Brad Teal Real Estate - Essendon Omdömen 79

Prompt and Professional team!
Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and brilliant communication skills. Always quick to action any requests from myself or tenants. Much appreciated!
Vesna

TENANTS BE WEARY!

I had a serious mould issue in the property I rented through Brad Teal Woodards and from their staff I got no compassion or concern about me or my family, even though it is widely known mould exposure can cause serious health implications, particularly for my 4-month-old baby.

An entire month of rent was affected by this issue, two weeks I had use of roughly only 50% of the property and another two weeks I had paid for the property was empty as we moved out. Agent advised me the landlord refused to return some of the money for the last month rent. They thought they completed their duty of care by allowing me to leave without giving the required 28 days’ notice without being penalised. I was forced to apply to VCAT to get some recompense for lost rent.

The mould outbreak in both bedrooms resulted in my wife, my 9-year-old daughter, my 4-month-old baby girl and I sleeping in the living room. This was reported to the property manager who continually downplayed the seriousness of it including a suggestion that the mould "looks like mould caused from food not water"….in the walk-in robe…right next to a discoloured wall from an apparent water leak. WOW! I still can’t fathom the idiocy of this comment.

After sending photos of the 2nd mould outbreak two property managers came to assess the situation. This is when I had to show one of them exactly where I had taken one of the photos of a movable piece of furniture that was covered in mould. I did this because she had questioned where the photo was taken as the carpet in the photo didn’t match the apartment carpet…it was the carpet right outside the front door. Again…WOW! Yes, this was the same person who made the food comment.

After vacating the property a sneaky attempt to charge me for some repairs that were general wear and tear (owners cost) and for mould on the carpet in the bedroom where I had email correspondence from a property manager telling me to leave that as she was organising this to be cleaned once I vacated. These bullies threatened that if I didn’t clean the carpet or fix the wear and tear issues my bond wouldn’t be released. I only got my bond back because I initiated the bond refund myself through RTBA in which case the agent has zero power to stop the bond being released, unless they go to VCAT, which they wouldn’t in this case because they were trying to rook me.

Lastly, another example of their very dodgy tactics. Shortly after I moved into the property, a carpet layer came to quote recarpeting both bedrooms so the owner could dock the previous tenant’s bond. I moved out after 13-months and the carpet was never replaced even though they took money from previous tenant. To go for a second bite of the cherry they attempted to dock my bond due to mould build-up under the carpet which had formed through no fault of my own.

Leanne was very friendly and extremely helpfull in selling my Aunts house for her. She went above expectations in her willingness to get a great result with the sale.

We had been living in the house we built for the past 50 years so to sell was a major decision. We’ve never sold property before and have nothing but gratitude for the professionalism, local real estate knowledge, compassion and empathy shown to us through the process. Initially wanting to sell “off market”, and having very successful “open for inspections”, Bruce advised us that an auction was the best option for maximum results. As it turned out, we didn’t make it to auction day, our home was sold after 21 days on the market via a “Zoom auction” which resulted in a sale price we were only dreaming of. We will be forever grateful to Bruce and Scott for encouraging us through the experience and for achieving such a wonderful result.

I had the pleasure of dealing with John Ho. John is a very professional and down-to-earth agent. He made the purchase of my first property a stress-free transaction. John showed a genuine interest in trying to find me the right property. John promptly communicated with me every step of the way and was always available to answer my questions. If you are looking to purchase a property, I recommend John Ho without a doubt. Thank you

Our family would like to sincerely thank Jacqueline Iversen and Brad Teal for managing the sale of our property. Both Jacqueline & Brads interactions with us were of an impeccable standard... Their measured and at times calming demeanors were appreciated and helped keep the whole process in perspective. Jacqueline's great negotiating skills helped secure the sale on the cusp of xmas easing the stress of a usually busy time of year!!

Lara and Michael were very efficient and couldn’t have been any more helpful. They kept us updated continuously and we couldn’t be more pleased with their performance and professionalism

Bruce and his team were helpful, informative and accommodating. We appreciate his ongoing communications throughout the auction campaign and was flexible with our purchase terms too. I would recommend Bruce and his team to anyone who wants a great buying experience!

Brad Teal and Jayden Manno were absolutely brilliant in marketing our home and getting it sold.
We couldn’t be happier. They were professional, gave us updates regularly and were so friendly, they treated us like family.
We would highly recommend Brad Teal Real Estate.

The team at Brad Teal Real Estate, especially Craig and Stacey who we dealt with, were awesome.
Made it a breeze to buy our first home, which can be a daunting task.
Always communicating and always available to answer any questions we had about our first experience buying a house.
Very professional, would definitely use or recommend if selling up in the area.
Thank you so much from Alex and David.

Brad, Rebecca and team gave us a level of trust, comfort and confidence right from the start with selling our home. We received regular communications/updates throughout the process. And using their market knowledge and expertise they delivered a pleasing result in a covid affected property market. We recommend Brad Teal Real Estate and would use them again.

The team at Brad Teal Real Estate were a very professional and exceptional crew to work with. They made everything very accommodating and a big shout out to John Ho! John was always available to contact and very quick to respond to you inspection bookings and information requests. After our fantastic experience with John especially, we couldn’t recommend the agency highly enough!

Jayden was absolutely amazing all the way through my campaign. Really can’t thank him and Lara enough for their continuous support, long chats and positivity! This market has changed dramatically since Lockdown 2.0, and throughout of all these adjustments and added challenges he was able to maintain absolute confidence and of course find the perfect purchaser for my property. I highly recommend this dynamic duo, thank you to you both!!

Tony was terrific. He kept me informed every step of the way, even when we were in lockdown during covid. Nothing was to much trouble for him.
Thanks Tony!
Ps Brad was great also!

I've used Brad Teal Real Estate for managing the rental of my property and the sale of it as well and in both instances they were prompt, communicative and met both my needs and expectations.

I would definitely use them again and recommend them to others.

The entire process was easy from start to finish.
My agent Anthony kept me up to date with each step of the campaign.. he is professional, yet approachable and i felt at ease being guided by him.
I did not feel pressured nor stressed throughout.. and the end result was a definite positive!

This is the first time I have sold a property in my life. Even though this was a deceased estate property (my Mother's who passed away sadly last October), my experience was excellent, better than what I thought it would be.
Jayden had demonstrated such professionalism during the process and to the end. His consideration that this was our family home for nearly 50 year with a lot of emotional attachment from my childhood. He was able to get a good price for the house which in turn honoured my Mum and Dad's (deceased) hard work to pay it off when they were alive.
I would highly recommend Jayden Manno to look after the sale of any property. He is trustworthy, considerate and most of all, his focus is to meet the needs of the Vendor was his priority, which we found truly refreshing. Thank you Jayden.
Review written by Fiona Pereira (Executor: 126 Parer Road AirportWest - Property sold 14/11/2020)

Jayden Manno at the Essendon office was instrumental in selling my property quickly. He was efficient, always followed up on what he said he would do and honest and realistic in managing my expectations. He was first rate in maintaining communication.

Jayden from Brad Teal was a pleasure to deal with, the process was quick and efficient, they took care of everything from start to finish, best of the best!

Jayden Manno our agent was great to deal with during our process of selling the block of land.
He always answered calls and texts. Always supportive of us and, what we wanted. Guided us well in helping us make wise decisions.
He worked hard to achieve the result we wanted.
Overall we had a positive experience with Jayden, we would definitely recommend him as an agent.