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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

FELLOW BRENTS DID YOU KNOW WHILE OTHER COUNCILS HAVE TRIED TO HELP ITS RESIDENTS BRENT CHOSE TO ENFORCE THAT WE MUST PAY 35% PERCENT OF YOU ANNUAL COUNCIL TAX when researching the department i found... Se mer

Betygsatt 1 av 5 stjärnor

Actually it should be zero stars! I absolutely have to brace myself to call them. There has been a leak coming into my flat from the one above. I reported it 6 days ago, they came out 4 days ago, sai... Se mer

Betygsatt 1 av 5 stjärnor

WE HAVE BEEN COMPLAINIG ABOUT : NOISE POLLUTIONS { DOGS BARKING, XL BULLDOG WITHOUT MUZLE, PAVEMENTS FULL OF RUBBISH DAILY, CARS HONKING CONSTANTLY, DRUG USE IN GARDENS, ETC . . . } AND NOTHING IS BE... Se mer

Betygsatt 1 av 5 stjärnor

There is one phrase that describes living in Brent 'urban ghetto' . For 10 years i have been trying to get out by way house exchange but nobody wants to come to brent from a decent area. Complete lack... Se mer

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Mycket dålig

TrustScore 1.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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27 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Inept BRENT COUNCIL

A friend had his number plate cloned and started to receive PCN's from London councils. He got crime reference numbers and a report from DVLA confirming the cloning. It can clearly be seen in the pictures that the can is a different spec to his and when he sent all the info to the councils they cancelled the PCN's. All apart from BRENT COUNCIL that for some reason didn't cancel the charge and instead escalated it and clamped his van, costing him £625. He is also classed as vulnerable person and this is affecting his health and well being.
The evidence is irrefutable and BRENT COUNCIL's inept handling of the situation is quite staggering and they will be pursued to refund the money.

11 november 2024
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Betygsatt 1 av 5 stjärnor

It’s scammers the website doesn’t work…

It’s scammers the website doesn’t work for 2 months trying to pay bill but unfortunately page error in the website third month I received letter for paying 1 year I called them they said it’s the process they are scammers why peopl should to pay for their fault ? so I’m not stupid to pay that I pay my last 3 months and I will try monthly if their website working they do their best for you do direct debit payment but I don’t have confidence on this company so I did my correct rule and I don’t let them to stole my money the most rubbish council tax company I seeing in my life be careful with them .

12 november 2024
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Betygsatt 1 av 5 stjärnor

they DONT help you if homeless

they DONT help you if homeless and a priority, the housing officers will simply completely ignore you and not to their job but instead ask you to find housing yourself 😂 i begged them to move me out despite tonnes of evidence of me being harassed and unfortunately id been attacked INSIDE MY HOME but they still havent bothered to rehouse me. despicable avoid at all costs

29 oktober 2024
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Betygsatt 5 av 5 stjärnor

Tony @ willesden new cemetery

Searching for a family members grave in Willesden New cemetery was made easy by a kind and helpful member of staff , Tony. He went out of his way to help us locate the grave by explaining grave markers etc. He's must be a valued member of staff and others have surely found him to be approachable and considerate, a true gentleman. He definitely lifted our spirits!

11 september 2024
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Betygsatt 1 av 5 stjärnor

Air quality is very bad on this council…

Air quality is very bad on this council , they not monitoring Kingsbury, Preston, and many areas. People in kingsbury area burning rubbish, like plastic , rubber, etc , day by day and the council not bother to do anything about that, on the monitoring application show clean air but in fact is full with heavy smock. very toxic area to leave.The council administration eating people money and not doing they job!!!

