We switched to the Booster theme last year, and since then we’ve definitely experienced a lower conversion rate compared to our previous setup. Since then, we’ve been continuously working on i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Powerful themes from an awesome team. All the must-have apps are already included, meaning you're saving a lot every month. The integration of the theme to your Shopify store is super easy. Excellent... Se mer
Great theme, works really well and even speeds up an already fast site! Love the included features for client interaction and upsells and always found customer support to be very quick to respond and... Se mer
Företaget har svarat
So far so good! We stilll haven't launched our shopify store so don't know much about the response of Booster to all those aspects but if we're talking about customizing your store and customer suppor... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
2X your Shopify store sales in a few clicks with one of the most advanced Shopify theme ever created. 🚀
Kontaktuppgifter
3,9
Bra
203 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
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Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booster has great built-in features
Booster has great built-in features. Dulce has been such a great help with getting the website exactly how we like it.
7 februari 2023
Omdöme utan inbjudan
Svar från Booster Theme
We're very pleased to know that you had a great experience with our support staff. The Booster team is committed to provide excellent customer service, and we are pleased that we were able to satisfy your demands. Thank you so much for the 5-star review!
Im very happy that i choosed this…
Im very happy that i choosed this theme. The customer is always there to help and often has great ways to solve my questions.
9 februari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing Booster theme, Ricardo! We're happy that our support team was quick to assist you with your inquiries and that you found our our support exceptional. We really appreciate your positive feedback!
Dulce S.
Very poor customer support. No reponse on email/messenger/tickets
I have paid for booster theme a week ago. till today there is no login email. They have acknowledged that they have some issues with our email. But i have given alternative email ID's to send the URL. Created 5 support tickets so far. They promise 1-2 days response. But it is over 7 days. I believe being a tech company not able to send an email with login URL is really sound like they are looking backwards in their technology. By the way i have payment receipt come through to the same email. I hope it would not come to the refund situation on failure to provide the login email.
26 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hi Shalini,
We received your first ticket and tried to answer to your but seems like your email is bouncing. We received all the others one and same error. I'm not sure if you are leaving the correct email cause we tried to send emails from 4 differents adress and you can't seems to receive it. Please message me personally at loic@boostertheme.com, so we can solve this together.
Best regards
Theme and Support are excellent
I did not think that Booster Theme could change my store so much in terms of speed. I am thrilled that I decided to use Booster Theme. I had problems with the registration of the theme right at the beginning, but the support solved the problem in a concise.
Now it's time for me to explore all that Booster Theme offers.
29 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hello Gerhard. We're thrilled that you had a great experience using Booster theme and that our support team was able to assist you when you had problems with your license activation. We're happy to hear that Booster theme has helped with the speed as well. We're always striving to improve our product and services, so if you have any questions or suggestions, please do not hesitate to contact us!
Dulce S.
best theme for shopify
best theme for shopify, support is great, can be a few days but at least there is a company backing up their product.
18 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing Booster Theme, Brett! We're so glad you're happy with it and that our support was able to help you out. We know how important it is to have a theme that's easy to use and looks great, and we're happy that Booster Theme delivers on both fronts.
If you ever need any further assistance or have any suggestions for us, please don't hesitate to reach out. We love hearing from our customers and using their feedback to make our themes even better. Thanks again for choosing Booster Theme!
Loic N.
Great Support for Less Experienced
I am newer to ecommerce and have need a lot of support to build my site. Booster has been super helpful and responsive to my requests for detailed steps. Dulce has been exceptionally helpful, always professional and patient. I recommend Booster for the great support services the availability of so many apps that come with the theme.
18 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing Booster Theme, Tanya! We are so happy to hear that you have found our support services helpful. Our team is dedicated to providing quality customer service and we are glad to know that we have been able to meet your needs. Thank you for the positive review and recommending us to other business owners.
Loic N.
Support is great, but...
