Brandon Hire Station - Salford Omdömen 23

TrustScore 4.5 av 5

4,4

665 Eccles New Road, Salford, M50 1AY Manchester, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Hired a carpet cleaner for the weekend. Great machine but hadn't been cleaned out very well before we collected so was really smelly. Tablets were expensive so that bumped the price up quite a lot. My... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The only thing I wasn't happy about was the fact that I ordered to hire a wacker plate with rubber mat and when I went to collect it it turned out no mat was provided without informing me prior to co... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Straightforward, easy hire with good advice for a new user at their Salford branch. Would recommend and will be using their service again.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Staff are always incredibly friendly and helpful. Easy booking site and is really reasonably priced!


Företagsinformation

  1. Uthyrning av byggutrustning
  2. Verktygsuthyrning

Skrivet av företaget

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.


Kontaktuppgifter

  • 665 Eccles New Road, Salford, M50 1AY, Manchester, Storbritannien

  • 0161 707 2277

4,4

Utmärkt

TrustScore 4.5 av 5

23 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Richard, thank you for your review about your recent hire. We're happy to hear that you always receive friendly and excellent service from the team. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Great staff both on collection and…

Great staff both on collection and return

8 april 2025
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi James, thank you for your feedback. We're pleased to hear that you had a great experience with our team during both collection and return. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Salford branch offering great service

Salford branch offering great service

1 juli 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Mark, thank you for your positive review. We're delighted to hear that you received great service from our Salford branch. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Excellent experience

Available at short notice. Easy to arrange, smooth pickup and delivery.

11 juni 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Aaron, thank you for your 5-star review. We're delighted to hear that you found hiring easy to arrange with smooth pickup and delivery. Your feedback is much appreciated. Kind regards, the Brandon Hire Station team.

Betygsatt 4 av 5 stjärnor

Recommended

The only thing I wasn't happy about was the fact that I ordered to hire a wacker plate with rubber mat and when I went to collect it it turned out no mat was provided without informing me prior to collection. Other than that everything was great. Helpful staff and no hassle experience. When I returned the machine earlier than stated the partial hire cost was refunded.

15 maj 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Mags, thank you for your feedback. We apologise for the any inconvenience regarding the rubber mat for the wacker plate. We're glad to hear that you found our team helpful and had a hassle-free experience overall. We appreciate your business and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Great service

Great service, very helpful. Even gave me a refund on the petrol i left in the machine

16 april 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Nick, thank you for your positive feedback. We're glad to hear that you found our Manchester team helpful. We appreciate your business and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Straightforward

Straightforward, easy hire with good advice for a new user at their Salford branch. Would recommend and will be using their service again.

7 mars 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Andrew, thank you for your brilliant feedback. We're pleased to hear that you found our hire process straightforward and received helpful advice from our Salford branch. We appreciate your recommendation and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.

Betygsatt 4 av 5 stjärnor

Carpet cleaner

Hired a carpet cleaner for the weekend. Great machine but hadn't been cleaned out very well before we collected so was really smelly. Tablets were expensive so that bumped the price up quite a lot. My partner asked for help putting it in his van as he'd done his back in and the guy just said "it's not heavy" so that was disappointing but great customer service when I arranged the hire etc and the machine did the job well

26 januari 2024
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Good afternoon, thank you for your feedback and making us aware of this. We apologise that the condition of the carpet cleaner was not up to the high standard we expect from our equipment, and are very sorry to hear that more support was not offered during your collection. We will be looking into these matters. We appreciate your positive feedback about our service during your initial hire and we are glad that the equipment was effective. We hope to serve you better in the future. Kind regards, the Brandon Hire Station team.

Betygsatt 1 av 5 stjärnor

Hired a core drill

Hired a core drill. Provided without all parts . Was then asked to go to a different depot to pick this up. No refund for petrol offered!

31 oktober 2023
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Good afternoon Gill, we're very sorry to hear that you were not satisfied with your hire experience and apologise for any inconvenience caused by the change in collection for the additional parts. If you would like to discuss this further with our team please contact us on 0370 99 00 999. Kind regards, the Brandon Hire Station team.

Betygsatt 5 av 5 stjärnor

Helpful staff

Helpful staff, lifter did it's job.

24 mars 2023
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Good morning Graham, thank you for leaving us a review. It's good to hear that the lifter did the job and that the staff were helpful. We hope to see you at Brandon Hire Station again in the future

Betygsatt 1 av 5 stjärnor

Rude and unhelpful staff

When collecting, the staff member was rude and unhelpful when the required safety gear that was ordered "wasn't in stock" neither was the fuel that I was required to pay for. The staff member treated me as an inconvenience. I should not have to go and buy safety equipment from another retailer in order to use the equipment I had ordered, when I had specifically paid for the safety equipment as part of the hire.

15 juni 2022
Logotyp för Brandon Hire Station - Salford

Svar från Brandon Hire Station - Salford

Hi Andrew. thanks for leaving us this review, we take great pride in our customer service and this is certainly not what we expect, so I can only apologise for this. I have passed your feedback over to the Branch Manager who has sent his sincere apologies . I can assure you that he will now be looking into this further for you as a matter of urgency . We will be in touch privately as soon as we have a resolution. If you need anything in the meantime please do not hesitate to call me on 0161 768 2842. Jo - Customer Care Team.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer