Bright Heart Education Omdömen 

132
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have worked with Bright Heart for a number of years after we took a pupil on roll who was already working with one of their tutors. Since then we have used them to provide quality tuition for ou... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

When I first spoke with Bright Heart they took time to listen to my daughter’s needs. She has autism and had been out of all education for many months. They took the time to find us Colleen who has ye... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I found Bright Heart incredibly easy to work with. They went out of their way to be helpful. They gave us a choice of tutors, and the one we chose to work with really took on board some of the obstacl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My daughter was struggling with her English A level and it was suggested to me that I look at Bright Heart when I was looking for a new tutor. We had been let down by a previous company so I was slig... Se mer

Företaget har svarat

Företagsinformation

  1. Läroanstalt
  2. Karriär- och studievägledning
  3. Privatlärartjänst
  4. Privatlärare

Om Bright Heart Education

Skrivet av företaget

Bright Heart is an award-winning SEN-focused tutoring agency based in London.

We transform lives through trusted, nurturing special needs tuition

We won the Tuition Business of the Year award in the 2022 National Tutoring Awards (runners-up in 2023, 2024 & 2025). We were also runners-up in the categories Alternative Provision Provider in 2025 and Best Tuition Delivery to Private Clients in 2023. We were also a finalist in the EducationInvestor Awards for SEN Supporter of the Year in 2025.

Bright Heart helps students with learning challenges or SEMH needs, those lacking confidence or motivation, and those who have fallen behind in school. It also provides home-schooling tuition overseen by UK-qualified teachers. Our nurturing approach boosts learning and confidence.

Our experienced team is passionate about helping children and young people achieve their potential. Our education consultants (experienced UK-qualified teachers) take the time to fully understand students’ unique learning needs, ensure that we provide well-matched tutors, and oversee tutoring.

Students receive individual learning plans (ILPs) that cater not only to their academic requirements but also to their SEMH needs. ILPs serve as a roadmap, guiding tutors to deliver tailored tuition that keeps students’ learning on track.

Tutors are carefully screened, personally interviewed by a director, background checked (including Enhanced DBS with children’s barred list check), and met in person. Tutors receive training and guidance on tutoring and safeguarding practices and adhere to our tutoring standards, Safeguarding and Child Protection Policy, and Online Tutoring Policy.

Our tutors have the patience, understanding and necessary experience to ensure that sensitive learning situations are handled with care. Tutors embody Bright Heart’s student-centred approach, taking the time to listen and connect to students, enhancing trust, self-esteem, and self-belief before building on academic abilities.

We cover from Reception to A-level and offer adult support. While we focus on English, maths and science, we cover most subjects. We offer supplementary tuition and interim education, covering the entire curriculum. In addition, we provide help with lifelong skills like study techniques and transition into adulthood.

Bright Heart offers in-person tutoring in London and parts of Surrey and Kent, and online tutoring nationwide and internationally. We work with private clients, local authorities, and schools (we were an accredited National Tutoring Programme (NTP) Tuition Partner).


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(132)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bright Heart Education - 'Winner of Hearts'

Bright Heart Education have been so supportive and wonderfully brilliant throughout my journey with them! I am most delighted to share that every effort made, is acknowledged by all staff and the appreciation is wonderous! This truly has been the best experience ever! Bright Heart Education are such a dedicated organisation with real people, who care for both the Staff and the Tutees! It is such as honour to be working alongside such wonderful people! Where real experience with true meaning, always has brilliant outcomes for all! Thank you to all the Bright Heart Team! Sabrina

26 juni 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Sabrina, thank you so much for taking the time to leave us a review. Thank you so much for your excellent tutoring and your fantastic feedback! We are really pleased that you are so happy being a tutor with Bright Heart.

Betygsatt 5 av 5 stjärnor

Trustworthy and reliable

Bright Heart helped me to find the right tutor for my son. They did background check and ensured our requirements were matched with the right candidate. Though it took some time in the process of screening, it was worth waiting for a reliable tutor.

22 april 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Thank you so much for leaving us a review. We are really pleased that you are happy with our service and your tutor, and appreciate your patience.

Betygsatt 4 av 5 stjärnor

Maths tutor

Khalid Ahmad, maths tutor, could really engage my son, who always has struggled with maths. Thank you!

3 juni 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Susana, many thanks for leaving us a review. We are delighted that Khalid has been a good match for your son.

Betygsatt 5 av 5 stjärnor

Reliable and supportive tutor

Reliable and supportive tutor, always with the child's interest at heart

12 juni 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Andre, many thanks for leaving us a review and for your positive feedback.

