Easy to order the type of gravel I needed on line. Received an acknowledgment immediately. Within suggested delivery timeframe an email was sent with delivery day. I did not need to change this but th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at Taunton were brilliant, the lady I spoke with on the phone was helpful in rearranging our delivery and the delivery guy was really friendly and put the gravel exactly where we wanted it.... Se mer
Ordered sand and cement online. Both products were priced competitively and the same as we had used before so good consistency. Checked delivery with the local branch and they confirmed the delivery w... Se mer
Företaget har svarat
Ordering was simple and price was great compared to others but still 30% up on two years ago (thanks Tory mismanagement of the economy). Delivery driver was a star. Reversed through a narrow gate, neg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrivet av företaget
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktuppgifter
Wellington New Road, TA1 5LU, Taunton, Somerset, Storbritannien
- 01823 254666
4,2
Bra
245 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had not been to yard for a while and…
Had not been to yard for a while and delighted to see how it has been reorganised. The lads were extremely helpful and I was soon sorted and on my way. Good old fashioned service with a smile and efficient.
25 januari 2022
Svar från Bradfords - Taunton BBS
Hi Jack,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had such a positive experience with us and our branch team in Taunton.
We hope to see you again soon!
Kind Regards,
Charlotte
Very good service and helpfull by Paul…
Very good service and helpfull by Paul at Taunton branch
28 december 2021
Svar från Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Helpful delivery driver great…
Helpful delivery driver great communication arrived on time. Yet to test the product itself but pleased with the service.
11 november 2021
Svar från Bradfords - Taunton BBS
Hi kenny,
Thank you for taking the time to leave us a review.
I am really pleased to hear about your positive experience with our team at Taunton.
It is great to hear our team provided great communication and delivered when suitable for you.
If there is anything else that we can do for you please do email Ecommerce@bradfords.co.uk
We hope to see you again soon.
Kind Regards,
Megan
Very happy with my purchase
Very happy with my purchase, staff were very helpful and friendly. The delivery
driver was polite and helpful. Would most definitely recommend.
2 oktober 2021
Svar från Bradfords - Taunton BBS
Hi Rosemarie,
Thank you for taking the time to leave us a review.
I am pleased to hear about your positive experience with our Taunton branch .
It is great that our team were helpful and were able to provide a friendly delivery service.
We hope to see you again soon!
Many Thanks
Megan
Great delivery drivers and service.
10 september 2021
Svar från Bradfords - Taunton BBS
Hi Simon,
Thank you for taking the time to leave us a review.
It is great to hear that our delivery driver at the Taunton branch provided a great service.
If we can do anything else please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon!
Many Thanks
Megan
Slabs
Prompt delivery. Polite and helpful driver and office staff. Good quality product. Best price.
7 september 2021
Svar från Bradfords - Taunton BBS
Hi Rosie,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon,
Kind Regards,
Charlotte
Great staff and efficient service
Great service from bradfords, i ordered two bulk bags of topsoil which as a public customer i had no experience of. The ordering process online was quick and easy and well priced. I had a call from the guy in the office who gave me some options for delivery and made it really easy. When the soil arrived. Rob the driver was very efficient and was a credit to the company. 10/10 will be using again.
3 september 2021
Omdöme utan inbjudan
Svar från Bradfords - Taunton BBS
Dear Jack,
Thank you for taking the time to leave us a review.
I am happy to hear that your experience with our Taunton branch was a positive one and you found the process or ordering quick and easy.
I am also pleased to hear that you will be using us again, we look forward to seeing you again.
If you need anything else please email Ecommerce@bradfords.co.uk
Many Thanks
Megan
Outstanding company
Outstanding company, excellent products and prompt reliable deliveries 5 stars ✔
1 september 2021
Svar från Bradfords - Taunton BBS
Dear Mr G,
Thank you for taking the time to leave us a review.
We are really pleased to hear about your experience with our Taunton West branch and the service that they provided.
We will pass these comments on to the branch.
