Bookaparty Omdömen 553

Booked an escape room experience via Fizzbox; very easy process and simple to use website. Recommended.

I booked the quad biking for my daughters 21st and paid for 5 of us to attend an hour session at 4pm on 19/10/24. We travelled from the Midlands and stayed at a hotel nearby to ensure we were on time . When we arrived at the venue at 3.55pm we were advised that we should have been there 30 mins before our scheduled time . We did not get any instructions from Fizz to advise us of this . The venue even said this happens frequently and we should in future book directly with them . The session commenced at 4.25 and we were finished at 5pm . I felt cheated out of our hour session . Had we have been sent the correct information we would have been there at 3.30 to get our 60 min session. We had no advice on timings clothing etc for the session . I was asked for feedback by Fizz and I have tried to load it I keep getting an error message saying unable to load feedback . I want to ensure you get my feedback so you can take action to avoid disappointment for others . I paid £325 and did not get the value for my money due to the poor communication and no fault of my own .

Fizzbox made my event booking simple and easy. They gave clear information and timescales, were responsive to questions and super helpful throughout the booking process. I wouldn’t hesitate to use them again

Fizzbox made everything so easy to book this great stag night cruise down the Thames! Easy to book, brilliant communication, no hidden fees or anything like, two of my party had to cancel just two days before and I was fully refunded for them without any hassle at all. The trip was superb! We had a great time and I'll definitely use Fizzbox and The London Boat Party again!

I wanted to book an activity for a friend's birthday and with Fizzbox, it was easy to find something fun, for a reasonable price and at a date/time of my choosing. I'd definitely use them again.

Experience was catered to our requirements. The host was very funny, welcoming and made us all feel relaxed and excited to take part it the games.

We enjoyed the silent disco so much! The tour guides were very fun and energetic. We had a great time

Loads of choice for hen party activities in Brighton. Easy to use & book & good communication leading up to the event. We did Alcotraz which was brilliant. The staff really got into character & the cocktails were delicious.

Amazing way of exploring a city, it was so fun to work out all the clues whilst exploring and also getting history information at the same time. The tour took us in places that we will for sure have missed otherwise. Recommended!

Hilarious! Booked Dickorate in Bournemouth for a hen party, we were looking for something alcohol free and relaxing to do before going out out. This was perfect, so much fun, made for really funny pictures and the bride loved the idea. Meg our host was fantastic, really friendly, understanding when our lunch ran late and took so many photos for us!

Kareem made the cocktail session a lovely experience. A group of Six ladies celebrating two special birthdays. Lots of laughs and creating individual cocktails. . Would definitely recommend this experience and will do this again

Good customer service

Rhys and James were fantastic hosts the event was very entertaining nothing was too much trouble for them and we all had a fantastic evening and I highly recommend the cocktail masterclass.

The booking was really easy to do and response was always prompt

A really fun way to get my Daughter’s Hen Do off to a great start. 😊

this is the review i have left on fizz box and the message i sent and have not heard anything from the company which is completely unacceptable as we have spent £350 and got NOTHING we paid for. we booked for a cocktail making class plus use of the ball pit at ball park liverpool. the hen do was on the 1st of june (almost 2 months ago) and i have heard absolutely nothing back from the company despite contacting them several times.

we showed up to our cocktail making class that had already been moved an hour as we were double booked. we couldn’t go in the ball pit as there was glass and blood in the pit due to someone smashing a glass. staff should’ve been there to stop people taking their glasses in. no one seemed to clean or try to fix the situation so it was shut for the entire 2 and a half hours we were there. after 10 minutes of our booked time we still had no word of when the class would start, we could see the other group still doing their class, when we asked when we could start they said it would be soon. another 15 minutes later the other group was still doing their class so we asked again and the woman said we could start now- but we would be 25 minutes late to our dinner reservation, or re book for another day- but we were out for a hen do so this wasn’t an option. they said that we could make up our money in drinks so we ordered a bunch of cocktails which were supposed to come out in big jugs to make up for the amount of money lost. after 4 drinks they ran out of jugs so brought them over in little glasses. as well as this some people’s drinks didn’t come until we were leaving (an hour later) and they ran out of some booze in some of our cocktails. there was clearly not enough staff working as at one point a table collapsed on another group of people who had to clean up the mess themselves and we had drinks spilled on us from the table. overall we were very disappointed with the night as it’s a one off occasion to celebrate a hen night and it was ruined as all the activities we had booked we couldn’t do. we didn’t want the night to be sat around drinking and that’s all we ended up doing, with not even the drinks we had planned. i would like a reimbursement as this was not what we booked and completely unacceptable

The traitors game was absolutely amazing. Time flew by as we were so into the game. Absolutely great.

Very well organised. Great staff who made our afternoon very enjoyable

Absolutely amazing. Myself, the bride and 7 other hens had the most incredible time on the Prosecco bikes. Mo was AMAZING! Cannot recommend enough to anyone who’s wanting a super fun weekend in Brighton!

Fizzbox was so easy to use and book what we wanted, and when I had to change the number of guests they were more than accommodating. The experience itself was so so good and our host was brilliant. Amazingly good value for money, entertaining and lots of fun. The whole hen party enjoyed themselves and would do it all again!