Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I had urgent need of some face masks when my husband caught covid. I paid extra for the 48 hour delivery and the masks arrived a month later.

Betygsatt 5 av 5 stjärnor

Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Se mer

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Betygsatt 1 av 5 stjärnor

Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Se mer

Företaget har svarat

Företagsinformation

  1. Tillverkare av medicinsk utrustning

Skrivet av företaget

Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

370 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(370)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

I have ordered from this Company…order not received

I have ordered from this Company several times before and received very good service. However I placed an order on 31st December which I have still not received despite e-mailing twice

30 januari 2024
Omdöme utan inbjudan
Logotyp för Bristol Mask

Svar från Bristol Mask

We apologize for the inconvenience as we are facing fulfillment challenges.

Betygsatt 5 av 5 stjärnor

Good product & service

Good product and service. Well packaged and delivered on time. Returning customer.

12 december 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi A Smith,

Thank you for the great review! We are so happy to hear from you. We'd love to continue providing great products to awesome customers like you! Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

I love these masks

I love these masks! They are the most comfortable I have found and the material is very comfortable to breathe through.
Thank you :)

10 december 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Nuno,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Good product

Good quality masks.

22 november 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Steve,

Thank you for the 5-star review!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Great service.

Very quick delivery time even though the order was placed on a Sunday. Reasonable price for a quality product. Have placed previous orders and always received great service. Thanks.

3 december 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hello LR,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Came recommended

Straight forward from beginning to end. Came highly recommended , great price very quick delivery & I wouldn't hesitate in using again . Highly recommended.

15 november 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Anthony,

Thank you so much for your positive review!

We appreciate you taking the time to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Margaret,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Customer service was great

Customer service was great, really fast dispatch with tracking. Mistake was made with my order and only one box was sent out but the problem was resolved in 2 days and the remaining of my order arrived 24hrs later.
Masks are superior to other on the market, they are the only masks I am not allergic to. Will always use them. (work in dentistry so happy to find something that works with my skin)

23 oktober 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Charlotte,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

We are glad that we met your needs. And we truly appreciate your understanding regarding the gap on your order.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Always and only have masks from…

Always and only have masks from Bristolmasks. English made and reasonably priced.

13 oktober 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Eileen,

Thank you so much for your positive review.

We really appreciate you taking the time out to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristok Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Great fitting masks

Easy to order
Timely arrived
Great product that fit well

13 oktober 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Linda,

Thank you so much for your positive review!

We really appreciate you taking the time out to share your experience with us.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Betygsatt 1 av 5 stjärnor

Very long wait to receive masks

Very long wait to receive masks - many weeks.

13 oktober 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hello Colin,

We are genuinely sorry for the inconvenience. We had to wait for fresh supplies of masks.

Bristol Mask
Customer Support

Betygsatt 3 av 5 stjärnor

The masks are great but took ages to…

The masks are great but took ages to come, especially as I live in Bristol, less than 3 miles away from where the masks come from.

13 oktober 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Katherine,

Thank you for your review.

We are genuinely sorry for the inconvenience. We had to wait for fresh supplies of masks.

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Great masks

Love these masks: no plastic included & the ear loops are soft microfibre.

22 september 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Denise,

Thank you for leaving a 5-star review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

Good masks

Fast and efficient delivery.

Reordered from Bristol because they supply great quality masks

1 september 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hello JCW,

Thank you for the 5 star review.

Bristol Mask
Customer Support

Betygsatt 4 av 5 stjärnor

Good product and fast

Good product and fast delivery. Slightly disappointed that for a few masks in each box: the fastening ear loop became detached

10 september 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Dear Hugh,

Thank you for sharing your review.

We appreciate and value your feedback here at Bristol Mask. It helps us to improve.

Thank you for shopping and we look forward to doing business with you again.

Bristol Mask
Customer Support

Betygsatt 5 av 5 stjärnor

You are a brilliant company and I like…

You are a brilliant company and I like dealing with you.

22 augusti 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Dorothy,

Thank you so much for your positive review.

We really appreciate you taking the time out to share your experience with us.

We look forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Betygsatt 5 av 5 stjärnor

Ordered specific blue masks which…

Ordered specific blue masks which arrived very quickly. Same quality we know and love.

5 september 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hi Trisha,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Betygsatt 1 av 5 stjärnor

Not a good product

nose piece on mask does not secure it. mask keeps dropping down would not buy again. also royal mail delivery not great no information apart from my parcel had arrived with them. will have to try elsewhere in future. Thank you for your reply I did not mention ear loops it is the piece across the nose that is the problem

30 juli 2023
Logotyp för Bristol Mask

Svar från Bristol Mask

Hello Covo,

Thank you for your feedback, it is valuable to us and is how we improve. We are sorry that the earloops from the order you received were easily broken.

Can you provide us with the lot number at the back of the box and a photo if you can so we can investigate to send you a replacement.

Please send your response to customerservice@bristolmask.uk

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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