Borthwick Group Omdömen 

1 285
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Had these cowboys 3 years ago. Wouldn't let them near. Shoddy work that cost me a lot to put right. Complained several times and never got one response. Go elsewhere!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Brilliant job replacing boiler and replacing insulation in loft and walls. Thomas and Alex did the boiler and heating and last night we could really feel a difference as radiators were hottest they've... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had our cavity wall insulation completed today. The 3 lads completing the work were polite, respectful and hard working, and explained what they would be doing. They turned up on time for an early sta... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had our Cavity wall insulation done this morning. The workmen were very polite and cleaned as best they could before leaving. They informed me that the kitchen had not been sealed correctly so we had... Se mer

Företaget har svarat

Företagsinformation

  1. Uppvärmningstjänster
  2. Leverantör av vattenkokare
  3. Gasinstallatör
  4. Leverantör av förnybar energi
  5. Leverantör av värmesystem
  6. Isoleringsentreprenör

Skrivet av företaget

We are Hartlepool and the North East’s leading energy saving experts, helping you to take a ‘whole home’ approach to energy efficiency. We have helped Hartlepool and North east based homes LOSE LESS, USE LESS and GENERATE MORE making homes more comfortable, helping reduce energy consumption and most importantly saving homeowners money. To find out how we can help you save money with our range of green services, finance and funding please call us (Local Rate) on T: 01429 275575 or alternatively email info@borthwickheating.co.uk. A member of our experience team will be more than happy to discuss all of the available options you have available to you.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 285)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Service

Great Service. The guys that came to do my cavity wall insulation arrived promptly & took care to clear up as much as possible before they left. I am very happy with the service i received & they were very polite & courteous.

4 november 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for sharing your experience with us!

Betygsatt 5 av 5 stjärnor

Absolutely great work

Absolutely great work , workers are very friendly and they know what they doing , very good company easy contact with them

4 november 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind review.

Betygsatt 5 av 5 stjärnor

Great company

Absolutely excellent service provided by borthwick group from start to finish.
All the lads are very professional and clean and tidy in their work.
I’m absolutely over the moon with my now energy efficient home.

1 november 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind feedback.

Betygsatt 5 av 5 stjärnor

Cavity wall insulation replacement.

Great communication from the start to the finish of the job. Team arrived on time, carried out the work in a professional, timely manner and cleaned up before leaving.
Recommended.

23 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

we appreciate your kind review.

Betygsatt 5 av 5 stjärnor

I highly recommend this company

I highly recommend this company. Very professional and friendly staff. I'm very impressed!

1 november 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind words.

Betygsatt 5 av 5 stjärnor

Great Service!

The whole process from start to finish was great, the initial canvasser, to the survey and finally the installation.
Really friendly and happy guys, great job.
Couldn't have had a better experience.
A credit to the business!

1 november 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind review.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent, turned up when they said they would completed the works in a timely manner with minimal mess

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

We appreciate your kind review.

Betygsatt 5 av 5 stjärnor

Great experience from customer services…

Great experience from customer services throught to survancy and then the guys who done the wall installation very good, got on with the job noise as expected from drill but explained what was happening cleaned up after themselves and knocked for me to check I was happy with the clean up .... brill polite lads 👍

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind feedback.

Betygsatt 5 av 5 stjärnor

Cavity insulation removed and replaced…

Cavity insulation removed and replaced under GBIS. Two guys, both very friendly, polite and informative. Work was completed on time, brick dust etc all cleaned up without needing to ask, overall a very pleasant experience.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

We appreciate your kind feedback

Betygsatt 5 av 5 stjärnor

The 2 guys were prompt in arriving and…

The 2 guys were prompt in arriving and demonstrated competence and commitment in commencing their job to the proper regulations and requirements of the job in hand. They worked well in tandem and left my property in good repair.

24 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for sharing your experience with us!

Betygsatt 1 av 5 stjärnor

Full eco home system installation…and damage

Full eco home system installation completed.
If I could get them to de install I would , and get my old boiler back in, i would .
Caused damage to property , returned under false pretences to fix poor installation of boiler , still not working efficiently , electric grey cables left loose in loft .Made a right mess , one worker told me to go f...
myself , because i asked them to use side entrance and use his own equipment , not mine .
I have tried to get back to fix / put right , 5 weeks now , I have compliant to gov web site .
Beware if you use these , messy , unsafe and don't use PPe , and will try to use your tools and equipment . Cause damage and they don't take ownership . poor people to deal with , if i could give no stars i would.

10 september 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

In order for us to fully understand and address your concerns, we would appreciate it if you could please send a summary of your complaint, including any details of contact you have had with our company, to complaints@borthwickheating.co.uk.

We understand how frustrating it can be to experience problems and we assure you that we take all customer complaints very seriously. We would like to assure you that we will do our best to address your concerns in a timely and efficient manner.

If you have any further questions or concerns, please do not hesitate to contact us at complaints@borthwickheating.co.uk. We would be more than happy to assist you. Thank you for bringing this matter to our attention. We look forward to hearing from you soon.

Betygsatt 5 av 5 stjärnor

Cavity Walls

Cavity Walls completed with 100% satisfaction. 2 lads turned up to do the work and had a polite professional manor. left the work completed all clean and tidy showing me around the property to show me how the work was carried out and to make sure i was happy before leaving. Thanks Borthwick Group..

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for your kind words.

Betygsatt 5 av 5 stjärnor

Quick and professional

Showed up on time, were very polite and the job was done fast with very little mess.

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Glad to hear about your experience with us!

Betygsatt 5 av 5 stjärnor

Loft Insulation

Two insulation fitters arrived promptly, they were very polite and informative. They did an excellent job taking the old insulation out and fitting the new. They tidied up after the insulation process.

21 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for sharing your positive experience with us!

Betygsatt 5 av 5 stjärnor

Borthwick group

The lads turned up on time. Polite. Hard working. Trustworthy. I would recommend
Borthwick group.

17 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for sharing your experience with us!

Betygsatt 5 av 5 stjärnor

Cavity wall insulated

Had my old cavity wall insulation removed and then re-insulated yesterday by Borthwick group. The 2 lads who done it were very punctual and arrived right on time. They were polite and professional and all times they carried out the work with no issues and left no mess afterwards making sure to leave the outside clean and tidy. All the staff I’ve dealt with from the company have all been polite and helpful

17 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

Thank you for sharing your positive experience with us!

Betygsatt 1 av 5 stjärnor

I have autism and decided that I didn’t…

I have autism and decided that I didn’t want the job doing as we couldn’t have a combi boiler and I couldn’t deal with the mess.
They would not stop hassling us with phone calls, it has gotten so bad that I am in contact with the police as they are calling us daily . I would personally like to know were they got my contact number as it was never handed out. Disgusting practices for a professional company. They can’t contact us now as number is blocked

17 oktober 2024
Omdöme utan inbjudan
Logotyp för Borthwick Group

Svar från Borthwick Group

In order for us to fully understand and address your concerns, we would appreciate it if you could please send a summary of your complaint, including any details of contact you have had with our company, to complaints@borthwickheating.co.uk.

We understand how frustrating it can be to experience problems and we assure you that we take all customer complaints very seriously. We would like to assure you that we will do our best to address your concerns in a timely and efficient manner.

If you have any further questions or concerns, please do not hesitate to contact us at complaints@borthwickheating.co.uk. We would be more than happy to assist you. Thank you for bringing this matter to our attention. We look forward to hearing from you soon.

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