Britannia Rose Omdömen 

2 570
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Two great experiences with this company. A simple to negotiate website especially for us not so young. A super range of fabrics to choose from and superbly made curtains and blinds which arrive prom... Se mer

Betygsatt 5 av 5 stjärnor

Britannia Rose had a great variety of fabrics from a wide selection of design names. It was easy to check size, style and linings required for curtains we wished to have custom made and get a price qu... Se mer

Betygsatt 5 av 5 stjärnor

Cushions are exactly what I wanted, beautifully made with perfect pattern match. A query was quickly sorted and goods arrived quickly and well packaged. I would go back to Britannia Rose when I next n... Se mer

Betygsatt 5 av 5 stjärnor

Such a great company to deal with. We first used Britannia Rose during lockdown when we ordered a gorgeous pair of full length curtains, which we still love now. We then had some curtains made for our... Se mer

Företagsinformation

  1. Gardintillverkare och -leverantör
  2. Dekoration- och inredningsbutik
  3. Gardinaffär
  4. Inredningsarkitekt

Skrivet av företaget

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(2 570)

183 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Received my sample request

Received my sample request. gave a good review but within an hour I’ve been sent email after email requesting reviews!!!! Leave me alone

13 januari 2026
Omdöme utan inbjudan
Logotyp för Britannia Rose

Svar från Britannia Rose

Thank you for letting us know, and I’m really sorry about this. The review request emails are automated, and clearly they were sent too frequently in your case. That’s not the experience we want anyone to have. I’ve flagged this so no further review emails are sent to you. Thank you for ordering a sample from us, and again, apologies for the inconvenience.

Betygsatt 5 av 5 stjärnor

Excellent!

Excellent quick delivery and well packaged.
Would definitely buy from BR again.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Some frustration but now resolved.

Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

29 december 2025
Omdöme utan inbjudan
Logotyp för Britannia Rose

Svar från Britannia Rose

Hi Sarah,

Thank you for your review and I’m sorry for the frustration this caused.

I can confirm that your refund has been issued. The delay was due to the Christmas and New Year holiday period, when both our office and banking processes were operating more slowly than usual.

Our office has been closed over the holidays and will reopen on the 5th of January, which is why you did not receive a response to calls or emails during this time. We appreciate this is not ideal and apologise for the lack of communication while we were closed.

If you have any further questions once we reopen, please do get back in touch and we will be happy to help.

Kind regards,
Britannia Rose Team

Betygsatt 5 av 5 stjärnor

Very pleased

The whole process was quick and easy and the product was well made, well packages and arrived quickly.

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great selection and reliability

Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.

21 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cushion cover

I ordered a cushion to match my Roman blinds. Very pleased, will be ordering another.

21 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too

5 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gorgeous Fabrics and a Lovely Company.

I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.

5 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Overall great experience

Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience

25 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

16 november 2025
Omdöme utan inbjudan
Logotyp för Britannia Rose

Svar från Britannia Rose

Hi Julie,

Thank you for your feedback and we are very sorry for the experience you had. You should have been informed straight away that the second fabric had been discontinued, and you should not have had to chase for an update or discover the issue yourself. We understand how frustrating that must have been, especially with your plans for Christmas.

We have checked your order and can confirm the refund for the unavailable sample has been processed.

If you would like to choose an alternative fabric, we will be happy to send you a replacement sample free of charge, with priority handling so there are no further delays.

We appreciate you taking the time to share what went wrong, and we are reviewing our internal checks to make sure discontinued items are flagged and communicated more clearly in future.

Kind regards,
Britannia Rose Customer Care

Betygsatt 5 av 5 stjärnor

Ease of ordering

Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.

17 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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