Banca Română pentru Dezvoltare Omdömen 19

Cea mai proastă bancă posibilă, fugiți cât puteți de BRD!!!
De câteva luni bune încerc cu mama sa intru in contul ei din aplicație, pt a-i verifica conturile "in timp real". Cu mama lângă mine, am fotografiat de cel puțin 5 ori cardul de identitate si i-am făcut scanarea facială, degeaba, in final nu se poate întra in cont si gata. Deci trebuie iar sa o iau pe mama (o femeie de aproape 80 de ani) sa o duc la bancă personal (iar asta se întâmplă de câteva ori pe ani, dealtfel), pt a i se debloca iar posibilitatea de a accesa contul online...Menționez ca sunt la clauza de împuternicire de ani mulți, pentru contul mamei.
In ce secol din evul mediu e ancorata această bancă??
O plângere la "OPC" cred ca nu ar face rău, cu ceva amenzi usturătoare pt BRD, căci este inadmisibila bătaia de joc perpetua față de clienți!!!

One of the most worst bank in Romania.

It is one of the worst banks in Romania.
The online banking application is among the poorest on the market: weak and counter‑intuitive.
When it comes to garnishments, they hit you hard. While all other banks in Romania leave automatically renewed term deposits untouched when a garnishment is applied, BRD breaches the contract and does not renew them automatically — they manually close them instead.
Unlike reputable banks, BRD does not notify you when a garnishment is placed on your account, nor when the garnishment is lifted.
Their garnishment fees are enormous: 20 lei (garnishment processing fee) + 30 lei (garnishment payment fee).
There is no serious reason to choose BRD over other banks. Only CEC Bank performs worse.

Cea mai slaba banca din Romania,îți blochează contul și cardul fără sa se mai poată redeschide"Irevocabil"si trebuie sa ți emiți altul pt un transfer de 5000 RON.
Fugiți de ei nici sa nu va uitați la ea pe strada.
Au pățit ambii parinti,dacă ești mai in vârstă își bat joc de tine.
Rușine BRD

Rude employee that was even arguing with me ended up just wasting my time and delaying a project. I am now considering closing my BRD account. For you own sake, please avoid this bank at all cost!

Had my first bank account with them. Awful.
Their ATMs are always broken, the card had to be remade because the picture on it (was an ISIC) wasn't clear (who's fault is that?) And they still email me to activate the card or it will be blocked???
This was just when I made it! A year ago I tried to use Western Union and had my account blocked, had to call them and wait a whole day to get my card unlocked.
Now here's the fun part, i try to make a payment and it doesnt go thru because their app sucks and won't let me authorise the transaction, awesome, I do it again and it goes thru. The next day I wake up to 0 funds, I call them and they a man tells me I made a transaction and the money went thru (it was paypal, i had cancelled it long before). The guy didn't provide me any info and I didn't know an overdraft could happen, he didn't even bother explaining to me (my money should have been released the first time it had not gone thru). I call again at another department and a lady quickly solves my problem. Many of theur employees have no interest in helping you!

Am asteptat 40 de minute sa inchidem un cont. Lucreaza o singura persoana la un singur ghiseu.Nu as mai deschide cont la aceasta banca nici daca ar fi ultima banca din lume. Nesimtire crasa incepand de la directorul de agentie Dorina Huza si pana la ultima persoana din aceasta sucursala de pe Gh. Lazar, Timisoara, cu servicii de toata jena! Lipsa totala de respect la adresa clientilor!
P. S.: am dat 1 stea ca nu am putut da mai putin.

Am mers la o unitate din Târgu Mureș cartierul Tudor Vladimirescu să îmi fac un card de credit. Erau deschise 6 ghișe , specific că,doar unul dintre ele era ocupat când am ajuns la rând mi sa cerut numărul de telefon și voi fi eu anunțat când pot să revin deoarece doamna care era la ghișeul respectiv trebuie să plece........unde va. Din 6 ghișe doar unul și doar doamna face carduri de credit ???? Întrebare ce fac ceilalți angajați care la momentul respectiv nu erau ocupați ?????

The worst business ever in Romania. They weren't able to open my accounts in two weeks, as they kept saying that they have errors. So I went back to close my account, and now I realize they are just trying to steal personal data and probably sell it to other companies. I asked for my data to be removed, but they refused and kept sending me emails. This is proof that they are stealing personal information. DO NOT GO NEAR THEM

Serviciu recuperare creanțe extrem de proasta comunicare. Discuția extrem de neplăcută, atitudinea extrem de deranjanta. La înaintarea unui termen de una-doua zile mi s-a retezat tăios.
"Una sau doua zile! Ori ,ori! "
Nu as mai lua credit de la ei "Niciodată"! Nu as mai accesa nici un fel de produs financiar NICIODATĂ! Restanta 78 euro , suma relativ mica.

