Breezehost Omdömen 74

We purchased dedicated servers based on BreezeHost's advertised "DDoS Protection available" on their website. Over the course of three months, their staff assigned us "protection IPs", applied filters, and represented the service as active but it never actually routed through Path net. Their own staff eventually admitted the NYC location required switch upgrades for the protection to function, meaning it was architecturally incapable of delivering what was advertised the entire time.
When a third-party mitigation solution was finally arranged, presented by BreezeHost staff as "a new on-prem DDoS solution" they would set up it was terminated without warning, taking down our only working protection and causing hours of emergency migration work on our end.
When we raised these concerns and requested a refund, BreezeHost declined, citing nonrefund clauses in their Terms of Service. They also indicated they may pursue additional charges if we proceed with a chargeback.
To summarize: we were sold hosting with DDoS protection that couldn't function at our location, went three months before anyone disclosed this, had our only working mitigation killed without notice, and were told no refunds.
I hope this helps others evaluate their options carefully. If you're hosting servers and DDoS protection matters to you, I'd recommend confirming in writing that it's fully operational at your specific location before committing.

I’ve been a customer of BreezeHost.io for the past 4 to 5 months. I initially started with a VPS but later realized that a game server better suited my needs. During the setup process, I ran into a few issues, but their team responded immediately and jumped into action. Within 10 minutes or less, everything was up and running flawlessly. Their customer service is truly top tier. They are responsive, helpful, and always just a message/support ticket away. They go above and beyond to make sure every need is taken care of. I highly recommend BreezeHost.io for all your server needs. No job is too big for them!

I have been hosting racks of servers in Dallas for years. The previous hosts I used always had some "problems". I moved to BreezeHost and have never been happier. Everything just works. I do not use their support that often because everything just works, but when I do it's usually something complicated. They always respond right away and resolve the problem right very fast. Everyone at their support is very knowledgeable. The person who initially responds to your ticket will be the person who resolves it. No bouncing you around to different departments etc. The servers I host there are for keycard access and security services. They are critical services. The network is very solid. Down time is not something I worry about anymore.

i would like to say this is the best hosting ive ever used you guys are very friendly and understanding no other provider would be this good ever also no corrupt files when tranfering ive had issues with other server in the past but this is a breeze thank you

I cannot recommend BreezeHost enough. I am currently building a curated network of public game servers operating on a monthly subscription model—a project that requires high-level network stability and a complex "Shield" architecture using GRE tunnels.

When we hit a wall with an upstream carrier issue that would have sidelined most providers, the team at BreezeHost stepped up in a way I’ve never seen. Jon, Ryan, and Brandon have been absolutely incredible. They didn't just give me generic "copy-paste" answers; they acted as genuine technical partners. They worked tirelessly to provision a fresh /29 block and dug into the nitty-gritty of routing logic until my infrastructure was 100% stable with 0% packet loss.

It is rare to find a team with this level of expertise and dedication. Whether it's complex routing or general scalability, BreezeHost has become the "forever home" for all of my business server needs. If you are looking for a host that understands high-stakes infrastructure and treats your project like their own, look no further than Jon, Ryan, Brandon and the crew at BreezeHost. They are legends!!!

I rarely go to the trouble of leaving reviews for companies but Breeze has earned it. I've been with Breeze for ~2 years both before and after the Limestone acquisition, and support has been consistently great the entire time. Ryan and Jon are very knowledgeable and work very hard to make their customers happy. I've tried over a dozen different server hosts and Breeze support is a cut above.

Their network has also significantly improved since the LSN migration and it now rivals the big players like DO, Linode, etc.

While some technicians are quick and knowledgable, some other technicians have a chip on their shoulder. I have asked for windows to be activated on my server several times and there is no response. I need windows activated so that i can modify my preferences to control my app.

Fast reply to tickets. Great team

They do not offer refunds when their systems do not perform correctly. Buyer beware

Great service. Jon et. al, have been exceptional as far as service goes. Jon has even gone in to the Chicago office to personally resolve an issue I had. What more could one ask for?

Fast ticket response support and very nice would recommend for anyone who wants to get anything

Jon was wonderful in giving me support that helped me run my VPS smoothly. I was having trouble with disc space and I'm not very tech savvy. Jon offered me a solution that cleared up over half my disc space. Ryan also offered a solution to help me clean up large files as well!

The staff responds quickly, racked my server in a reasonable amount of time, and is generally knowledgeable. Jon, especially, has been extremely helpful. The value proposition is great coming from aws.

Great network and great service. Jon is a super awesome man who helps right away. I am with BreezeHost almost close to a year and i am very happy with their service.

Fast and efficient customer service. Fix my issue right away.

Jon was able to provide solutions and get me back up and running before the market open.

I sent in a support ticket at 12:48pm ET.
At 12:53 Ryan responded via email as well my client portal that they are looking into it. At 12:58pm Ryan notified again of the procedures they took.

At 1:05 pm I logged into the server and all is well. All systems will have issues at some time. After that, it's all the support.

This is a level of expert tech support which I have never experienced elsewhere.

TraderJohn

Ryan was on it right away and answered all my questions promptly and accurately. Great support service