Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers... Se mer
Företaget har svarat
I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good... Se mer
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The price was very fair, shipping was fast, and everything arrived well packed. The pedal showed up in perfect condition and exactly as described. It’s refreshing to deal with a company that’s effi... Se mer
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Företagsinformation
Skrivet av företaget
Break the Machine is a UK based, family run, independent company selling guitar effects pedals, synths and accessories. Since our D.O.B in 2017, we have always had the same idea: supply the best, most unusual, hard to find and often ridiculously fabulous gear you always knew you needed. We pride ourselves in customer service, respect for our suppliers, always giving a fair price and above all we are humans who answer the phone and reply to emails. We are 100% convinced that by owning a musical instrument and plugging it into one of the guitar fx pedals we sell, or maybe using the synths and accessories we offer, the world beyond your front door will become a better place. Our promise to you: – We will never lie to you. – We will always be fair and reasonable. – We never ask our staff to wear a suit or a tie (or both). – We will always Break the Machine :-) You can find us at www.breakthemachine.co.uk
Kontaktuppgifter
Holmbridge, HD9 2QW, Holmfirth, Storbritannien
- 08446933372
- connect@breakthemachine.co.uk
- breakthemachine.co.uk
4,9
Utmärkt
71 omdömen
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Akai MPC Key 61
Item was on offer at a great price and delivered promptly. Was also well packaged and secured.
Customer service followed up by email to make sure everything was ok. 5 stars
15 augusti 2023
Svar från Break the Machine Ltd
Its always amazing when people take time out to write a review, so thank you Kieran, your kind words are much appreciated.
Another great pedal from BTM at a good…
Another great pedal from BTM at a good price!
Cheers
22 juli 2023
Svar från Break the Machine Ltd
Thank you for this, I hope you're enjoying your pedal!
The place to get weird and wonderful pedals
I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good time and was well packaged so received in perfect condition. It's a beautiful looking and sounding pedal, thanks guys!
24 juli 2023
Svar från Break the Machine Ltd
Thank you for this great review, we hope to see you again!
Svar från Break the Machine Ltd
Thank you very much for taking the time to write these kind words. Look forward to helping you out again!
Perfect experience
Perfect experience, answer straight away when asked questions. Highly recommend.
30 april 2023
Svar från Break the Machine Ltd
Thank you for this! Hope you visit Break the Machine again soon!
Svar från Break the Machine Ltd
Thank you for this, much, much appreciated!
Arrived safely.
I am giving excellent rating because the product arrived safely! It took almost a month but considering it came from Europe to America it's understandable. Thank you for shipping the gear safely in a cool box that dreams to be a guitar box and I made it's dreams come true :)
10 april 2023
Svar från Break the Machine Ltd
Thank you very much for this review, we hope to see you at Break the Machine again!
Svar från Break the Machine Ltd
Thank you for this review, have a lovely day!
Svar från Break the Machine Ltd
Thank you very much for taking the time to post this review. Kind words like these help small businesses like us thrive, so thanks again!
Svar från Break the Machine Ltd
We always appreciate people taking time out their day to write a review, especially nice ones. Reviews like this help small businesses like ours survive so many, many thanks for this, you're one of the good ones :-)
Excellent team
Excellent team, very friendly and kind. Would highly recommend to anyone after anything rare/lo-fi.
27 februari 2023
Svar från Break the Machine Ltd
Many thanks for this review, we appreciate you've taken the time to write it. Best Wishes!
Svar från Break the Machine Ltd
Thank you for taking the time to write this, we appreciate it. We look forward to hearing from you again. Best Wishes!
Outstanding guys
Outstanding guys
I’m not sure if I’m glad you’re not local to me(could get costly), popping into to shop😉
Thank you
Gordon
16 februari 2023
Svar från Break the Machine Ltd
Thank you so much for this! Without our customers, Break the Machine is nothing so many thanks for letting us know how we're doing. x
The Best Service by far
Dealing with Andy at Break the Machine was an absolute pleasure from start to finish. The purchase of a Prophecy was so easy. Andy is knowledgeable, professional and extremely helpful. I wouldn't hesitate in recommending this company. Keep up the great work.
29 januari 2023
Omdöme utan inbjudan
Svar från Break the Machine Ltd
This a lovely review and thank you for taking the time to write it. It has been a pleasure doing business with you!
Exceptional service from start to finish...
Exceptional service from start to finish. Easily one of best retailers I've ever dealt with.
Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried.
They got that pedal to me quicker than the timescale quoted, and even left a couple of nice touches inside the packaging.
Definitely gone to the top of my favourite sellers list!
13 november 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Massive thanks for this, we really appreciate you taking the time to write this review :-)
This Machine is Bon-Operational
Have had the pleasure of dealing with them a couple of times and have no complaints. Their customer service is exemplary, replying to emails outside of office hours, and keeping me up to date with my order. The choice of pedals is great, and expanding all the time. Very happy with my purchases. You know they care about each order, and I love that you get a note with what music they were listening to when packaging your parcel (Aphex Twin)! Great company, I can highly recommend them!
22 november 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Thank you for taking the time to write this review. Without our customers we don't exist and we appreciate each and everyone of them. Much love!
UKs best rare guitar pedal supplier!
BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers try on eBay and Reverb.
BTM go above and beyond, I've shown interest for pedals on social media and they've kept me up to date with releases. I have a problem with parcel thefts at my apartment building, and BTM are always happy to put a note on the label not to leave the precious parcel unattended.
I always feel like I'm talking to a person when I communicate with BTM, which is nice. Totally recommend this company to anyone. You won't be disappointed!
27 september 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Too kind, thank you ever so much for this tremendous review. Much love!
Number 1 customer service
Iv been on the email list & had the email most people wish they receive for the pedal of interest that Iv been wanting for over 10 years was in very limited stock, sent a reply & within minutes Iv had a reply with Hi were holding 1 for you to pay at your convenience, (rare) Iv made a payment at 7pm & had confirmation that my pedal will be shipped out Monday morning, those of you who are wanting rare & special pedals know how hard it can be to locate them especially, having a brand like Break the machine Supply the demand as best as possible, heard many great things from guitar/pedal maniacs like myself & I must say “believe there hype” fairytales do come true when dealing with BTM
They are a no brainer get on there email list great service awesome products
22 april 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Thank you very much for your kind review and your support, you are the best!
Great store run by super nice people
Great store run by super nice people! Would definitely buy again from them.
28 januari 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Thank you very much for this, have a great day!
Great service, they stock pedals that are hard to find elsewhere
We've bought a few times from Break the Machine in the past 6 months or so. Very friendly and easy to deal with. Quick dispatch and service. A great place to get pedals that you can't find with bigger retailers, and prices are very reasonable. All in all, a really nice company. Would recommend :)
23 januari 2022
Omdöme utan inbjudan
Svar från Break the Machine Ltd
Thank you so much for taking the time to write this, it is much appreciated. :-)
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