If there's option not to give stars, they deserve. Top up issue, they refunded as per notification. Have all requested unnecessary documents and after 40days they will reply if ticket has been r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I mainly used the app for calls as all the standard ones were restricted in my current location. The app has a user-friendly interface and a clear, intuitive design, which made registration quick and... Se mer
Poor customer support. I have been trying to reach them for almost a week now through their official support email, but no response. As big as Botim, I wasn’t expecting for a customer support to be a... Se mer
I made a payment through Botim (botim.me) to a merchant. The merchant declined the transaction, but Botim still deducted [amount] from my Botim account/wallet. So I was charged even though the payment... Se mer
1,4
Mycket dålig
58 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very Poor Customer Support
I reported an issue with my BOTIM/PayBy account and submitted ALL requested documents, including Emirates ID and verification photo. Since then, there has been complete silence. My account remains locked and my money inaccessible with no explanation or update. This is unacceptable customer service for a financial-related platform. I demand immediate resolution. Until then, I do not recommend this service.
18 oktober 2025
Omdöme utan inbjudan
I paid AED 35 for a BOTIM prepaid card…
I paid AED 35 for a BOTIM prepaid card 3 weeks ago and still have not received it. Every time I contact customer support, they redirect the issue without resolving anything. No clear updates, no delivery, and no refund despite repeated follow-ups.
This is extremely unprofessional and misleading. Charging customers and failing to deliver the service promised is unacceptable.
Do not waste your money. This feels like a scam.
17 januari 2026
Omdöme utan inbjudan
It’s so sad and heartbreaking that i…
It’s so sad and heartbreaking that i now have to come here with this review, the service is something else , it’s been a week I’ve been asking to cancel just 1 transaction and get my refund but surprising i got an email which says the issue has been escalated , how? And this isn’t the first time I’m having issues with this app but what to do will wait and see if they do want to refund my money or not because the recipient didn’t received it either.
5 november 2025
Omdöme utan inbjudan
Because of botim am being charge…
Because of botim am being charge unfairly because botim blocked my account and I can’t use other cards to make my load payments from CashNow how is this fair ?
Extremely disappointed the worst customer service I have seen nothing comparable 🤦♂️
3 december 2025
Omdöme utan inbjudan
Severe Mismanagement and Unauthorized Loss of Funds
My experience with this company reflects a serious breakdown in operational integrity. The funds in my wallet disappeared without authorization, and the company has not responded to any of my emails or phone calls. This issue also happened to several people I personally know, which indicates a systematic failure in management, security controls, and customer protection.
A service that handles customer money must demonstrate transparency and accountability. This company failed on both fronts. I strongly urge them to implement proper financial oversight and take responsibility for customer losses.
1 december 2024
Omdöme utan inbjudan
I mainly used the app for calls
I mainly used the app for calls as all the standard ones were restricted in my current location. The app has a user-friendly interface and a clear, intuitive design, which made registration quick and easy. However, I ran into some connection issues sometimes calls didn't go through, so I still had to look for other solutions.
4 oktober 2025
Omdöme utan inbjudan
Poor customer service there customer…
Poor customer service there customer service is terrible they never get anything done for months even the simplest of tasks its abysmal
1 oktober 2025
Omdöme utan inbjudan
Worst app till now no customer care…
Worst app till now no customer care number how people will reach
6 oktober 2025
Omdöme utan inbjudan
I lost last night lottery cash not open…
I lost last night lottery cash not open fully do guys don't play cheat all your money lost 10 aed scratch card .
8 augusti 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.