Broadway Basketeers Omdömen 

102
•
TrustScore 1.5 av 5

1,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

We rec'd a BB gift basket for Christmas, and the main feedback of all that tried it was "nasty." Seriously, do not waste your money on this company. Even things like caramel corn, which we all love, w... Se mer

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Betygsatt 1 av 5 stjärnor

Never again! I ordered gift baskets for family members from this 'company' 10 days before Christmas. Having not heard a thing from family members, I double checked. The arrival date is Friday Jan 2. W... Se mer

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Betygsatt 2 av 5 stjärnor

We ordered the large fruit basket which included a potted flowering plant and a candy and nut plate. Ordering was easy and the candy and nut plate was nice and delivered by Broadway Basketeer arrived... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av företagsgåvor

Informationen kommer från olika externa källor

A gourmet gift basket is the ideal gift to honor any occasion. Shop today and see how easy and affordable it is to send a professional a gift basket!


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(102)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

My order was not available

My order was not available. They let me know 2 days before it was due to ship which was 5 days after I placed the order. Too late to find it somewhere else so not happy with customer service.

27 april 2018
Logotyp för Broadway Basketeers

Svar från Broadway Basketeers

Dear Debbi,

We're sorry for the short notice on your order, we understand how frustrating it must have been to be left without enough time to make alternative arrangements. This is not the standard we aim for and your feedback has been taken on board. Please feel free to reach out to me directly at Mark@bbbaskets.com if you'd like to discuss this further.

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Betygsatt 5 av 5 stjärnor

Great prices

Great prices! Courteous customer service! My gift recipients let me know that they loved their gifts!

25 april 2018
Logotyp för Broadway Basketeers

Svar från Broadway Basketeers

Dear Min,

Thank you so much! Happy recipients are always the best outcome, and we're glad the gift baskets hit the mark. We look forward to helping you again!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Betygsatt 3 av 5 stjärnor

Nice basket!

Basket of goods was delivered on time and was first class in terms of quality, however the accompanying card didn’t make it.

24 april 2018
Logotyp för Broadway Basketeers

Svar från Broadway Basketeers

Dear Davidson,

Thank you for the kind words about the gift basket! We're sorry to hear the card didn't make it — that's a detail we take seriously. Your feedback has been noted. Please feel free to reach out to me directly at Mark@bbbaskets.com if you'd like us to address this.

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Betygsatt 5 av 5 stjärnor

Professional affordable packaging; variety of options

I greatly appreciate the affordability of the products and the professional packaging.** I have recommended Broadway Basketeers to others...in fact, I became a customer after I received a lovely tower from a friend! I recently collected money from the office to purchase a group gift and I knew just from where to get it. Everyone was quite impressed with where their money went.
I appreciate more options and would love to build affordable baskets a la carte....especially if one of the items is blueberry yogurt cookies!
**However!! I was greatly disappointed that the greeting card message to the recipient was printed directly on the invoice. That was not professional. I had to purchase another card. Please fix this!! :(
Thank you for the ease of gift giving. I plan to be a client for years to come.

23 april 2018
Logotyp för Broadway Basketeers

Svar från Broadway Basketeers

Dear T.S.,

Thank you for such a thoughtful and detailed review! We're delighted the office gift basket impressed everyone, and that you've been recommending us to others. Your point about the greeting card being printed on the invoice is well taken, we completely understand why that was frustrating and unprofessional, and we appreciate you flagging it. We're always looking to improve the experience for our customers. We hope to keep earning your trust for many years to come!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Betygsatt 5 av 5 stjärnor

The flowers you sent were more…

The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.

22 april 2018
Logotyp för Broadway Basketeers

Svar från Broadway Basketeers

Dear Phyllis,

What a wonderful review, thank you! We're so pleased the flowers exceeded your expectations and stayed beautiful for so long. We look forward to being your go-to for future gifts!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Betygsatt 5 av 5 stjärnor

I love Broadway Basketeers

I love Broadway Basketeers! They always come through, no matter what. And whoever that woman is who takes the orders - she's is such a pleasure to work with... Class act all the way.

22 april 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m so disappointed

I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!

20 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this company

I love this company. I get reminders before Purim with all my addresses- I simply have to click a basket and can send to the same people. Their customer service is excellent as well.

20 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was amazing..

The service was amazing... the timing was impecable.... couldn't ask for a better experience... sales staff was amazing... very kind, understanding, and helpful. I will continue to order through Broadway every time I need something. Thank you so much for everything.... the best part is she loved what I ordered and got SERIOUS brownie points. Thank you again

20 april 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purim Baskets / Mishloach Manot

I sent several baskets for Purim with Broadway Basketeers - one to Lakewood and the rest out of state (3 other states). They were delivered timely and received with rave reviews. BTW, I’m from Florida - found this company online. Will totally recommend and use them again. RNE

20 april 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good price for online basket order -

The order was delivered on time with free shipping. The price of the gift was cheaper than on comparable sites. The contents were okay per recipients, but they found a few of the items a bit weird and not tasty. Overall the contents were okay, as good as you can do by mail order apparently. If you get a basket that is not included in the category for the current holiday you will get a better deal. For example get a spring tower for Easter instead of a basket designated specifically for Easter. The difference is not discernible.

20 april 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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