Boulies Omdömen 

Good chair but slightly strenuous to fit together.

Chair arrived on time with a handy tracker for delivery timing. The quality is great, and it's really comfortable. Had a small issue with the armrest, but the after-service was exceptional—quick communication and a replacement part sent with clear instructions. Couldn't ask for better service. Highly recommended!

No quibble replacement on faulty part.

The chair is great! Comfortable and designed really well.
I did have an issue with one of the arms, but contacting customer service, it was replaced straight away. Cannot complain about that!
Would recommend!

Awesome company. I had a problem with my chair and they sent a replacement part away the same day. No questions.

Saved hard as disabled and can’t work, managed to put enough by eventually for a new chair and the arm rest cushions.
The chair is brilliant but this review is for the arm rest cushion pads.

They look smart except the method of attachment looks slightly cheap.

So once the chair was up I fitted both. Arm rests and tried it all out.

For me it’s a scale modellers chair so like gaming needs to be comfortable for long periods of time.
I sit in the chair lay wearing a tee shirt and after around 20 minutes the pads were aggravating the skin around my elbows so much so that I had to remove them.
Left it a couple of days and again after a short time, skin was again becoming aggravated.

So seems a expensive waste of money and not what I was expecting.

I can see a trend in recent Trustpilots for Boulies. I ordered a chair on July 15th which was in stock. The product was not delivered by Yodel when I was told it would. No communication. I then got in touch with Boulies who, whilst responsive, were not helpful. They have sent out another product, on an even slower shipping timeline with DPD. I challenged them a multitude of times as to why this wasn't expedited given the negative CX, the fact its Boulies' fault & the fact its a very premium product but it's clear the CX team are just following a script and so I've given up.

Arrived very quickly after ordering. Jeff provided really helpful customer service, and the packaging was excellent.

The chair arrived promptly and was well-packaged. It's as comfortable as described on the website.

The chair is comfortable but lacks an installation service. We bought 10 chairs, and while installation was easy, an installation service would be preferable.

Buying my chair was a happy experience. I was impressed by its comfort at a friend's house. Now I have received it. It looks even better than in the pictures and is truly comfortable!

I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!

The chair is of great quality but it took a week to arrive, which was a bit long for me. Hope they can improve their logistics.

Customer service was very friendly and helpful. I bought the Master chair 2 years ago, and when the leather seat cushion cracked, they quickly arranged a replacement.

The chair arrived on time and without any issues. My husband assembled it very quickly. He said the chair is very comfortable.

I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.

A year after delivery, we had a slight problem with the wheels. Customer service sent new wheels. Great service!

I bought a new chair for my husband as an anniversary gift. It arrived on time, and my husband was very happy with it. The chair provides good back support and has been used for a month now.

The box was broken, which was disappointing, but customer service helped me apply for compensation, and the chair is very comfortable.

Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.