Logotyp för BritishGram
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BritishGram Omdömen 796

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TrustScore 4 av 5

4,2

Snabbköp
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very dodgy firm. I bought one of their products for our charity raffles. A day later received an email stating I had cancelled the product! "Your order has been canceled Order #22569 was canceled... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchasing from this site has been my goto for milk products for my baby who just had so much reflux and discomfort from aptamil milk sold in Singapore. The UK milk tubs are palm oil free and much mor... Se mer

Betygsatt 5 av 5 stjärnor

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... Se mer

Betygsatt 5 av 5 stjärnor

As usual, BritishGram delivered on time. On this occasion they were next day. I did pay for delivery but expected it 3 - 4 days so they were excellent with their delivery time.

Företagsinformation

  1. Snabbköp

Skrivet av företaget

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.

Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

796 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Paid £20 for 24 cans of drink when they…

Paid £20 for 24 cans of drink when they eventually arrived they were priced up £6 😤

30 april 2023
Logotyp för BritishGram

Svar från BritishGram

Dear Darrell,

Thank you for your feedback on our prices. However, we regret to inform you that the packaging and express shipping charges exceed £10, and VAT adds up to nearly £4.

We sincerely appreciate the time and effort you put into providing us with your feedback. Your input is highly valued and taken seriously. If you have any more questions or comments, please feel free to reach out to us via email, providing your order number. We are always here to assist you in any way possible and eagerly await your further correspondence.

Thank you again for your support.

Best regards

Betygsatt 1 av 5 stjärnor

DO NOT USE for spain delivery

I think your customers in Spain need to know how much extra they will pay on import and handling charges, i ordered £170 of items and had to pay an extra €70 in charges, i think you should make it very clear on your site how much extra charges will be imposed, i know not by your company but people need to make an informed choice, there is no info on website that import duties will apply, only got that information after order was placed, having to fill out all customs forms to receive package and pay import duty and processing fee, they obviously know the process or am i the first they have sent to here? in the long run would have been cheaper to buy over here, and less hastle, will not be using again. trying to talk to them via website chat and still no answer after 30 mins? whats the point if no people are there to talk to!!

10 maj 2023
Omdöme utan inbjudan
Logotyp för BritishGram

Svar från BritishGram

Dear Jon,

We appreciate your valuable feedback regarding our services. When ordering products from our website, BritishGram.com, for delivery outside the UK, it is important to note that they may be subject to import duties and taxes specific to your country. It is your responsibility to contact your local customs office for customs clearance. Any customs clearance charges applicable in your country must be covered by you. Please understand that we have no control over these charges, and it is impossible for us to predict their nature or amount. We want to make it clear that you are responsible for the payment of any import duties and taxes imposed by your country.

In the event that you refuse to pay the duties and taxes or decide to return the parcels, please be aware that you will be held liable for the full cost of shipping, including returns. It is important to note that customs operations are conducted independently by separate and sovereign entities. Neither BritishGram nor our partners have any control over customs procedures, and we are unable to provide specific timelines or influence the process once a consignment is with customs.

For more detailed information on shipping and delivery, please visit our webpage at https://www.britishgram.com/pages/shipping-delivery. Additionally, you can find our terms of service at https://www.britishgram.com/pages/term-of-services.

Once again, we genuinely appreciate your time and effort in providing us with your feedback. We value your input and take it seriously. If you have any further questions or comments, please do not hesitate to contact us by email, providing your order number. We are always eager to hear from you and assist you in any way we can.

Thank you once again for your support.

Betygsatt 1 av 5 stjärnor

I paid for 2-3 express delivery package…

I paid for 2-3 express delivery package still didn’t arrive. Theres no change in a tracking number looks like parcel didn’t even left the shop. Big disappointment this time

27 mars 2023
Logotyp för BritishGram

Svar från BritishGram

We appreciate your review and would like to inform you that your parcel has been delivered to W STARK on Wednesday, March 29th, 2023 at 12:05, as per the tracking number. If you have not received the shipment yet, kindly reach out to our customer service team immediately with your order number. We sincerely apologize for any inconvenience caused and thank you for your understanding in this matter.

Betygsatt 5 av 5 stjärnor

Great service.

Delivered to Pennsylvania USA in no time at all. In great condition as always. I have ordered quite a lot from British Gram and I have only ever had one issue that was my fault but they sorted it for me no problem. So professional and efficient.

23 februari 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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