Ordered on-line. Promptly got a call to arrange delivery. Delivery driver notified time frame on the day and delivered on time unloading goods just where we wanted :) Spot on !
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering on line was easy and the delivery driver was polite and very helpful putting the bags of stones where we wanted them.
Delivery spot on, driver dropped items where instructed. No hassle no stress. Online site easy to navigate. Had what was wanted and delivered in a timely fashion updated when they were on way. Can’t b... Se mer
Företaget har svarat
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Skrivet av företaget
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktuppgifter
Woodmead Road, EX13 5PJ, Axminster, Devon, Storbritannien
- 01297 33146
4,6
Utmärkt
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
An excellent service
Easy to order website. Polite and helpful staff. Over the years, I have always had excellent communication and great service from the team at the Axminster branch.
3 april 2024
Svar från Bradfords - Axminster BBS
Hi Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Svar från Bradfords - Axminster BBS
Hi Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
The ordering process so simple and…
The ordering process so simple and collection easy. The staff as pleasant and helpful as ever
28 mars 2024
Svar från Bradfords - Axminster BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order for collection,
We hope to see you again soon.
Kind Regards,
Katie
I arrived at the Axmimster store nice…
I arrived at the Axmimster store nice and early and package was handed over straight away. Just had to sign my receipt and I left great service would highly recommend
26 mars 2024
Svar från Bradfords - Axminster BBS
Good Morning Adam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection with us,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Axminster BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick & efficient
Quick & efficient. Martin the delivery driver unloaded in exactly the correct place without direction.
1 mars 2024
Svar från Bradfords - Axminster BBS
Good Morning Nicholas
Thank you for taking the time to leave us a review.
I am happy to hear that you have recieved a quick and efficient service from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved this has been passed onto all involved with your order in our Axminster Branch,
We hope to see you again soon.
Kind Regards,
Katie
Let down by not returning my deposit on time
1/5 for Bradfords not returning my deposit as quickly as they took it! (Still waiting after 5 days for £245 to be returned).
4/5 for quality of tools hired
5/5 for the customer service people on site
4 mars 2024
Omdöme utan inbjudan
Svar från Bradfords - Axminster BBS
Good Morning Matt
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the deposit not being paid back in a timely manner.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Excellent service
Excellent service … placed order online, received phone call to confirm delivery. Delivery driver extremely helpful.
11 februari 2024
Svar från Bradfords - Axminster BBS
Hi Kate
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great transaction
Great transaction, easy to use website and so easy to find anything with easy search, arrived next day and great value for money, would recommend and use again.
18 december 2023
Svar från Bradfords - Axminster BBS
Hi Damien
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service on my first visit to Bradfords
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful characters sorted out my needs and entertained the dog!
14 december 2023
Svar från Bradfords - Axminster BBS
Good Afternoon Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your click and collect and order at our Axminster Branch,
Thank you for kind words and feedback this has been passed onto all involved,
Merry Christmas
Kind Regards,
Katie
Ordered Click and Collect
Ordered Click and Collect, waited for email or text. None came so after several hours went in.
Apparently they don't contact to say collection ready.
13 november 2023
Svar från Bradfords - Axminster BBS
Good Morning Stephen
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to lack of communication regarding your order. You should've received a text once the branch had picked and had the order ready.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Svar från Bradfords - Axminster BBS
Hi Barry
I am pleased to see that you had yet another positive experience with us!
Thank you for coming back to us and we hope to see you again soon.
Kind Regards,
Sam
Excellent customer service and fast…
Excellent customer service and fast delivery. Delivered with care
3 oktober 2023
Svar från Bradfords - Axminster BBS
Good Afternoon Thenoo123
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received excellent customer service with your order and where happy with the delivery service provided,
We hope to see you again soon.
Kind Regards,
Katie
Svar från Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a polite and helpful service with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from order to delivery
Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very personal way, so I felt I had been properly dealt with. The products arrived when I was advised they would be.
I will happily use Bradfords again and recommend them
23 augusti 2023
Svar från Bradfords - Axminster BBS
Hi Samantha
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Nice friendly service and quick on…
Nice friendly service and quick on delivery, fair priced as well on building materials I have recently purchased.
25 augusti 2023
Svar från Bradfords - Axminster BBS
Hi Adrian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Good value and communications
Good value and communications. Delivery was a couple of hours later than predicted but didn't cause a problem on this occasion.
11 augusti 2023
Svar från Bradfords - Axminster BBS
Hi Stephen,
Thank you for taking the time to leave us a review.
I am pleased that the delay on the delivery did not cause an issue for you,
We hope to see you again soon.
Kind Regards,
Joe.
Svar från Bradfords - Axminster BBS
Good Afternoon Steve
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and friendly service,
We hope to see you again soon.
Kind Regards,
Katie
Still waiting for my pick up at store…
Still waiting for my pick up at store order to be delivered at my chosen branch!
12 juli 2023
Svar från Bradfords - Axminster BBS
Good Morning Mr Williams
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to not being notified about your collection status. Our automated text notification system currently only works with mobile numbers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further and see what we can do to prevent this happening again in the future.
Kind Regards,
Sam
Excellent service and delivery.
14 juni 2023
Svar från Bradfords - Axminster BBS
Hi Mr Widdowson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe
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