I have purchased over £1000 from this company. There was some initial issues with the order due to product sizes on images. There was quite a few emails exchanged. I did get a response back from... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I absolutely love this company. My whole patio has been transformed with their unique solar collection. Everyone always asks me where I get my decor from and I’m happy to share. Also customer service... Se mer
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I can't say enough positive things about BRECK + FOX. The store offers a fantastic selection of products and great gift options. One of the items ordered arrived damaged. The customer service staff... Se mer
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I ordered a picture and coasters from brick and fox and could not be more furious. The picture was rolled up and bent into a circle and is creased and looks horrendous. The coaster are way too small a... Se mer
3,9
Bra
47 omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality, great experience!
We recently purchased the waterproof patio globe for our outdoor space, and we couldn't be happier with it! It adds a charming glow to our patio during the evenings and we've had it out during some heavy rainstorms, and it still looks as good as new!!
24 april 2024
Omdöme utan inbjudan
Svar från BF
Hi Sarah, we're so glad you enjoyed your patio globe lights! Thanks so much for the feedback.
Magical Lights
I just gotta say, Breck and fox is the bomb! Their outdoor lights collection? Mind-blowing! Seriously, they've got all sorts of cool stuff, from funky string lights to elegant lanterns.
And let me tell you about their customer service – it's like talking to a friend! Quick, friendly, and they really know their stuff.
So, if you're in the market for awesome home decor and killer service. Check 'em out, you won't regret it!
8 april 2024
Omdöme utan inbjudan
Svar från BF
Hi Natasha, we're so glad you love our collection and had a good customer service experience! Thanks so much for the feedback.
Stoked for summer now - thanks!
Spent some time trying to find some new outdoor patio furniture and stumbled across Breck and Fox. Liked a few things on their site and needed some help / had some questions. The customer service rep was super quick to respond and helped me with all my questions before I ordered. Its arrived and everything looks great. Stoked for summer now!
2 april 2024
Omdöme utan inbjudan
Svar från BF
Hi Brett, we're so glad you enjoyed your experience and patio furniture! Thanks so much for the feedback.
REPLACEMENT GLOBE EASILY!
I had one of my globes fail and fill with water..ultimately dying and not working. With a few emails, pictures, and explanation... Breck and Fox eagerly came up with the solution to replace my broken globe due to water.
14 april 2024
Omdöme utan inbjudan
Svar från BF
Hi there, we're so glad we could help solve this issue for you and send a free replacement! Thanks so much for the kind words :)
I absolutely love this company
I absolutely love this company. My whole patio has been transformed with their unique solar collection. Everyone always asks me where I get my decor from and I’m happy to share. Also customer service was so quick and attentive, I’m impressed . Will definitely order again!
4 april 2024
Omdöme utan inbjudan
Svar från BF
Hi Jan, we're so glad you enjoyed your experience! We're happy to hear you and your friends love our patio collection. Thanks so much for the feedback!
I have nothing but good things to say…
I have nothing but good things to say about Breck+Fox. The products are unique & good quality. I have purchased the moon lamp & the willow branches & have just placed my 2nd order. Great customer service & easy tracking. Fantastic gift ideas.
Regards,
Lesley 🌕🌑🌕🌑
13 april 2024
Omdöme utan inbjudan
Svar från BF
Hi Lesley, we're so glad you enjoyed your experience! Thanks so much for the feedback and kind words. We really appreciate it :)
I bought 2 sunset lamps from Breck and…
I bought 2 sunset lamps from Breck and Fox. The lamps were advertised as being rechargeable, neither lamp is. The lamps do not project the same color patterns the website advertises. I am also skeptical of their reviews as there is no way to review them on their site. I emailed them about the issues and they responded with reset instructions for a different product they sell. They did not address all the issues or propose any solution to fix things.
3 januari 2024
Omdöme utan inbjudan
Svar från BF
Hi Mike, we're sorry you're not satisfied with your experience. We reviewed the video of lamp patterns and confirmed they are as advertised. Regardless, we offered you a free store credit to be used on another item and refunded you, but the credit was declined and you opened a dispute with your bank so we were unable to resolve further. Please reach out to us if you have any other questions, our team is happy to help.
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