Support is great, but the theme itself is full of bugs and flaws. I've spent countless hours trying to bypass them by myself or with the help of support team, and to make my website functional. In my opinion this theme is too expensive to have such problems.
EDIT: I have to edit this review from 4 to 5 stars because their customer support is truly amazing. They respond so fast and will fix anything in no time.
20 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hello Marko,
Thank you for your honest review of our Booster Theme. I am sorry to hear that you have had such a difficult time with it and that the support has not been able to resolve all of your issues. We are constantly trying to improve the theme and its functionality, so your feedback is very much appreciated.
I understand how frustrating it can be when you are working on a website and things just don't seem to be going right. Hopefully, we can get everything sorted out for you soon. In the meantime, please don't hesitate to reach out if there is anything else we can do to help.
Best regards,
The Booser Team
Great Theme and Great Service and Support
I have been a user of Booster theme for 4 years now. My store did not use all of the features that are built in. I worked with the Booster Theme to redesign my website (it was looking dated) and it turned out wonderful. The team was excellent to work with and the quality is top notch. So what difference did this make? We went live in mid December and we had our best revenue month ever. This January is looking very strong. I wish I could say it was one thing that changed but it was a long list of improvements and easy of use on the site that moved the proverbial needle. Loic provide great leadership during the project and again we are extremely happy with both the service and the results!
15 december 2022
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for your kind words and endorsement, Ric! We're so happy to hear that our theme have helped you achieve such success. Our team is passionate about creating high-quality products that make a difference for store owners like you. We're grateful for your business and we hope you'll continue to choose Booster Theme in the years to come.
Loic N.
Super helpful support!
Booster themes support is always quick to respond and helps answer any questions. Each time I've needed help, they've always found a solution and made it easy for me!
13 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing to use a Booster Theme, Kara. We're glad to have you as part of the community and appreciate your kind words about our support team. Our team is passionate about helping people create beautiful websites and we're happy to know that we've been able to do that for you.
If you ever need assistance with anything related to our themes or your website in general, don't hesitate to reach out. We're here to help!
Loic N.
A very good theme has many features and…
A very good theme has many features and helpful support team
15 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for taking the time to review our Booster Theme, Bara. We're so glad to hear that you're happy with it!
Our support team is available 24/7 to help with any questions or issues you may have and we're always working on new features to add to the theme. Thank you for choosing Booster and we hope you'll continue to love it!
Loic N.
Stable Theme With Efficient Client Support
I purchased Booster Theme for two of my Shopify stores 1 year ago. The price gets easily compensated with the client support updates and fixes to help with customization. The theme is stable, I didn't encountered problems, and it's easy to use.
8 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for your review, Luis! We're glad to have you as a Booster Theme customer and that you're happy with our product and support. If you ever need assistance, please don't hesitate to reach out. We're here to help!
Loic N.
Website Wuery
Issue with part of my website, very quick response leading to a satisfactory resolution.
12 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hello Allen,
Thank you for your kind words and awarding Booster Theme with 5 stars. We're glad to hear that you're satisfied with our product.
It pleases us even more to know that we could quickly help resolve an issue you were having on your website. Our team is always here to assist our customers in any way possible.
We hope you'll continue to enjoy using Booster Theme for all your future website projects. Feel free to contact us anytime if you need assistance or have any questions.
Best Regards,
The Booster Theme Team
Excellent Shopify theme and support
Excellent Shopify theme. We implemented on 4 stores. Goodwave.co . Incredible support. Has been there for us every step of the way. Highly recommended.
12 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing Booster Theme Aaron, and for your kind words about our support. We're glad to hear that you've had a positive experience with our theme and that our team has been able to help you out every step of the way. We appreciate your business and look forward to working with you in the future!
Loic N.