We look forward to seeing you again.
Kind Regards Megan
Good price
Good price, and plenty of stock. Delivery time is great, which is a real bonus as needed items fast. Have used twice now in a week and will do again.
22 augusti 2021
Ordered parts on-line
Ordered parts on-line. Confirmation phone call from Bradfords gave date for delivery and the correct items arrived that day.
5 augusti 2021
A pleasure to deal with
From ordering through to delivery. Easy to deal with friendly and helpful. I wish I had used them before.
The staff couldn't do any better a pleasure to deal with
26 juli 2021
I ordered online which was easy
I ordered online which was easy, was given a delivery date which was met and the driver was first rate. He offloaded bulk bags to exactly where I asked and I was in awe of his skill with the crane. No more to say, well pleased.
9 juni 2021
Maybe don't sell items you've already sold...
Ordered and paid for click and collect for two bags of mortar, rang on the Thursday to check they were in so I could pick them up on the Friday, which was confirmed. Got there and they'd sold the last two the day before. The cashier was apologetic and processed a refund quickly but overall it's terrible service, won't use them again.
2 juni 2021
Svar från Bradfords - Taunton BBS
Dear Ian,
Thank you for taking the time to leave us a review.
I am saddened to see that the products you had ordered and paid for were unavailable on collection and I apologise greatly for this and for any inconvenience this may have caused you. I am pleased that our branch staff were apologetic and processed your refund quickly but this is certainly not the experience we hope for our customers to have.
I will certainly look into how this happened and how we can prevent this from happening again in the future.
Apologies again.
Kind Regards,
Charlotte
Very helpfull
13 maj 2021
Communication has been poor
Communication has been poor - no acknowledgment of email queries. Phones are not picked up.
Advice on a product not being available for home delivery was sent to a group of customers (so I have all their email addresses as they have mine) - this is not 'good' practice.
Still waiting to see if the remainder of my order every turns up...no indication of when that might be.
Sadly, order did not turn up on the scheduled day. However, order arrived this morning - a lovely driver who was very helpful.
9 maj 2021
Svar från Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I am saddened to hear of the poor experience you have had with us and I apologise greatly for this and for any inconvenience caused.
I am of the understanding that the unavailable product has now been refunded and that the remaining products on the order were delivered to you yesterday.
If this is not the case or you would like to discuss this further, please email me at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
Long wait for delivery
Long wait for delivery and then it didn’t turn up till the following day. A phone call to tell us it was held up would have been useful to save us hanging around all day. The sand is great but the aggregate has too many oversized pieces for the job.
21 april 2021
The order itself and products were…poor service
The order itself and products were perfect but the service was poor.
Staff member basically pointed to a pile of slabs and said “over there”.
I had only ordered four grey ones but I had to collect them from the stacks myself.
On carrying them to my vehicle and loading them I slit my finger on a rough piece of cement on the slab, I obviously didn’t think I would need safety gloves as I wrongly assumed that I may be assisted to carry them to my car.
8 april 2021
Svar från Bradfords - Taunton BBS
Dear Samantha,
Thank you for taking the time to leave us a review.
We highly value all feedback that we receive.
I am saddened to hear of the poor experience you have had in one of our branches when collecting an order.
This is not the experience or the service we like to provide our customers and I apologise greatly that this has happened to you.
I will pass your feedback on to branch management to investigate this further and to prevent this from happening again.
If you have any further issues, please contact me at ecommerce@bradfords.co.uk
Kind Regards,
Charlotte
Still waiting for a late delivery
Still waiting for a late delivery. Bit ridiculus asking for a review.
28 mars 2021
Svar från Bradfords - Taunton BBS
Hi,
Thank you for taking the time to leave us a review.
I apologise that you are still waiting for your delivery.
I have spoken to the branch who have advised that this was delayed due to a stock issue and that they have previously contacted you to advise that delivery will be made, today, Thursday the 1st of April.
I apologise for any inconvenience this may have caused you.
Kind Regards,
Charlotte
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.