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Thank you Joanne Mkize for your help. Had a problem with money registering on the meter and Joanne helped me sort it. Thank you

Many thanks to Zamantshali Mtshali who helped in resolving my outstanding meter balances issues.

many thanks to Ash martin at boost power who helped me sort a problem with my meter, we need more people like that, top marks Ash.

Wandiswa Nxumalo was helpful in taking the next steps to resolve a long-running problem where (I am sorry to say) other advisers had failed to grasp the issues. Wandiswa was knowledgeable and competent.

Today I spoke to Danielle chetty and she was externally helpful and kind on the phone used her manners and spoken to like a adult iv had Many phone calls with boost and had lots of problems this was the first time Iv rang boost and felt good about the phone call as I have anxiety using the phone and she made it easy for me thank you

Shannon Wilkins Was extremely helpful and understanding, was so easy to talk too and explain my situation couldn’t ask for anyone more helpful thanks again

I would not recommend boost. Takes at least an hour to get through to customer service. If you try to contact them by Web chat you could find yourself in a queue of 100 plus before you.

I spoke to siyabonga dlamini who sorted my issue very quickly. My details were taken and security question asked, I was offered help and with being on the priority list I was asked if there was anything else I needed. Great service every single time, I wouldn’t ever choose a different provider. Thank you a siyabonga for your help.

Zinhle Mkhize extremely helpful and very fast to sort any issues out

Bhekani was excellent, sorted out my query re top-up cards, explained clearly and concisely what he would do and stayed on the line until I'd received the email containing barcodes and understood how to use them.
And Bhekani picked up the call far quicker than the long wait time that the pre-recorded announcement suggested.
Thanks so much

naralda bramdaw was a fantastic help with me after one of her colleagues ended the chat in me,
I explained I'd of understood what he siad if he had of not ended that chat, naralda bramdaw then spoken to me and was a fantastic help with me and listened to what I was saying thank you so much for this

Njabulo Charmane

Very efficient and helpful

Always helpful and friendly.was helped by Lindokuhle Cossa today and had no problems at all

Njabulo Chamane was amazing and very helpful. Also patient and understanding which is Huge weight lifted off my shoulders so thankyou. I will definitely be recommending to family and friends.

Njabulo chamane
Excellent always helpful

I have no issues he helped me and talked me through everything I need to know and Njabulo Chamane help me get my issue sorted

(Danielle c)Couldn’t of helped more I toppled my gas up twice to it still not come on soon as I got on online an spoke to this assistant she help me straight away and was able to get my gas on , so Thankyou very much .

Old meter wouldn’t top up, had a smart meter fitted, won’t top up ! Possibly something to do with the engineer linking the meters! Nobody really knows, not yet convinced anyone cares. Keep phoning, web chatting no solution. Twice webchat just closed the window on me!!!! If the management are reading this - please help the team sort these problems out - you are in charge of our utilities- feels a little worrying if I’m honest!

Today I rang and had worked myself up about the topup system problems ithis has been ongoing since as far back I can think. I have to rely heavily on the internet as this is my to get things delivered to my home. The gentleman named Baneal was the agent and immediately looked into what it could be. I now have the information I need. Top guy politeness
Thanks and I hope all your people will be merry and celebrate Christmas
Farah

Just bought a house with pay as you go bills run up by previous owners and JOAO MATHE was very helpful in sorting out my new account, explaining how to get new gas card and electricity key and remove the debt. Line was very poor, so often couldn't hear what was said, and it did take a very long time, hence 4 not 5 stars. Thank you Joao, for sticking with me all that time and sorting it out (hopefully - we shall see when I use my codes to get card and key and remove debt tomorrow!)