Stop Messing with Unsupported Themes and Get Booster
I worked for years with a Theme that was buy once and do as you wish with it. Those never keep up with Google and you are always limited for coding when things change in Search Engines. Since I have been with Booster, not only do they keep up with the Search Engine Changes and adjust the code in the Theme accordingly, but they have also alerted me to issues they can fix and offered to do that at an affordable fee. The support takes a while because they do full support, but it is always worth the wait. You cant go wrong using this Theme.
12 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for choosing Booster Theme, FitCord. We're glad to have you as part of the community and appreciate your feedback. We continuously work to update our themes with the latest changes in search engine algorithms and aim to provide the best possible experience for our users.
If you ever encounter any issues while using our themes, please don't hesitate to reach out to us for support. We're happy to help!
Loic N.
Refund SCAM
I purchased this theme as they give an option to evaluate, they offer a no quibble money back guarantee great I thought. What a waste of money, I decided after 4 days to request a refund and cancellation of my license, emailed support no answer. Sent several emails no answer to any of them. The refund offer is a obviously just a SCAM to get you to purchase and then ignore you if you decide to request a refund.
I now have 2 days left of my 14 days refund offer and I have still not heard anything from them.
Absolute SCAM of a product.
12 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hi Lee,
Thanks for your review. We're sorry to hear that you didn't have a good experience with our product or customer service. Our team responds to all emails within 24 hours (usually much sooner), so I'm sorry to hear that you didn't receive a response. If you could please email us at support@boostertheme.com we would love to help resolve the issue.
We offer a no-questions-asked refund policy because we want our customers to be happy with their purchases, and we hope that you'll give us another chance in the future. Thanks again for your feedback.
Loic N.
Took my money
Updated: They did eventually reach out and we fixed the issue. It was technical issue with the email system and they solved it. Thank you!
Original: Took my money but access to template doesn’t work. No replies to emails or messages. I keep getting automated emails from them to get me to buy more but you don’t service the customer you already had!
1 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hi Josh,
Thank you for bringing this issue to our attention. We apologize for the inconvenience that you have experienced. We take all feedback seriously and have reached out to you personally to try and rectify the error. We hope to have the opportunity to turn your experience around and earn your satisfaction.
Best regards,
Loic N.
Impossible to get support/Glitchy Template
Impossible to get support. Days if not weeks to answer and then a vague answer. Glitcy template and like others have stated variants does not work. After months of working on the template to go live and to have a template that does not work. I need a refund. They do not respond because they have no answers.
7 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Hi Lori,
Thank you for bringing this issue to our attention. We apologize for the inconvenience that you have experienced. We take all feedback seriously and have reached out to you personally to try and rectify the error. We hope to have the opportunity to turn your experience around and earn your satisfaction.
Best regards,
Loic N.
Amazing customer support
Amazing customer support. I emailed as I needed something tweaking on my website, and the support team got back to me quickly and fixed my issue very happy I've been using boost themes for over 3 years maybe longer and can say they’re very good t what they do.
3 januari 2023
Omdöme utan inbjudan
Svar från Booster Theme
Thank you for your kind words, Cambridgeshirecoins! We're glad to have you as a customer and that our team was able to help with your request. We strive to provide the best possible experience for our users and it's great to hear that we were able to exceed your expectations.
If you ever need any assistance please don't hesitate to reach out. We are always happy to help!
Loic N.
Highly recommended!
The theme is incredibly flexible, and while this alone is great, the support we have received from Loic and his team is nothing short of wonderful. They are fast, responsive and accommodating - and that, at the end of the day, makes the biggest difference to ecom' operators. Highly recommended!
6 december 2022
Omdöme utan inbjudan
Svar från Booster Theme
Thank you so much for your kind words, Carl! We're happy to hear that you're enjoying the Booster theme and our support team. We'll continue to work hard to provide great products and support for our customers.
Loic N.
Great theme and support
Great theme and support. What makes Booster theme awesome is their staff who is also willing to go the extra mile to help. The response time is always fantastic.
22 november 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.