BRD has not updated information online about card about internet bankink app,you waste the time by updatig information after that you have to go on bank is ridicolus,you don t take a credit you gest want to use internet banking

O bancă care te fură! Astăzi această bancă mi-a golit contul complet în două tranzacții! Tranzacțiile nu au fost realizate de mine, au fost făcute de bancă direct fără a cere aprobarea tranzacției! Această bancă este bazata pe hoție! Evitați acești tâlhari! Am depus plângere la poliție împotriva BRD pentru furt calificat! Evitați această bancă, aceștia trebuie dizolvați de pe piața românească!

Cea mai tâmpită banca din România. Mergi să scoti bani de la bancomat cu un card din alta țară( le plătești si comisionul de 10% din suma scoasa) și te trezești cu cardul blocat in bancomat, ți-l scoate din spate și ți-l arată și iți spune ca daca banca de unde ai cardul nu le trimite un email ei in 8 zile distrug cardul ca asa e protocolul. Bancile din afară nu trimit email-uri pentru că ei nu blochează carduri. Și uite asa vii in "minunata Romanie" să le platesti lor comisioane la retragere și rămâi fără card. Aveti grija unde retrageti bani cu un card din afară evitati Brd.

Cred ca vorbim de cea mai tampita banca din Romania!
Astept un transfer de o saptamana!
Am pierdut un deal din cauza incompetentei acestora.
O sa pun toata familia sa.si retraga banii de la aceasta banca de kkt!

Cea mai proasta banca posibila, nu le merge online.-ul , nu vor sa dea codul de utilizator, feriti-va

It’s unbelievable that as a customer you CANNOT apply online for a debit card, although on BRD.ro website they say it’s “100% online”?!? I have to call the Client services support to request for a card. Really?!? Why the YouBRD doesn’t have this option?
I am more and more dissatisfied with the poor services BRD is offering whilst having the highest admin commissions for a standard account! Can’t they invest those money in developing online solutions worthy of 21st century instead paying agents to stay on the phone to issue debit or credit cards?

I’m really considering closing my account with them!
As an advice for new customers looking to open an account in Romania: avoid BRD!
Marius

BRD blocked all my accounts since 09th of may without any legal reason or explanation. I made at least 5 written complains and more then 30 phone calls during this period requesting the release of my money, proving them i am a reliable person, the money are mine and i did nothing wrong with papers and documents. Nothing could make BRD even answer my complains, all this time they treat me not like a customer, but like a unimportant person with no right.
Further i will attache the last message sent to BRD, in which i had to almost beg for my rights
"Hello! Considering the absence of a response from you to the countless requests to unblock my accounts and the amounts they contain, I feel compelled to write to you again. My accounts have been blocked since 05/09/2023 without any plausible explanation, even more so without any legal basis. Therefore, tomorrow, 05/23/2023, it will be two weeks since you blocked my money for no reason. I am deeply disappointed by the way you handled my case, despite the openness I showed towards your requests.
I consider that an unreasonably long period has passed since you blocked the amount of 7946 lei, the vital sum of money for my family's daily life, indirectly sabotaging the life of my family members, which is undoubtedly against the constitution and my rights to Romanian citizen.
Considering your lack of reaction, as well as the certainty that there is no legal reason to justify your actions or any fault of mine, if you do not fix the problem in the shortest time, I feel compelled to complain about your abuse, on all media. Understanding the sovereignty you think you have at your disposal as a bank, I consider that advertising as unfavorable as possible helps you understand the anxiety and stress you have caused me in the last two weeks.
Please respectfully send me an answer as soon as possible related to this problem!"

The worst bank in Romania, they don't reply to emails they decisions without your concern, Block your account without any legal justification, I had a transaction with someone you bought something from me, he made the payment to my brd account and latter called the bank seeking a refund, brd call me and I provided all the neccesary proof to justify the fact that the payment was made legally and yet, my account was blocked and closed!!

My Revolut card got stuck in their MBA ATM. Did not take resposability for their faulty card ejecting mechanism. Now I need to wait for another Revolut card to get shipped. Thanks a lot, BRD!

Also, thier faulty MBA wouldn't take my euro bills (error in banknote transport system) on multiple occasions. Couldn't exchange them for local cash, couldn't deposit on my BRD card.

On the plus side, they may have the best banking app in Romania, so I'm stuck with them.