Made multiple mistakes on my end when ordering stock for a customer, Sherry in the sales office managed to rectify all of my mistakes with ease, ensuring everything ordered was what was actually intended - in this day & age it is a pleasure to work with competent people who are actually willing to help, big credit to Sherry for her attitude!

Excellent products. We could not be happier with the aesthetic that the Blend 12 brick slips added to our fireplace.
The bricks, mortar, adhesive, primer and sealant arrive securely on a pallet.

The service I have received from Chris and Sherry recently and in the past is brilliant, they cannot do enough for you and nothing is too much.

The only reason I use the Brick Tile Company is because of these 2 people, we have a lot of sales reps come in here and none will get an order from me, i will only use you for brick slips.

Please give them the recognition they deserve.

Thanks

The website made it so easy to calculate what was needed for the full job.
The quality of the brick slips are superb.
The speed of delivery of the samples and the full order was prompt.
All round good company to deal with from their customer service to the quality of product.

Ordered from the company twice now. Deliveries worked around my availability and customer support were quick to respond to queries. The products look great and are easy to install, the site provides a lot of guidance for those of us who need it.

Highly recommend the company and products (I got blend 10), and I I would use again.

Fantastic service and product

Great website easy to order from 10/10 received confirmation of delivery today and in the timescale I was given.

We decided to have a log burner installed to replace our open fire and needed to re-model our fireplace. We hadn’t heard of brick slips prior to starting the job, but found The Brick Tile Company and their website was just full of useful installation information. Their telephone help was also fantastic and was probably the deciding factor in purchasing from them.
The range of slips is also very good and we decided to buy their ‘recycled’ range which look amazing.
Installation was pretty easy and they provided the correct adhesive and pointing mortar, making the whole job simple.
Excellent support and customer service and I would highly recommend them.

I would really recommend the Bricktile company, the brickslips are superb and have made our kitchen look fantastic

Great website and easy ordering
Bricks came on time and carefully packed !

easy process

The pre-sale customer service was great and this was only exceeded by the very smooth delivery process and quality of the products themselves.

Our installer was very impressed with the quality of the tiles having used other brand tiles previously. This was only a small project - 1 kitchen wall but the impact has been enormous, giving the room a totally different feel.

We are so pleased with the end result of our fireplace project. The brick tiles completely transform the whole look into a more authentic, cosy and warm feel in keeping with the age of the house. The tiles look and feel like really brick and are aged perfectly. The samples ordering and whole process was brilliant, and I appreciated all the help from the support team - including the recommendation for the installer too, who turned out to be great! :-) Thanks so much.

Really helpful staff and kept us updated with delivery

Spoke to the contract on the phone and she was very helpful, the ordering was simple too

Easy to order, good quality products

We were more than impressed with our brick slips order and exceeded our expectations. These beautiful reclaimed natural & rustic bricks look stunning in our kitchen. Great quality and delivered within expected timescale. Would highly recommend to anyone who wants to transform a room.