After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Se mer
Företaget har svarat
Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... Se mer
Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... Se mer
Företaget har svarat
The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... Se mer
Företaget har svarat
Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.
Premier House, Manchester Road, OL5 9AA, Lancashire , Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful, informative, polite and understanding of my needs.
Really helpful and friendly service. Didn’t know what to expect but Ben put me at ease straight away. The assessment was about an hour and half long and we went through everything I have been struggling with and Ben came up with solutions, such as different software to support my studies. I feel more confident going forward with my studies now. Would definitely recommend Broadbent & Co. Thank you Ben.
Going for my DSA assessment initially was nerve-racking, however, booking an appointment was simple and easy. When it came to my needs assessment, I spoke to Megan over the phone. I was immediately put at ease and found her to be extremely friendly.
Throughout the whole process, the communication between the staff at Broadbent and me was clear, making everything easier. Since the assessment, the process of receiving the things needed has been efficient. It has put me at a little more ease with my studies knowing that I have been able to get this help.
My experience with Broadbent & Co was really good and Megan, who carried out my assessment was really lovely and helpful and when doing the assessment with her, she had taken her time going through it and didn’t for one second make me feel rushed.
The 1 on 1 talks were very easy to take part in and everyone was very welcoming, however, its taken a while for everything to take place, I am in need of these extras to help me with my work but the majority of my deadlines have been completed in the time its taken to sort everything out.
Was very helpful and didn't rush me. Went though everything Ans made me understand clearly and Said thought the course I can contact them with any questions.
I had an DSA assessment with Jon and he made sure the process was explained very well which made me feel better. He was very understanding and allowed me to ask any questions during and after the assessment.
Fantastic support of Ben
Made me feel at ease and explained the different support that was on offer to help me whilst I am studying at the University.
Communication was 100%
The assessor was brilliant and very friendly. I was feeling so ill with my condition and they were very professional and understanding.
I didn't feel judged or that I shouldn't be accessing the services (I have a bit of imposter syndrome which stopped me going for help sooner).
A really good experience and I'm so glad I chose yourselves to assess me.
Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of the people he meets. The staff at Broadbent & Co are amazing, nothing is too much for them if you need help, they’re quick and reliable when responding to emails or answering the phone. I cannot recommend this company enough.
I was initially skeptical as to whether or not I should get a DSA assessment, but I'm so glad I did.
My assessor was friendly and helpful, she took great care in ensuring I knew what help was available and may be useful to me. She listened to what I thought and adapted accordingly.
The solutions presented to me massively surpassed my expectations and have been so useful already.
The process was straightforward once student finance had approved my application. The staff at Broadbent were friendly and helpful from the get go and the assessor I spoke to was so lovely, explained everything to me clearly. She helped me understand the purpose of DSA. It levels the playing field. She also explained each option clearly so that I really felt I knew how it would help me study, and whether I needed it. Could not speak more highly of the company; my experience with Broadbent & Co was warm, reassuring and liberating. Thank you so much.
Zoe made me feel very confident an reassured me am not the only one suffering from disaibilty made me very relaxed an listened to me which has happened after a while because i dnt openly speak to much but bless her she wa the best really appericiate it thank u
Useful assessment. attentive and respectful assessor. attempted to put themselves in my shoes and provided me with the best support and strategies.
the examiner made me feel comfortable and safe, I did not feel very anxious and offered me some software that I could defiantly use and some a little less helpful. He was polite and always asked if anything was bothering me or if anything was unsuitable. The biggest issue was the organised appointment as I was only given an address and the appointment was in regus ltd not broardbent and co so I got lost and had to ring the company. This is the only real issue I had
My assessor was really helpful and friendly. I felt that all communications from Brodbent & Co were really clear and helpful too.
The assessment call itself was very relaxed and I felt that the caller was trying to understand my condition and how best to suggest support.

Svar från Broadbent & Co
I have delay for receiving dsa which it was annoying but this company has helped me and sorted for quickly which it was a great success.

Svar från Broadbent & Co
The where very professional, doing well to see I get my invite going

Svar från Broadbent & Co
The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great experience. The assessor knew so much about my illness they were telling me things about myself i recognised but didnt know were part of my illness. It was so relaxed and she set me at such ease it was a pleasure. I cant thank them enough for making the experience stress free

Svar från Broadbent & Co
Lovely lady who carried out my assessment. Worked at my pace. It wasn't daunting as I thought it would be.

Svar från Broadbent & Co
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.