The quick delivery from overseas and the seem less shopping experience makes me always shop at Bronze Snake. Not forgetting to mention the clothes fit right and come with the best style. I’ve been sho... Se mer
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Det här tycker kunderna
My experience shopping was great however, unfortunately the dress is bought did not fit me. I am a size Medium in the US and I purchased a size large just in case in ran small. It sure did run small... Se mer
Customer service 10/10 - the wrong size was sent out on a sale item and Kareena fixed it straight away no questions asked. I truly appreciate great customer service and will continue to shop at Bronze... Se mer
First time I’ve bought from Bronze Snake ….Did it on line as I live in New Zealand …Quality was great, fit perfect . .Speedy delivery.
Företagsinformation
Skrivet av företaget
In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.
Kontaktuppgifter
Building 3 / 92 Bell St, 3072, Melbourne, Australien
- 1800431325
- customercare@bronzesnake.com
- bronzesnake.com
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overseas trend-setter for the states
Such a GREAT online boutique with the BEST customer service!! Truly trend-setters here in the states...quality materials and unique styles that are true to size and leave little to no question when choosing from their endless options. I have loved EVERY article I've purchased and will be a repeat offender for certain!

Svar från BRONZE SNAKE
Great customer service
Great customer service, whether it be online or in store! Always a pleasant experience dealing with the BronzeSnake team

Svar från BRONZE SNAKE
Great experience
I was very doubtful of ordering clothes from your ste but I was pleasantly surprised. Clothes have been great, super reasonably priced, arrived quickly and service was excellent. I will continue to purchase when I see something I like.

Svar från BRONZE SNAKE
Amazing quality clothing and fantastic…
Amazing quality clothing and fantastic customer service.
So many great options
So many great options, I’ve been buying from Bronze Snake for a few years now and they never disappoint.
Love the selection and the cuts. Jeans and pants fit perfectly and I love the cropped too, perfect length for us short peeps.
Amazing service and comms
Amazing service and comms, also had a return which was super efficient especially given it was was NZ. Loooove my top too!!!
We love Bronzesnake
I love that the store is always turning over new clothes each week, Affordable prices and great quality. Love the sale sessions you all have.
Only critic is that I like oversized clothes, I have found a few of your nice summer tops to not be true to size (more on the petite end - what is advertised as an L feels more like a S)
My Favourite Online Shop
Always my trusted, go to retail store. Great customer service and good quality and affordable fits. Keep it up, Bronze Snake!
I absolutely love everything I’ve…
I absolutely love everything I’ve gotten from Bronze Snake 🐍 The fits, the quality, and the style are always spot on and not to mention the comfiest clothing ever! You guys consistently nail it.
Appreciate all the great work you and the team do.
Quality care
I have only been made aware of this label recently and since just browsing to now purchasing their items, everything has been seamless. Not only is the quality great but timing of their delivery is so quick.
I recently made a mistake on an item (instead of a refund wanted an exchange). The customer service was fantastic. Their response was so speedy (within an hr) and they fixed the problem so quickly and gave me clear instructions!
I would recommend shopping here and will continue to do so. ☺️
Excellent customer service
Excellent customer service , they responded to my review about a broken button on a cardigan , apologised that they couldn’t send a new button out and refunded me $50! Will definitely be ordering from them again
Always amazed, never disappointed 🙏
I've bought lots of things from this brand and I'm always amazed, never disappointed 🙏 kudos to the whole team. Stylish high quality clothes. Some pieces I've had for several years and still wearing.
Great company
Great company! Answered all questions needed and very accommodating. Will be ordering in the future once the style and size I want becomes available.
100%
The customer service, how fast the product arrived and the quality of my purchase was outstanding. I hope your brand takes hold and continues to produce quality in all aspects. Thank you 🙏
Ich habe das erste Mal bei BS bestellt…
Ich habe das erste Mal bei BS bestellt und mich direkt täuschen lassen haha. Ich habe ein tolles Oberteil gesehen, von welchen ich dachte dass es für knapp 50€ qualitativ hochwertig sein wird.
Heute kam der Spaß nach 2 Wochen endlich an und ich bin maßlos enttäuscht. Das Ding fühlt sich an wie ein Badeanzug und null atmungsaktiv. Es fühlt sich an als würde es direkt an der Haut kleben und man würde drunter schwitzen. (Es ist ein normales langarm Shirt, dachte es wäre vom Gefühl wie Baumwolle, wie man es normal erwarten würde). Nun wollte ich das Teil zurücksenden, da es auch einfach nicht schön sitzt. Und dann der Preis einfach auch krass ist für so eine schlechte Qualität.
Aber sehe da, man muss ganze 20€!!!!!!! Für eine Retoure bezahlen😂 der Versand hat mich schon 10€ gekostet und dann soll ich 20€ zusätzlich bezahlen ich packs nicht.
50€ für schlechte Qualität + 10€ Versand um es dann nach 2 Wochen in einer dreckigen kleinen Tüte zu bekommen und es behalten muss, weil man sonst nochmal 20€ Blechen muss.
Hätte lieber bei lioness bestellt, die haben wenigstens qualitativ bessere Artikel und einen ähnlichen Stil.
1 Stern, da im Paket ein Lutscher war.
True to size, styles well, gains compliments
I love this brand.
I think I’ve done 10+ orders.
Everything fits true to size, styles well with everything I own , and quite literally every time I wear a Bronze Snake piece - hoodies, shirts, hat, anything, I get people asking where my fit is from.
I’m am and will stay a loyal customer!!

Svar från BRONZE SNAKE
Couldn't get my products in US but was resolved
I initially had an issue back in August, since then, the company explained the issue regarding why I couldn't get my shipments from customs to maine. Since then, the company has changed shipment vendor and I have received all the clothes I ordered. The company has amazing customer service and responds quickly to your issues. I love the clothing. Its made with comfort and style in mind and has been an amazing addition to my gym clothing attire. I cannot recommend this company enough for its customers first approach and unique style of clothing.
Seems a bit steep to have to pay…
Seems a bit steep to have to pay postage and pay $15 for a postage label for a refund when I live in Australia.
Shrunk!
Bought an awesome looking linen viscose mix set- pants and shirt which I loved when I tried them on. Fit great. I wash all my new clothes on a 15 min rinse cycle (cold wash) prior to wearing to make sure they’re clean. And because of the linen I put them in a delicates bag.
Both pants and shirt majorly shrunk in the wash. The shirt was lined and the lining hasn’t shrunk but the outer has, so the lining now literally hangs out the back of the shirt. The material is now itchy and looks wrinkled. $168 and I never even wore it once. I have no proof that I didn’t wash in hot water/ tags are off etc so obviously can’t get my money back. Such a total waste. Do not buy!

Svar från BRONZE SNAKE
Beautiful cardigan warm and cosy
Beautiful cardigan warm and cosy. Also lovely and very helpful people with an exchange. No problems and fast post.
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