I’ll look forward to welcoming you back again whenever you’re ready for more beautiful homeware!
Kind regards,
Jo
A joy to work with
What a great, seamless and effortless customer we have! Jo is very organised, very efficient and always a pleasure to work with.
Thank you for everything!
15 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thank you so much, Michael! It’s been a real pleasure working with you to keep B+G stocked with the most wonderfully bonkers homewares over the past 5+ years (time really does fly). I’m very lucky to have such brilliant suppliers by my side.
Kind regards,
Jo
Absolute debacle
Absolute debacle. Ordered a very expensive item but not sent, not sent, then their ridiculous logistics company said they had sent an email but hadn't. Ended up cancelling out of pure frustration. Never again.
15 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Hi Nicola,
For clarity, your order was placed on Monday 8th September with an estimated delivery of 16th - 17th September. This delivery window was displayed on the product page, in the basket, and again at checkout so customers could make an informed decision before purchasing.
As promised in our communications, the item was collected on Friday 12th September by Kinetic, a specialist courier with a strong track record for safely handling large and fragile items. I confirmed with you then that your order remained on track for delivery within the timeframe.
When you raised concerns on Monday 15th September as to why it had not yet been delivered, I re-shared Kinetic’s booking link email (which they confirmed was sent) so you could select a convenient delivery day. As three days had passed since then, the delivery slots for 17th September had filled, so I proactively liaised with Kinetic to see if delivery could still be achieved on the planned date. I also reassured you that I had arranged a back-up option to ship a second table via an alternative company if needed, so that delivery would still take place on the promised day.
Following my talks with Kinetic, they were able to re-plan their schedule to confirm delivery for the promised date of 17th September and emailed you with a timeslot of 4pm - 7pm. You then advised the delivery address would be unoccupied at that time — information not previously shared — and requested a refund, which I processed immediately via PayPal.
Large furniture requires specialist handling to avoid damage; it isn’t Amazon-speed, but it is the safest option for customers and their homes. While I’m sorry it wasn’t what you expected, the order was on time and updates were provided throughout.
Kind regards,
Josephine
Absolutely 5star service from Jo at…
Absolutely 5star service from Jo at Brown and Ginger.
Jo helped me out as I’d had a very bad experience with a piece of furniture from a large retailer. Jo reassured me and and personally checked over my stunning sideboard prior to it being shipped out to me in perfect condition condition.
It’s a stunning piece of furniture and I would highly recommend purchasing from Brown and Ginger, the customer service and help is above and beyond.
4 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thank you so much for your kind words - I’m so pleased you’re happy with your sideboard! After the hassle you had elsewhere, it was really important to me to make sure this one was perfect, so I’m glad the extra checks gave you peace of mind. The photos you sent me in situ were wonderful to see, and the piece looks absolutely stunning in its new home!
It means the world that you chose to support my small business, and I hope your sideboard brings you joy for many years to come.
Kind regards,
Josephine
Stunning sculpture
Item arrived quickly and very well packaged. I will definitely use this company again.
2 september 2025
Omdöme utan inbjudan
Svar från Brown and Ginger
Thanks so much! I'm delighted that my extra packaging did the trick in getting your fragile sculpture to you safely and that you'll be a repeat B+G customer - always wonderful to hear!
Kind regards,
Josephine
Svar från Brown and Ginger
Thanks Joan, I'm so pleased you are happy with your order and that it arrived with you swiftly!
Many thanks,
Josephine
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