I had urgent need of some face masks when my husband caught covid. I paid extra for the 48 hour delivery and the masks arrived a month later.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Se mer
Företaget har svarat
Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Se mer
Företaget har svarat
Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe
Kontaktuppgifter
Unit 2B Barton Hill Trading Estate, BS5 9RD, BRISTOL, Storbritannien
- 0117 239 6268
- sales@bristolmask.uk
- bristolmask.uk
3,1
Medel
370 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bristol Mask
Hi Gloria,
Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hi JD,
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Easy-fit masks
The masks are well-made, fit well and are easy to use. One package was not sealed, but they are replacing it with no quibble.
6 februari 2023
Svar från Bristol Mask
Hi London,
We thank you for giving us a chance to make things right.
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
delivered what they say
delivered what they say, very promp & a good product & price, kind regards roger
2 februari 2023
Svar från Bristol Mask
Hello Roger,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Good quality
9 februari 2023
Svar från Bristol Mask
Hi Mila,
Thanks for the good review!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hello Joy,
We continuously strive to serve you better.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
The delivery was fast & prompt !!!
The delivery was fast & prompt !!!
Thanks once again for excellent service !!!
10 januari 2023
Svar från Bristol Mask
Hi Paul,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hi Andrew,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hi Susan,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Glad to order British made
Glad to order British made.
Too much packaging. A very large box full of brown paper for one small box of masks.
5 januari 2023
Svar från Bristol Mask
Hello London Lady,
Thanks for the good review!
Thank you for choosing Bristol Mask. We look forward to doing business with you again!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hi CA,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Nothing special.
24 november 2022
Svar från Bristol Mask
Hello Steven,
Thank you for your review.
Bristol Mask
Customer Support
Recommended
Excellent communication. Quality comfortable masks. British made. Highly recommended.
26 november 2022
Svar från Bristol Mask
Hi H. Owen,
Thank you for the 5-star review and for supporting our business.
Bristol Mask
Customer Support
Were satisfied masks and deliver
Was satisfied with masks and delivery, and will buy again. Thank you, Merry Christmas all.
16 december 2022
Svar från Bristol Mask
Hi Gloria,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Excellent quality masks
Excellent quality masks. Really comfortable and well made, and most importantly, have a high filtration percentage. They fit well to the face, so you can be confident they are protecting you and others. I particulary like the masks designed for glasses wearers, as they prevent your glasses steaming up. Good choice of colours too. Good value for money and a quality service.
28 november 2022
Svar från Bristol Mask
Hello K W,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Packed in the wrong box
Packed in the wrong box. Order was for 4 ply; came in 3 ply box. No apology.
Not carefully stacked in box so masks bent and creased.
1 december 2022
Svar från Bristol Mask
Hell Barbara,
We apologize for the inconvenience. This is not the kind of experience we wanted you to have.
We understand your concern regarding the four-layer masks. Can you please check the box where you can find the lot number and send me a photo of it? That is where it says the correct type of mask is placed in the box. We will also forward this to our Quality team. We truly appreciate your feedback and it helps us to become better.
Bristol Mask
Customer Support
customer service is awful
customer service is awful, only available once via email weekday in the morning and not even pay attention to what i wrote. took more than a week to arrive, bought 10 but they sent 1 only and is a wrong item, ask for a refund but they ignore my request and insist to sent it out even i said i wont be available at the address, now dont know where the parcel is and i havnt got my money back. so i paid nearly hundred quid for just a box of mask i didnt even order, AWFUL!!!!!!!
10 december 2022
Omdöme utan inbjudan
Svar från Bristol Mask
Hello Abbie,
We are truly sorry for the inconvenience this caused.
Our customer service team only supports a few hours a day, and we have been overwhelmed by the orders we have received during the Black Friday sale.
Rest assured that your refund for the missing face masks has been processed.
Bristol Mask
Customer Support
Great service good quality and best of…
Great service good quality and best of all made in the UK.
25 november 2022
Svar från Bristol Mask
Hi Mrs. Gregory,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Great product made in the UK fast…
Great product made in the UK fast delivery. Thank you!
1 december 2022
Svar från Bristol Mask
Hello Happy Shopper,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Svar från Bristol Mask
Hi Wendy,
Thank you for leaving a 5-Stars review. We continuously strive to serve you better.
We are glad that we met your needs.
Looking forward to serving you in the future!
Bristol Mask
Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.