Excellent service, they set the rules for pick up quite clearly, when I got there they were very professional.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After leaving an honest review I got this text message from the company!: Thanks for your free bad review for no reason We refunded your money as items not in stock , customers like you shoul... Se mer
I ordered cement fibre sheets and requested delivery in 2 days. There was no communication whatsoever but my order was delivered just on time, no issues at all. Price wise it was cheaper than other pl... Se mer
Simple and responsive coms ... although address details for pick up not easily referenced...?
Företagsinformation
Skrivet av företaget
Supplying the best quality building materials at the best prices to tradespeople, commercial businesses and do-it-yourself (DIY) enthusiasts saving precious time and money. Rapid quoting and delivery from an experienced, knowledgeable local team with next day delivery across Brisbane.
Kontaktuppgifter
Australien
- brisbanebuildingmaterials.com.au
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Simple and responsive coms ..
Simple and responsive coms ... although address details for pick up not easily referenced...?
Excellent service
Excellent service, they set the rules for pick up quite clearly, when I got there they were very professional.
They provided the materials we needed
They provided the materials we needed, when we needed.
Great job, well be using them as one of our top preferred suppliers.
I purchsed building materials on the…
I purchsed building materials on the 9th Oct, they replied a day later ststing they didnt have them. I asked for a refund after requesting 2 times as per my emails. I escalated to Paypal and they still have not issued a refund as of 21/10/25
Foilboard 50
Extremely to use the online ordering. Best price online anywhere and fast collection time.
After leaving an honest review I got…
After leaving an honest review I got this text message from the company!:
Thanks for your free bad review for no reason
We refunded your money as items not in stock , customers like you should be restricted from online shopping
Hope you could not order else where
Great response time and ease of pick up
Very efficient
Very efficient tho I didn’t get the email to pick up after the first time it was ment to be sent but other than that a very pleasant experience.
great service with superfast delivery
Souns and simple
The simplicity of the experience stood out for me..I just ordered my materials and picked them up with very little fuss. Thank you to everyone.
Cheap products for a reason
Cheap products for a reason, dont buy the powder coated bath accessories, they're rubbish. Contacted them, asked to email, emailed them, rang them, said they didnt get the email. Rang again, lady on the phone said too busy, other phones were ringing, basically hung up on me. Wont go there again. Spent 4 to 5K there ,reno. Plenty of suppliers in that area and their prices are similar really.

Svar från Brisbanebuildingmaterials
Would recommend despite a delivery hiccup
Product was correct, but we had a couple of hiccups with delivery. The company fixed it so would use them again.
I stuffed up my order
I stuffed up my order, and they called me to resolve it. The service was friendly and invaluable. Happy chappy.
A heads up for other online shoppers.
A heads up for other online shoppers.
I ordered 2 packs of Foilboard online and selected the delivery option to my home address. The website calculated the delivery fee and completed the transaction from my PayPal account.
I received and order confirmation with the delivery address clearly stated on the bottom. After 2 days I contacted them to confirm a delivery date. They replied with a date, I contacted them again a day after as nothing was delivered. They advised a new date.
The morning of the new date I received an email saying they do not deliver to my address as it is outside their delivery range. I replied pointing out that they quoted and charged me for delivery to my address.
At this point the salespersons tone changed and he very abruptly told me that I was mistaken if I thought they would deliver to my address for the quoted price. I then said fine refund me my money, however he refused and said the packs are at the transport companies’ depot and I will have to pick it up. He did not reply to any further emails but the delivery fee was refunded.
I had to drive almost 5 hours return to pick up the packs from the depot.

Svar från Brisbanebuildingmaterials
Delivered at a good time and helpful…
Delivered at a good time and helpful with tht delivery
Also appreciated the availbility of this product
Last order bad, next order worse
Last time the order was not processed gir a week. This time my order was cancelled with no notification of it, which I found out Monday only by calling to check given how bad you were last time. So I ordered again on Monday at a higher price as you advertised a price but did not honour it. Come Wednesday, no response yet again for pick up, so have to contact again to try get my already delayed order filled. I was hoping to pick up tomorrow morning, but I guess that's not happening as the order was not processed in time again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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