Excellent fast service from britbricks and my Lego minifigures were perfect and exactly as seen and ordered. And I enjoyed your extra kind gift thank you! I love the Lego figures and I am very happy... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really pleased with my little Lego firefighter figure. Very efficient service kept me up to date with regular emails. I would definitely recommend this small business.
Found the perfect gift and as I needed it the next day paid for tracked 24 hr postage. Great communication telling me it had been dispatched within a few hours and arrived next morning as promised. Gi... Se mer
This little build is Christmas present for our central heating engineer. It's perfect. Fast delivery well packaged totally as described.Great communication. Check these guys out. I'm positive you find... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to our store, we are a family run, independent, online LEGO® toy shop based in the United Kingdom specialising in unique LEGO® gifts, rare and retired sets and minifigures, custom models, cake toppers, rare parts and all manner of unique LEGO® items. We have gift ideas for all occasions, birthdays, Christmas, graduation, special days like Mother's and Father's day or gifts for people with hobbies and many occupations. We only sell products made from genuine LEGO® bricks, designed by us and made using only genuine, brand new LEGO® parts in all areas and accessories of our custom models and minifigures. Thank you for your visit and please, have a look around, we hope that you find something you love.
Kontaktuppgifter
Herringthorpe Avenue, Rotherham S65 3AA, S65 3AA, Rotherham, Storbritannien
- alan@britbricks.com
- britbricks.com
4,9
Utmärkt
294 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från britbricks
Hi Liz, Thank you for your kind review, we are glad you are happy with your LEGO gardener cake topper minifigure set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Stephanie, Thank you for your kind review, we are glad you are happy with your LEGO carpenter cake topper minifigure set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Sandra, Thank you for your kind review, we are glad you are happy with your LEGO lumberjack minifigure set and that all went well. Kind regards, Karen
Poor customer service
Figure posted out quickly. Went downhill from there. Disappointed with lack of response to two emails sent regarding issue I had. Purchase was not what advert led me to believe. Eventually got some action from them when I posted back item. Refund! Poor customer service.
2 april 2025
Svar från britbricks
Hi Jane,
I never received any emails from you, which email address did you use?
When I received the package back I promptly refunded you but it was the first I have heard of it.
I have checked my spam / junk folder and I cannot find anything.
On inspecting the item, there was nothing missing and it was exactly as advertised.
Do you have a copy of the emails so that I can check where it went wrong? I always reply quickly to queries when I receive them.
I have also messaged you directly.
Kind regards, Alan
It arrived very quickly and was exactly…
It arrived very quickly and was exactly what I wanted! Thank you
10 april 2025
Svar från britbricks
Hi Carmela, Thank you for your kind review, we are glad you are happy with your LEGO Dad and baby minifigure set and that all went well. Kind regards, Karen
Britbricks are first class for Lego!
Britbricks provided a first class service. My Lego order was dispatched so quickly and arrived safely. Communication was excellent and I was kept up to speed with the order status and expected delivery day. Thanks so much!
11 april 2025
Svar från britbricks
Hi Karen, Thank you for your kind review, we are glad you are happy with your LEGO paddle boarder and graffiti artist minifigure sets and that all went well. Kind regards, Karen
Svar från britbricks
Hi Michael, Thank you for your kind review, we are glad you are happy with your LEGO photographer minifigure set and that all went well. Kind regards, Alan
Good communication...speedy delivery…
Good communication...speedy delivery for 2nd class
10 april 2025
Svar från britbricks
Hi Andrew, Thank you for your kind review, we are glad you are happy with your LEGO lumberjack minifigure set and that all went well. Kind regards, Alan
Ideal gift/ good service.
Responded quick to a question I had about the product. Delivered promptly and it’s a lovely little gift/keepsake. Highly recommend this small company.
3 april 2025
Svar från britbricks
Hi Elizabeth, Thank you for your kind review, we are glad you are happy with your LEGO male jogger minifigure set and that all went well. Kind regards, Karen
Lovely little gardener set for the top of a cake
I ordered the gardener set for my husband's birthday cake and it worked really well. The order came quickly and in good condition.
24 mars 2025
Svar från britbricks
Hi Joanne, Thank you for your kind review, we are glad you are happy with your LEGO gardener cake topper set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Jane, Thank you for your kind review, we are glad you are happy with your LEGO sewing machinist minifigure set and that all went well. Kind regards, Alan
Great service
First time of ordering and it was so easy, quick delivery and the item was very well packed. Website is easy to use and there is a lot of choice. Will definitely use again.
1 april 2025
Svar från britbricks
Hi Deborah, Thank you for your kind review, we are glad you are happy with your LEGO kayaker minifigure set and that all went well. Kind regards, Karen
Right product delivered quickly
1 april 2025
Svar från britbricks
Hi Jane, Thank you for your kind review, we are glad you are happy with your LEGO mechanic minifigure set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Julie, Thank you for your kind review, we are glad you are happy with your LEGO Dad and baby minifigure set and that all went well. Kind regards, Alan
Perfect!
Bought this as a gift, very well received. Quick delivery, and very happy with purchase
26 mars 2025
Svar från britbricks
Hi Chrissie, Thank you for your kind review, we are glad you are happy with your LEGO barista minifigure set and that all went well. Kind regards, Alan
Fun items for fans of lego
Items were as described and thoroughly enjoyed by the recipients.
Speedy delivery in a great container.
24 mars 2025
Svar från britbricks
Hi Frances, Thank you for your kind review, we are glad you are happy with your LEGO sewing machinist and motorcyclist minifigure sets and that all went well. Kind regards, Karen
Beware
Beware , the Lego is very tiny and not really worth the £17 price charged , very disappointed
7 mars 2025
Svar från britbricks
Hi Jo, thank you for your review of the Lego carpenter minifigure and I am very sorry that you are disappointed with it,
Lego is the size that it is and it is assumed that the buyer has encountered Lego before, the vast majority of our customers are happy with what they receive,
During our recent email conversation, you never complained about the size only that you thought that it was missing a helmet piece and asked for me to send it because you were giving it to your Nephew on Sunday which suggested to me that you were happy with it otherwise you wouldn't be gifting it.
I pointed out to you that you had ordered the carpenter without the helmet piece as we have two versions on our website.
I heard nothing more from you until you left this review.
I am always happy to accept a return for a full refund for absolutely any reason, please message me if that is something you would like to do.
Kind regards, Alan
Happy Hiker
Just found the perfect gift for my adult son who was heading to scotland to climb a munro. His Hiker figurine arrived really quickly and in good condition. Felt like received personal service - made it special. Thank you
11 mars 2025
Svar från britbricks
Hi Jackie, Thank you for your kind review, we are glad you are happy with your LEGO hiker minifigure set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Mary, Thank you for your kind review, we are glad you are happy with your LEGO photographer minifigure set and that all went well. Kind regards, Karen
Svar från britbricks
Hi Lucy, Thank you for your kind review, we are glad you are happy with your LEGO security guard and sushi table minifigure sets and that all went well. Kind regards, Karen
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.