We recently hired some portaloos for an event. The whole booking process was easy but it was the communication received from the delivery driver, Adam which was brilliant. He kept me up-to-date with o... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We recently hired some portaloos for an event. The whole booking process was easy but it was the communication received from the delivery driver, Adam which was brilliant. He kept me up-to-date with o... Se mer
Företaget har svarat
Came over from Jewson where Kim was manager, as I always say you follow the manager not the company! Always been well looked after and items delivered on time and serviced properly. Will always get ba... Se mer
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Hired a whacker to complete a driveway project. Booking my hire was nice and easy. I called the sales team to ask a few questions before ordering, and they answered quickly and efficiently. On the... Se mer
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What a difference! Manager is unpleasant individual. She literally just wants to rip you off. Hired items at the backend of last year everything was top notch. Now just unpleasant! Will be taking... Se mer
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Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
48 Ratcliffe Gate, NG18 2JL, Mansfield, Storbritannien
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wouldn’t use the term “great” for borrowing equipment, but, I would use efficient, helpful and a pleasant experience.

Svar från Brandon Hire Station - Mansfield
Great service as usual thanks again, Marlite.

Svar från Brandon Hire Station - Mansfield
Excellent customer service. Tools delivered and collected when they said they would be. They came highly recommended. I will definitely do business with them again

Svar från Brandon Hire Station - Mansfield
Hired a whacker to complete a driveway project.
Booking my hire was nice and easy. I called the sales team to ask a few questions before ordering, and they answered quickly and efficiently.
On the day of pickup, picking up was really easy, and the in store staff were really helpful too. Dropping off was also a simple process.

Svar från Brandon Hire Station - Mansfield

Svar från Brandon Hire Station - Mansfield
From ordering to receiving was quick and efficient and they came when they said they would .

Svar från Brandon Hire Station - Mansfield
Delivered on time and easy to contact to arrange pick up

Svar från Brandon Hire Station - Mansfield
Quality equipment at Competitive prices. What more do you want!

Svar från Brandon Hire Station - Mansfield
I hired a Stihl Saw but did not realise the cost did not include the blade. I was in a rush when I collected it as the job was in London. Rather than try and sell me a blade, they borrowed me one. Great service.

Svar från Brandon Hire Station - Mansfield
Highly recommended! Needed a road breaker for the weekend and the staff at the Mansfield branch were super helpful, thankyou!

Svar från Brandon Hire Station - Mansfield
Hired a compacting plate for over the bank holiday weekend. Arranged to collect it myself and I was in and out within 15 minutes, same with the return.

Svar från Brandon Hire Station - Mansfield
We recently hired some portaloos for an event. The whole booking process was easy but it was the communication received from the delivery driver, Adam which was brilliant. He kept me up-to-date with our delivery and pick up times. He was polite, funny and professional and nothing was too much trouble for him.

Svar från Brandon Hire Station - Mansfield

Svar från Brandon Hire Station - Mansfield
Guys at the branch were extra helpful and offered advice when needed. Prices were comparable to most.
Booking was easy, collection simple, service excellent, trouble free return.

Svar från Brandon Hire Station - Mansfield
I am writing to express my disappointment with the service I received when I hired a tool from your company.
I hired a compactor from your company last week to help me with some DIY work at home. However, when I started using the compactor, I quickly realized that it was not functioning properly. The compactor was overheating and producing an unpleasant burning smell. As a result, I was unable to complete my work and had to return the faulty tool to your company.
When I returned the compactor to your store, I was told that I would have to pay for the full hire period, even though the tool was not working properly. I was extremely dissatisfied with this response, as I feel that it is unfair to charge customers for a faulty tool that was not fit for purpose.
Furthermore, the customer service I received at your store was poor. The staff member I spoke to were unhelpful and uninterested in resolving the issue. I asked to escalate the matter to a manager, who I had actually been speaking with. However, the whole process was time-consuming and frustrating.
Overall, I am very disappointed with the service I received from your company. I expect better from a tool hire company, and I hope that you will take steps to improve your service in the future.

Svar från Brandon Hire Station - Mansfield
Going downhill
Shocking services by this place first dealings was ok. Was served by a tall lad he was good. Went to hires more stuff but lady with big attitude issue put me off. Won't bother with you lot no mores.

Svar från Brandon Hire Station - Mansfield
What a difference!
Manager is unpleasant individual. She literally just wants to rip you off.
Hired items at the backend of last year everything was top notch. Now just unpleasant!
Will be taking my business elsewhere for future needs.

Svar från Brandon Hire Station - Mansfield
Came over from Jewson where Kim was manager, as I always say you follow the manager not the company! Always been well looked after and items delivered on time and serviced properly. Will always get back to you and give 100% customer service both Kim & Declan will always ensure I have everything I require on time.

Svar från Brandon Hire Station - Mansfield
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