Betygsatt 5 av 5 stjärnor

Thank you Jessamie

We can't thank Jessamie enough (and our school for finding her). My daughter (dyslexic, adhd, etc) was struggling with attendance at the start of year 11, and we honestly didn't know if she would even make it to the exams. Bringing Jessamie on board was a stroke of genius on the part of our school. Her one to one tuition lifted my daughter's confidence and kept her on track. The fact that she attended all of her English GCSE exams is remarkable. Jessamie clearly has empathy with her students and by being so relatable she has kept my daughter engaged over the months. This is no mean feat! Huge thanks to Jessamie. We are very grateful.

1 juni 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Many thanks for taking the time to leave us a review. We are delighted that Jessamie was able to help your daughter with her confidence and engagement.

Betygsatt 5 av 5 stjärnor

Jessamie for President

Today was our last session with Jessamie and although we have only worked with her for a short time, it has just been an extremely positive experience.
My son is Autistic and generally struggles to build rapport easily with new people but Jessamie has the magic touch because from the very first meeting, her ability to empathically connect with him was amazing.
She came in at a late stage to try to get my son back on track to pass his GCSE English, after we had been let down by our previous BH tutor, who quite frankly wasn't fit for purpose.
Her teaching style and strategies allowed my son to quickly grasp concepts, that previously had huge gaps; whilst balancing working at his pace but gently pushing him when needed.
Jessamie restored my faith in Bright Heart Education in terms of her professionalism and depth of knowledge of her subject.
She was able jump straight into the deep end, literally igniting my son's interest and self-belief which had been completely diminished by his school and the previous tutor.
I really can't praise her highly enough but what I will say is that children need passionate and dynamic educators who are also empathic, compassionate, driven and who genuinely love the subject that they're teaching. Jessamie has all of these qualities are bags more.
She is a complete breath of fresh air, an ambassador for your organisation and I'd say to every parent, Jessamie comes HIGHLY recommended for English GCSE, A level and beyond.

5 juni 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Elizabeth, thank you so much for taking the time to leave such a comprehensive review. We are delighted that Jessamie has had such a positive impact on your son. We are really sorry that your son's previous tutor let him down. We would like to thank you for taking the time to fill in our parent survey and discuss your concerns with Ryan, as feedback - both positive and negative - helps us to improve and deliver the excellent service we strive for. We are also very thankful that you allowed us the opportunity to restore your faith in us by providing your son with a new tutor.

Betygsatt 5 av 5 stjärnor

No more homework tears

Amelia our tutor and Bright Heart have helped us reduce stress and create positive experiences around homework, which is an amazing accomplishment. Our specific challenges are being addressed in a calm, understanding and encouraging manner which facilitates the learning process in ways I’m not personally equipped to manage on my own (as a concerned and emotionally involved parent). Thank you everyone at Bright Heart, especially our lovely tutor.

13 maj 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased to have been able to help and are delighted that Amelia has been such a good match.

Betygsatt 5 av 5 stjärnor

Bright Heart will always go the extra mile to get the best out of their students.

We have used the services of Bright Heart for the last 6 years. Firstly, with my Son, Harvey for his GCSE's and then his A Levels. All of the staff that Bright Heart have put in place for us, have always been outstanidng, in their patience and understanding of the what was required to help our Son through both sets of exams. I cannot thank Bright Heart enough, as they were there when we really needed extra help and support. Our son did extremely well in his GCSE's and A Levels. We have also recommended Bright Heart to friends and they are of the same opinion as us. Over the past couple of years, I have been studying for a GCSE in maths (long story....) and also, I have been studying for a MA in Art History. As an adult who required extra learning and guidance with these two subjects, I have been impressed with the understanding of the two tutors that have worked with me. My lessons were always geared to help and encourage me to try my best and to push me that little be more when needed.

I would happily recommended Bright Heart to anyone to who interested in taking on their services.

4 maj 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Tim, thank you so much for taking the time to leave a review. It has been our pleasure to work with your family over the last 6 years.

Betygsatt 5 av 5 stjärnor

I can t thank enough the amazing tutors…

I can t thank enough the amazing tutors from Bright heart ,they help my son academically but in such a friendly way that we feel they are family.
My son gain confidence and trust in himself along with improving his grades.
I strongly recommend them .

2 maj 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Mariana, thank you so much for taking the time to leave us a review. It has been our absolute pleasure to help your son, and we are thrilled with his progress!

Betygsatt 5 av 5 stjärnor

bright heart excellent tutors

really excellent tutor who engaged with my teen ahead of gcses in a way that made them feel supported and built their confidence up. Thank you Bright heart!

29 april 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Thank you so much for taking the time to leave us a review. We are really pleased that your teen's tutor had a positive impact ahead of the GCSEs.

Betygsatt 2 av 5 stjärnor

Failed my child…

I worked hard to ensure that my son had a good EOTAS package put in place but sadly this organisation has let my son down enormously by providing an inadequate tutor and booking exams that clashed.

The worst thing is that this organisation are not taking any responsibility for their mismanagement.

