The log splitter arrived only a little late. It was brand new and worked brilliantly. Only lost one star because it wasn't picked up as scheduled, eventually going a couple of days later. This, for a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My wife and i hired a carpet cleaner on Friday. The 2 chaps on duty ( sorry don't know names, one was very tall with a beard, the other guy not so tall, lived in S12). Both were fantastic, funny ( e... Se mer
Företaget har svarat
I ordered a sander and various other bits to go with it via Brandon's website. It is not particularly easy to navigate and could be made more user friendly. My decorator encountered problems collect... Se mer
Straightforward hire process, helpful staff who talked us through using the floor sander. We also used the videos online as we had a few hiccups getting started over a weekend when the store was close... Se mer
Företagsinformation
Skrivet av företaget
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktuppgifter
120-140, St Marys Road, S2 4AW, Sheffield, Storbritannien
- 01142 755179
4,2
Bra
32 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and obliging staff
Friendly and obliging staff, good value for money and prompt service
22 september 2025
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi John, thank you for your positive review for our Sheffield St Mary's Road branch. We're glad to hear that you found our prices competitive and received friendly and accommodating service from our team. Kind regards, the Brandon Hire Station team.
Excellent Service
I hired a domestic carpet cleaner that proved to be excellent at a good price. The service is exceptional, the 2 men at the St Mary's Road store were brilliant.
23 september 2025
Omdöme utan inbjudan
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Good afternoon, thank you for your positive review about your recent hire. We're pleased to hear that you had an excellent experience with the carpet cleaner and were happy with our prices and the service you received from our Sheffield St Mary's Road team. If you have any other equipment needs in the future, please don't hesitate to reach out! Kind regards, the Brandon Hire Station team
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Mark, thanks for your review. We're happy to hear that you received good service from our team and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Great service
The website is clear, booking process is easy customer service was quick to reply and helpful, delivery was punctual, helpful and friendly. Nothing to complain about
28 juli 2025
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Mi, thank you for your review of your recent hire experience. We're pleased to hear you found our website clear and easy to use and that you received helpful and friendly service from our team. Kind regards, the Brandon Hire Station team.
Didnt have the stock when we went to…
Didnt have the stock when we went to pick it up!
Booked 4 Genie SLA10, when we went to pick them up they didnt have them avaible even though we had had confimation email.
28 maj 2025
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi, thank you for your review. We always endeavour to have stock available and apologise that we weren’t able to fulfill your hire in this instance. We are extremely sorry to hear that you weren’t informed of the availability at an earlier time and we apologise for the inconvenience this caused for you. We will take your feedback on board. Kind regards, the Brandon Hire Station team.
Tool hire in Sheffield
The lad in the shop was efficient and friendly. He was patient whilst I called my wife to get my credit card details.
The concrete breaker and bit were perfect for job in hand. Will use this branch for my future hires.
30 april 2025
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Mark, thank you for your 5-star review! We're pleased to hear that you received great service from our Sheffield St Mary's Road team member, and that you were impressed with the equipment you hired. Your recommendation is greatly appreciated and we look forward to seeing you again soon! Kind regards, the Brandon Hire Station team.
Superb customer service
My wife and i hired a carpet cleaner on Friday. The 2 chaps on duty ( sorry don't know names, one was very tall with a beard, the other guy not so tall, lived in S12).
Both were fantastic, funny ( especially the big guy). Very helpful, proffesional and provided fantastic customer service. Both deserve recognition, thanks so.much.
Andy and Liz, S12
21 mars 2025
Omdöme utan inbjudan
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Andy and Liz, thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team members and that they provided fantastic customer service. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Reliable local supplier
Easy to order, good coms. Delivered on time and collected as arranged.
14 februari 2025
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Stephen, thank you for your positive feedback. We're delighted to hear that you found the ordering process easy and appreciated our communication. It's great to know that the delivery and collection met your expectations. Kind regards, the Brandon Hire Station team.
Helpful staff and sander did the job
Staff were really helpful and friendly when we collected the floor sanders. The sanders did the job and we were able to return any sanding pads / bags we didn’t use for a refund. The floor looks great. Saved a lot of money doing it ourselves.
16 oktober 2024
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Kat & Paul, thank you for your wonderful review! We're delighted to hear that our team were helpful and friendly, and that the floor sanders met your needs. It's great to hear that you are happy with the results. Kind regards, the Brandon Hire Station team.
The online booking process was very…
The online booking process was very straightforward. I was kept informed and reassured that my hedge trimmer would be where it should be and when. The equipment worked well.
22 juli 2024
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Mr Uttley, thank you for your review. We're delighted to hear that you found our online booking process straightforward and that the hedge trimmer met your expectations. We appreciate your feedback and look forward to serving you again. Kind regards, the Brandon Hire Station team.
Service was good and effective
Service was good and effective. I had planned for the hire in good time which ensured the equipment was ready and available
26 april 2024
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi Peter, thank you for your 5-star review. We're glad to hear that you found our service effective and that the equipment was ready for you as planned. We appreciate your business and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Overall a good experience
Overall a good experience. Easy booking of the rotivator and was all ready to collect. Unfortunately I had an issue with starting it (nothing mechanically wrong, just missing some information).
The manager was very good at dealing with this, helping me to get it started and extending the hire by a day so I could get the job done.
Would recommend.
19 mars 2024
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hello Martin, thank you for sharing your experience with us. We apologise for the issue you faced with starting the rotavator, but we're glad our Sheffield branch manager was able to assist you promptly and extend your hire. We appreciate your recommendation and hope we will see you again in the future. Kind regards, the Brandon Hire Station team.
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi James, thank you for your feedback about the our carpet cleaner. We're glad to hear that you found it easy to use. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Good kit - disorganised delivery
The kit was great - however both the delivery and pickup was forgotten and had to be chased. The issue was apparently down to communication between the order being done online and the local store not getting it
20 augusti 2023
Svar från Brandon Hire Station - Sheffield - St Mary's Road
Hi, thank you for your valuable feedback. We are happy to hear you were pleased with the equipment you hired, but apologise that you were not satisfied with our delivery and collection service. We will take your comments on board to ensure we improve our communication. Kind regards, the Brandon Hire Station team.
Item delivered ontime and was perfect…
Item delivered ontime and was perfect for what I needed but the item was not collected on the day arranged. When I enquired about when my item would be collected I was told they had no driver! Had to rearrange collection which was successful
14 juli 2023
Hire of an Eiger Tower
The booking process was straightforward, and the equipment arrived when promised. We were able to complete the job - drilling a large diameter hole through brickwork at height, and making good.
There was a fault with one of the Eiger Tower elements, making it impossible to fully secure it in place, and difficult (and potentially dangerous) to remove. We reported this when the equipment was collected, and were assured people at the depot would be informed.
13 juli 2023
Straightforward hire process
Straightforward hire process, helpful staff who talked us through using the floor sander. We also used the videos online as we had a few hiccups getting started over a weekend when the store was closed, but the support online and in-store was good.
11 juli 2023
Great service,value and support
6 juni 2023
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