Several orders with Booksetc, all at good prices, well packaged and didn't arrive damaged, unlike most Amazon orders I get. I think they're great, they do have one of the worst websites I've come... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ist time buyer purchased 13th December attracted by competitive price but heard nothing for 16 days. Rather pay more and get it within a few days. Rang them & they are 'resending' so fingers crossed... Se mer
BOOKS etc are just the best. The books are great and competitively priced, the packing is exemplary, and delivery is fast, and by the most effective means available. Service is outstanding and if the... Se mer
Ordered a book they had listed as 'in stock'. They took payment and I waited patiently like a good lad. 3 working days later (5 in total) I heard nothing so contacted them and was told they didn't... Se mer
Företagsinformation
Skrivet av företaget
An independent online family run company, offering a fantastic selection of books with free UK delivery. Great prices, fast delivery and helpful customer service.
Kontaktuppgifter
Gresham Industrial Estate, GU12 4YD, Aldershot, Storbritannien
- 01252 318403
- support@booksetc.co.uk
- booksetc.co.uk
3,2
Medel
210 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service
Booksetc offer excellent service, value for money, and short delivery times. Their packaging method is also very good, especially compared to some other mainstream online sellers where several books received have been quite damaged. This is now the only book company I use, and would highly recommend them.
20 januari 2022
Omdöme utan inbjudan
Always amazed how cheap they are
Always amazed how cheap they are! Now you can avoid Amazon and still save money.
17 januari 2022
Omdöme utan inbjudan
non delivery
I ordered a calendar, which then showed as delivered by Royal Mail a few days later. However, it wasn't delivered to me. According to the Customer Protection Act of 2015, it is the sellers responsibility to contact Royal Mail to query the non-delivery, as royal Mail need certain details that only the seller can provide, but Books etc refused to do so on several occasions.Fortunately, Ebay recognised the validity of my complaint and refunded me. Books etc may possibly be cheap, but their customer service is non-existent. Avoid.
5 januari 2022
Omdöme utan inbjudan
Svar från BOOKS etc.
Hello Mr Davis,
Thank you for taking the time to leave feedback.
Unfortunately I am unable to locate any order made by yourself through booksetc.co.uk, please could you email support@booksetc.co.uk with some more details?
-BOOKS etc.
First time customer of 'Books etc.'…
First time customer of 'Books etc.' Excellent service. Ordered again from you already! Thank you.
10 december 2021
Omdöme utan inbjudan
Always excellent service and very competitive prices
The book arrived very quickly and in immaculate condition.
The book was cheapest from Books Etc by a fair margin.
I have bought quite a few books from Books Etc and have never been let down.
6 december 2021
Omdöme utan inbjudan
Good service and website
19 november 2021
Omdöme utan inbjudan
Chosen book arrived promptly & in good…
Chosen book arrived promptly & in good condition. Is a Christmas present for a friend.
17 november 2021
Omdöme utan inbjudan
Simply my favourite online book seller
Simply my favourite online book seller. Great local business
8 november 2021
Omdöme utan inbjudan
Excellent service all round as usual
Excellent service all round as usual, well packaged and received within 2 days of it being despatched
5 november 2021
Omdöme utan inbjudan
I have bought much from Booksetc
I have bought much from Booksetc, and I find it excellent. Usually (not always) it is the cheapest among its competitors, and always delivers the books well protected and in perfect condition.
The only negative is the antiquated website, which, among other things, takes ages to respond to searches. I persevere, but I suspect others will not.
1 november 2021
Omdöme utan inbjudan
Supplied on time at good price
1 november 2021
Omdöme utan inbjudan
I've found Books etc to be really…
I've found Books etc to be really competitive price-wise, and all items ordered to date have all been delivered within the stated timescale. Well packaged to avoid damage in the post. I wouldn't hesitate to do business with them again.
28 oktober 2021
Omdöme utan inbjudan
Excellent service and Price.
27 oktober 2021
Omdöme utan inbjudan
Easy to order what we needed and it was…
Easy to order what we needed and it was delivered on time. Excellent service, will use again.
27 oktober 2021
Omdöme utan inbjudan
Amazing speed of …
Amazing speed of delivery................. about a week before the book will be in the shops at a cost saving as well.
20 oktober 2021
Omdöme utan inbjudan
Packaging of the product
The book was delivered quickly but some the packaging was soaking wet following a sudden downpour. This resulted in some water damage to the edges of the front cover of the book. This suggests that the packaging could be improved to make it more resistant to the vagaries of the weather.
20 oktober 2021
Omdöme utan inbjudan
Svar från BOOKS etc.
Hello Susan,
Thank you for taking the time to leave feedback.
We are very sorry to hear there was an issue with your order. Please contact us at support@booksetc.co.uk so a member of the customer server team can help you.
-BOOKS etc.
First Time Using
Fantastic price, superfast delivery, what more can I say. A+++++ seller. Thank You
15 oktober 2021
Omdöme utan inbjudan
Good communication and quick delivery.
11 oktober 2021
Omdöme utan inbjudan
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