The quick delivery from overseas and the seem less shopping experience makes me always shop at Bronze Snake. Not forgetting to mention the clothes fit right and come with the best style. I’ve been sho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience shopping was great however, unfortunately the dress is bought did not fit me. I am a size Medium in the US and I purchased a size large just in case in ran small. It sure did run small... Se mer
Customer service 10/10 - the wrong size was sent out on a sale item and Kareena fixed it straight away no questions asked. I truly appreciate great customer service and will continue to shop at Bronze... Se mer
First time I’ve bought from Bronze Snake ….Did it on line as I live in New Zealand …Quality was great, fit perfect . .Speedy delivery.
Företagsinformation
Skrivet av företaget
In 2006, from a small store in Fitzroy, Melbourne, Bronze Snake was born. The desire was to create minimalistic silhouettes using high quality materials. Now with fans worldwide, Bronze Snake drops new styles weekly.
Kontaktuppgifter
Building 3 / 92 Bell St, 3072, Melbourne, Australien
- 1800431325
- customercare@bronzesnake.com
- bronzesnake.com
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service. Clothing is great quality and great style at a good price. You won't be disappointed.
Great experiences!
Great experiences! I've loved every piece of clothing I've gotten from Bronze Snake (and I've gotten quite a few now...) The only thing to keep in mind for US shoppers, the return process is pretty expensive, so shop to keep!
Big Big Fan
Always a great experience.
I regularly shop from Bronze Snake and even when I need to change a size or miss my delivery, they are super helpful and making changes.
Love the clothes and subtle updates to the look and style.

Svar från BRONZE SNAKE
I can’t express how much I love this…
I can’t express how much I love this brand , as a young woman who has a hour glass body shape and find it hard to buy clothes that fit perfectly, I can’t say how much this brand has got it right, everything fits me and makes me very happy . Love everything about this brand

Svar från BRONZE SNAKE
Pat provided an amazing experience
I just had the pleasure of dealing with Pat when I reached out with a problem, and I can’t praise the customer service enough. Not only did Pat provide a quick and effective solution, but he also went above and beyond to ensure everything was resolved smoothly. The attention to detail and personal touch made all the difference, and I left feeling like a valued customer. Thanks again Pat

Svar från BRONZE SNAKE
Trendy and good quality
Bronze Snake clothes are very trendy and excellent quality. Delivery is super fast and if an item needs to be returned that’s easy too. Ordered many times and will continue to do so.

Svar från BRONZE SNAKE
Great Customer Service
When faced with a returns issue, Dave was nothing but supportive and communicative in rectifying the problem. As someone who was unsure if I’d shop again based on the initial problem, the customer service I received has changed my mind. Thanks Dave.

Svar från BRONZE SNAKE
I love this store!
I love this store!!
I have bought two dresses. Great quality and speedy delivery.

Svar från BRONZE SNAKE
Cropped box tees
As a fan of boxed blank tees, the cropped box tees offer get proportions and material that has made me buy all the colours making them essentials in my rotation

Svar från BRONZE SNAKE
Great gear at affordable prices
Got a couple of cropped tank tops off these guys, recently and as usual postage was prompt and well packed. The Tank tops are great and look forward to wearing them if the weather ever warms up, Cheers
addicted to bronze snake
I highly recommend this clothing brand. I love their style and their quality. Pat is so helpful and got back to me within minutes. 🤎🐍
Bronze Snake customer service
Although I had some issues with the shipping of my items, Pat at Bronze snake went above and beyond to rectify the error. This is not the first time the team at BS have exceeded my expectations in relation to customer service. Which is why I continuously purchase of them for quality and assurance
Excellent live chat
Excellent live chat, Pat answered all of my questions in regards to postage and sizing which lead me to purchase my items with confidence.
Exceptional in every aspect!
I have only recently discovered BRONZE SNAKE however after multiple purchases I have been left incredibly impressed. All of the garments I have purchased have been of exceptional quality, perfect fit and wash well with no issues around shrinkage etc. When I have had to exchange an item the process has been seamless. In addition to being able to buy online there is the added bonus of being able to pick up and return items to their warehouse in Preston. Kudos to the BRONZE SNAKE team!
Great customer service.
The experience shopping at Bronze Snake was solid. Shipping to the US was fast. High quality cottons. My order ran a little small especially for the jeans so I suggest sizing up. I typically wear a size 32 pant, which I suggest ordering a size large as medium was tight. Customer service is stellar.
amazing products with amazing people…
amazing products with amazing people helping with order issues!!
On line order
I picked up an order from store which was found to be faulty when I gut home. In contacting your CS team the return process was easy and the guy in your Glenelg store was super friendly and helpful when I returned it. The whole process that you have in place appears seamless. I ordered a replacement which needed to be posted and my only disappointment was that I had to pay postage which I feel should not have been the case seeing as it was a replacement for a faulty item
That aside great service and I love my dress
I just love you guys
Honestly I am so impressed with everything that I have purchased from Bronze Snake. The construction and materials are all high quality, the styles are fresh yet minimalistic (which I prefer!), and all at a fair price point. The clothes you carry fit my desired aesthetic very well and are adaptable for both work and play. Thanks for providing such high quality merchandise!
Sick Clothing and Awesome Customer Service
I've been buying Bronze Snake items since 2015 from the old Newtown Store in Sydney. Love the quality and design of their clothing items. On top of that their customer service is legendary, Pat on live chat is a great help and he's quick with it!! Will continue to be a returning Customer for as long as they keep selling items! - John
Great style and quality, high cost returns
Great style and quality, unfortunately if you need to return it is quite costly, the portals are hard to navigate, and you cannot download your shipping label requiring wait time. Unfortunate that if something doesn’t fit well, you are paying the same price to ship it back. Likely won’t be able to shop here again knowing this.
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