2 september 2024
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Betygsatt 1 av 5 stjärnor

LIES LIES LIES ..I HAD RECEIVED A PCN…

LIES LIES LIES ..I HAD RECEIVED A PCN THRU THE POST I APPEALED HEARD NOTHING BACK FOR MONTHS ,THEN A BAILIFF TURNED UP DEMANDING £500+ ..I WAS SHOCKED LIKE WHATTT!! ..APPARENTLY BRENT COUNCIL WROTE TO ME AND I NEVER REPLIED !! I HAVE RING CAMERAS AT MY HOUSE NO LETTERS WERE EVER SENT TO ME NO REJECTION LETTER THRU NOTHING .. WHY NOT REPLY TO ME THRU EMAIL LIKE I DID ?? I HAVE SENT A STAT DEC WHICH COUNTY COURT HAVE REJECTED AS THE COUNCIL HAVE TOLD THEM TO DO SO ..AWFUL SCAMMERS AND LIAR ..SCAMMING A MOTHER OFF TWO KIDS UNDER 4YRS OLD WITH LIES !! WHY WOULD I IGNORE LETTERS DEMANDING £65 then £130 then £195 !!! MAKES NO SENSE ..AWFUL LIARS .

8 juni 2024
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Betygsatt 1 av 5 stjärnor

Council Parking PCN Money Maker!

It appears that the Brent Council's handling of parking permits and issuing tickets for funeral cars is deeply concerning and reflects a lack of empathy and fairness towards grieving families. Here's a review of the situation:

1. **Lack of Sensitivity:**
- It is highly distressing to learn that several funeral cars, including the vehicle transporting the deceased, were issued tickets despite having permits to park. This demonstrates a lack of sensitivity and respect for the solemnity of funerals and the emotional distress of grieving families.

2. **Unjust Treatment:**
- The fact that the council issued tickets to vehicles with valid permits highlights an unjust and arbitrary application of parking regulations. It is unfair to penalize individuals who have followed proper procedures and obtained necessary permits for parking.

3. **Limited Recourse:**
- The review suggests that challenging the council's decisions is an arduous process with little chance of success. This lack of recourse for individuals facing unjust penalties undermines the principles of accountability and transparency within the council's system.

4. **Systemic Issues:**
- The situation reflects broader systemic issues within the council, including potential corruption and a disregard for fairness and integrity in decision-making processes. Such systemic shortcomings erode public trust and confidence in the council's ability to serve the community effectively.

5. **Need for Reform:**
- There is a clear need for reform within the Brent Council to address the flaws in its parking enforcement policies and procedures. This includes implementing measures to ensure fairness, accountability, and responsiveness to the needs of residents, particularly during sensitive occasions such as funerals.

Overall, the review highlights the urgent need for the Brent Council to address the shortcomings in its parking enforcement practices and restore trust in its ability to serve the community fairly and compassionately. Failure to do so risks further alienating residents and perpetuating a culture of injustice and impunity within the council.

9 mars 2024
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Betygsatt 1 av 5 stjärnor

The elderly care service was very bad

The elderly care service was very bad.

Last year my mum (80yrs) was meant to have at home care of 4 carers per day. One of the women (who is from Brent Council) visited my mum in hospital and terrified her by telling her she'd have to pay a lot of money for the service. Why the f would anyone EVER do that to a cancer patient? I had to reassure my mum. I contacted the woman (who was hard to reach) and she was evidently working from home and blatantly put me on loudspeaker to have a laugh at my distress. She ignored me when I spoke and was trying to stifle a laugh. She should really not be in a sitting room with her family when she is meant to be working. She said she'd get back to me and never did. It was such a distressing time and I wanted to make sure my mum would get the care she needed but this cruel woman didn't help at all.

Brent really need to think about who they hire since elderly care seems to be something they are terrible at.

Eventually the carers came. One was good, the other was awful. She was clearly in a rush, she rushed everything, never spoke to my mum. It was clear she wanted to go out or go home as it was a Saturday night. She kept using her mobile phone IN FRONT OF MY MUM and tried to rush her brushing her teeth. Whenever I came back in the room, she quickly put her phone away to pretend to me that she's looking after my mum. She shouldn't be on her best behaviour for me, she should be on her best behaviour for my mum. My mum felt so horrible about being treated that way. It was awful.