Bright Hearts prepared my son for exams that could not be taken together because the GCSE dates clashed. They also did not put home invigilators in place. They missed the deadline, even though they agreed with the local authority to make “exam arrangements” months before the deadline was due.

Bright Hearts are saying what has happened is “unfortunate” in their response and have not offered any proper accountability, apology or remedy even though I have evidence and other concerns about professional misconduct. I am still waiting for a response to my formal complaint made weeks ago.

I am an educational professional myself and I have successfully changed government policy. I understand integrity. This company lacks integrity.

The company will probably try and take this review down or deny the statements I have made but I have evidence. I am willing to take this review down if the company responds to my very real concerns appropriately. I am also willing to speak to anyone else who has concerns or wants further information because I don’t want this to happen again to another child. It’s too late for my child but I hope this helps someone.

Natalie Clare Hay
Professional educator
Leader of the Free School Meal Disability Inclusion Campaign

22 mars 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Natalie, thank you for taking the time to leave us a review. We strive to deliver an exceptional service and are truly sorry that you feel let down by us, and can understand some of your frustrations. Rather than responding to your detailed points at this stage (a number of which we disagree with), we will diligently work to respond to your complaint and hopefully then meet with you to discuss things constructively.

Betygsatt 5 av 5 stjärnor

An Amazing Agency to work for.

Bright Heart Education is a caring, professional and supportive agency to work for. Their approach encompasses so much more than just focusing on academic success. Pupils' social, emotional and mental health is paramount to them. As one of their tutors, I feel that their holistic approach to tuition enables me to provide support for pupils' academic achievement, as well as their well being.

Bright Heart respects me as a professional and is supportive and appreciative of the work I do. They are excellent at communicating and really care about their team, pupils and pupils' families.

23 april 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Juliette, many thanks for leaving us a review. Thank you so much for your excellent tutoring. We are really pleased that you are so happy being a tutor with Bright Heart.

Betygsatt 5 av 5 stjärnor

Bright Heart have provided a great service

Bright Heart have provided an exceptional A Level Psychology tutor for our son and he has benefited greatly from his experience. Bright Heart have always been easy to get hold of and a pleasure to speak with. No hesitation at all in recommending Bright Heart.

19 april 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Jim, many thanks for taking the time to leave us a review. We are delighted that your son's tutor has been such a good match, and really appreciate your feedback about our service.

Betygsatt 5 av 5 stjärnor

Always prepared, patient and punctual

I have used a couple of the Bright Heart tutors for a primary school aged child with ADHD. They are always patient and fully engage my child during the online lesson.

8 april 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Sandra, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Betygsatt 5 av 5 stjärnor

Very high quality tutoring

Very high quality tutoring; excellent at establishing rapport and engagement; kind, helpful and responsive. Good clear and helpful lesson feedback. Easy invoicing and payment system, and very good value for money.

7 mars 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Richard, many thanks for taking the time to leave us a review. We are delighted to read your positive feedback.

Betygsatt 5 av 5 stjärnor

We have been really pleased with Bright Heart

We have been really pleased with Bright Heart. The tutors are very well matched and are amazing with our son who has complex needs.
The communication with Bright Heart is great and they are always very helpful and friendly.

27 februari 2024
Omdöme utan inbjudan
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Emily, thank you so much for taking the time to leave us a review. We are delighted to read your positive feedback.

Betygsatt 5 av 5 stjärnor

Got a great maths tutor for my dyslexic…

Got a great maths tutor for my dyslexic son and it’s all going great, he actually likes his lessons!

1 januari 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Matthew, many thanks for your review. We are delighted to read your feedback about your son's tutor and that he is enjoying his lessons.

Betygsatt 5 av 5 stjärnor

Five star teachers!

Teachers are amazing!

27 februari 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear BR, many thanks for leaving us a review. We are delighted to read your feedback.

Betygsatt 5 av 5 stjärnor

Brightheart sources inspitring tutors.

The service provider Brightheart is very good at matching tutors to meet the needs of our students.

Wilma a particular tutor for one of our young people has been a positive influence and supported with progression using inspiring lessons to support engagement.

27 februari 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Sarah, thank you so much for taking the time to leave us a review. It has been our pleasure to support your students - we are really glad that Wilma has had such a positive impact.

Betygsatt 5 av 5 stjärnor

This company is dedicated to providing…

This company is dedicated to providing good quality, student centred tutoring for all of it's students, as well as a compassionate and listening ear to ensure provision is as individually tailored as possible.
They also look after their tutors very well and actively promote CPD for all. It is the most thoughtful and considerate of the agencies for which I have worked.

13 februari 2024
Logotyp för Bright Heart Education

Svar från Bright Heart Education

Dear Keith, many thanks for leaving us a review. Thank you so much for your excellent tutoring and for actively embracing CPD. We are really pleased that you are so happy being a tutor with Bright Heart.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer