The autoplay on Jammin' Jars wouldn't stop on a big win the way it's meant to, kept spinning through it. Small thing, but it's a control that's supposed to work and didn't.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tried a 24-hour time-out and it let me log back in an hour later without a blink. What's the point of a cooling-off tool you can walk past with one click.
support pasted the terms instead of reading my actual issue.
every time I message about the £210 on review the timer seems to start again. Emma was pleasant enough but couldn't say what the actual hold-up was.
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Deposited £240 twice because the first…
Deposited £240 twice because the first didn't show for ten minutes and I assumed it failed. Support saw the double and refunded it, but it took all afternoon to land back.
The reload email said the offer ran to…
The reload email said the offer ran to Sunday; the cashier said Friday. I deposited £12 on the Saturday trusting the email, got no bonus, and support wouldn't honour the mismatch, said the 'website terms take precedence'. So an email they sent me was worth nothing against a date buried in the terms. Deposited on a promise that turned out not to exist, and that's the bit I can't get past.
£120 out of history overnight
Emailed about ticket #18427 and got…
Emailed about ticket #18427 and got sent to chat, which was closed
every time I message about the £210 on…
every time I message about the £210 on review the timer seems to start again. Emma was pleasant enough but couldn't say what the actual hold-up was.
put a query through the form and got a…
put a query through the form and got a reply nine days later
Tried a 24-hour time-out and it let me…
Tried a 24-hour time-out and it let me log back in an hour later without a blink. What's the point of a cooling-off tool you can walk past with one click.
£30 went back to my balance with no…
£30 went back to my balance with no explanation from the agent.
put £240 in on Skrill to clear a…
put £240 in on Skrill to clear a welcome bonus, then found on the terms page that live blackjack counted nothing toward wagering. Nowhere near the offer banner, of course.
support pasted the terms instead of…
support pasted the terms instead of reading my actual issue.
The offer showed x40 above the button
The offer showed x40 above the button, my bonus page said x50
The offer showed x35 above the deposit…
The offer showed x35 above the deposit button, but the active bonus page said x45 afterwards. When I raised it on chat, Sophie just told me the terms were final.
The autoplay on Jammin' Jars wouldn't…
The autoplay on Jammin' Jars wouldn't stop on a big win the way it's meant to, kept spinning through it. Small thing, but it's a control that's supposed to work and didn't.
played Fishin' Frenzy and a new bet cap…
played Fishin' Frenzy and a new bet cap appeared halfway through the bonus
No Clear RNG Info
They say games are fair, but I couldn't find any independent audit certificate or clear info about their RNG provider. Just "trust us" basically.
Support always blames me
Every time there’s an issue, the tone is like I misunderstood, I misclicked, I did something wrong. A bit of empathy would be nice instead of constant deflection.
No Simple History Export
Wanted to download my game history for budgeting, but there's no export or CSV option. Just clunky in-page lists.
No Localized Support
Site is translated to my language, but support only actually answers in English. If they can translate everything else, why not have at least one agent who speaks it?
Cashback is a joke
Their “cashback” program returned like 1 euro after I lost over 100 in a week. It technically exists but feels like they’re just trolling us with those numbers.
Deposit easy, withdraw nightmare
Funny how my money goes in instantly, but when I asked to withdraw a small win, suddenly it's delays, extra checks, more waiting. After a week I just cancelled and played it back, stupid.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