That girl should never be a carer again. She's a tomboy and I believe West African (as is half of my family). Seriously, she should not be allowed around older people.

All of this contributed to my mum's stress which is very bad thing for a cancer patients. My mum passed away 3 days later.

30 september 2023
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Betygsatt 1 av 5 stjärnor

One of the worst councils I have ever…

One of the worst councils I have ever had to deal with. Council tax is a disgrace it took two months for a response on a council tax issue and they messed up my council tax support. Needs to be scrapped and started again!

11 januari 2024
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Betygsatt 1 av 5 stjärnor

No Option for ZERO STAR

No Option for ZERO STAR. I HAVE BEEN BULLIED BY ONE OF THE OFFICERS FROM DOMESTIC ABUSE DEPARTMENT. Her NAME IS ABIGAIL RODRIGUEZ. They bully you for you to stop seeking help from them. EVERYONE FROM THIS COUNCIL IS NOT Helping. They make you more miserable and depressed. No wonder why many people committing suicide.
Happened December 2023

7 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Being discriminated by Brent

Subject: Unfair Treatment and Discrimination in Alcohol Licensing . I am writing to share my disappointment and frustration regarding the recent developments in my business, which has led me to make the difficult decision to close down my shop.

For some time now, I have been operating the only Brazilian shop in Cricklewood, and I have worked tirelessly to provide a unique and welcoming experience for my customers. Recently, I applied for an alcohol license to enhance the offerings of my store and better serve the community. However, I have been met with unfair treatment and discrimination throughout this process.

To my shock, the alcohol license I applied for was granted to a neighboring shop called Zoombie, despite the fact that I fulfilled all the necessary requirements and met all the criteria. It is disheartening to see that my efforts and contribution to the local community have been overlooked, while others seemingly receive preferential treatment.

I firmly believe that this decision is not only unjust but also discriminatory. It seems unfair that my Brazilian shop is being treated differently than other establishments in the same area. I have always strived to create a diverse and inclusive environment for everyone, regardless of their background, and it is disheartening to feel singled out in this manner.

I have made numerous attempts to address this issue with the relevant authorities involved in the licensing process, expressing my concerns and seeking clarification on why my application was denied. Unfortunately, my efforts have been met with silence, leaving me with no choice but to make the difficult decision to close down my shop.

I want to express my gratitude to the community for their support over the years. It has been an honor to serve you, and I am deeply sorry for any inconvenience caused by this closure. I hope that you will continue to support local businesses like mine, as they are an integral part of the community's fabric.

I also urge the authorities responsible for the alcohol licensing process to reevaluate their decision-making procedures and ensure that fairness and non-discrimination are upheld. It is crucial that all businesses, regardless of their background, are given equal opportunities to thrive and contribute to the local economy.

26 januari 2024
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Betygsatt 1 av 5 stjärnor

As a brent resident for the past 8…

As a brent resident for the past 8 years things are getting worse not better. Rubbish collection, street repair and sweeping, tree removal and replacement, responsiveness to fly tipping and parking are just a few things that make brent a poorly run council in desperate need of an overhaul!

30 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BINS BINS BINS everywhere bins are…

BINS BINS BINS everywhere bins are disgusting, they come every two weeks and skip taking all our bin. 1 month they didn't take our bin then they came left one and took 2. BINS are piling up inside our houses waiting for them to take it. This system isn't working at all. We got kids, can't keep bins for long, and if we keep it outside, foxes are gona rip it and make mess. What are we suppose to do? Just pay council tax and not get any service when needed? When we call them to complain they say oh do complain about brent that's the only way. It definitely isn't working.

1 november 2023
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Betygsatt 1 av 5 stjärnor

Brent council is incompetent and corrupt

Brent council is incompetent and corrupt. pest control useless, rubbish collection random to say the least, streets are dirty and rubbish is left outside shops with no supervision, sidewalks dangerous. They are only good at giving fines. Crime is going up. Do not buy in Brent.

6 november 2023
Omdöme utan inbjudan

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