Very professional from the first phone call. Always answered any questions or concerns I had. Had a successful outcome when going through a stressful time. I would personally like to thank rob king fo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am very happy with the service I received from Bond Turner. They were professional, helpful and kept me updated throughout my claim. They explained everything clearly and always tried their best to... Se mer
I had a motorcycle accident leaving me with a catastrophic leg injury. I immediately contacted Bond Turner solicitors and they came out to visit me as soon as I got home from hospital. Jonathan a... Se mer
Great experience in what has been a very tough long drawn out case thanks to the other side. They guided me right through the process to conclusion. The time and patience Shabana took with me when I h... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Kontaktuppgifter
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , Storbritannien
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
NEVER TRUST THEM!
Very cheeky company, they first ask you for the bank statements which is no necessary, to check your account if you got money then steal you compensation from your personal injury.
NEVER TRUST THEM!
1 juli 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi,
Thank you for your review.
We are of course saddened to see you left us a negative review, we never like to see any of our clients feeling anything less than fully satisfied.
We can assure you we did not steal money from you; our legal fee is acquired from the successful outcome we secured. This is fully clarified in the initial documents we send to every client, along with the legal requirement to obtain bank statements as part of our compliance check.
We do hope you will see the positives in our service and the good work carried out by our team, and we wish you to know we are still here should you require any further assistance.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Dhruv,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
We appreciate you taking the time to share your experience with us and we are so pleased to hear you found our assistance helpful. We will be sure to share your kind review with Laith, along with the rest of the team, who will be delighted to read your wonderful feedback.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Mukesh,
Thank you for taking the time to leave us a review, the positive feedback means a lot to us.
We are so pleased to see your experience with our services was a positive one and we will be sure to share your kind words with the rest of our team.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Shout out to YING WHITE
After speaking to many firms about my ‘issue’, I decided to go with Ying at Bond Turner, despite being a junior, she was the only solicitor that I shared my story with and actually responded with compassion and genuine care. If I emailed or arranged a telephone call, she never faulted. I basically left her to it and she always kept in touch if anything more was needed or to simply keep me up to date with what she’d been working on. I can’t thank her enough. The process was dealt with faster than I had originally expected. I obviously couldn’t have done it without Ying/Bond turner, so thankfully it’s a chapter now closed for me.
17 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi,
Thank you so much for your review and your kind words about our colleague. Ying is such a valuable asset to our team and it means a lot to hear she provided you with such an excellent assistance. We will be sure to share your review with Ying, along with the rest of our Clinical Negligence team, who will be delighted to read your wonderful feedback.
Our thanks for placing your trust in Bond Turner and we wish you all the very best.
Kind regards
Simon Murphy
Bond Turner
One to stay clear of
29 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Lee,
Thank you for your review.
We are saddened to see you left us a negative review as we did everything we could to assist you. We never like to see any of our clients feeling anything less than fully satisfied so please know we are still here should you ever require our assistance in future.
Kind regards
Simon Murphy
Bond Turner
Fast and professional service
Fast and professional service, they always reply quick and try to help
29 april 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Achraf,
Thank you for your 5-star review, we really appreciate the positive feedback.
It has been a pleasure to assist you and provide you with a wonderful service. Your kind words will be shared with the rest of our team and we would like to thank you for placing your trust in Bond Turner to handle your claim.
Please don't hesitate to contact us again if we can be of any further assistance.
Kind regards
Simon Murphy
Bond Turner
Joseph went above and beyond to help me…
Joseph went above and beyond to help me .. he was always very professional and also very polite .. he explained everything At all times and made me feel at ease .
25 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Carley,
Thank you so much for your 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with Joseph, along with the rest of our team, who will be delighted to read your wonderful review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again should you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Samuel has been a pleasure dealing with…
Samuel has been a pleasure dealing with during my claim. I suffered a hit and run accident 2 years ago and Samuel has patiently resolved the claim. Thank you
25 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Andrew,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to provide you with Samuel's excellent assistance, he is a valuable asset to our team. We will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again should you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Eian's a LENGEND 💯
I’m very happy with Eian’s service. He was extremely supportive, helpful, kind, and polite throughout. He made me feel comfortable and completely stress-free. I couldn’t have asked for better service.
I would 100% recommend Eian to anyone. I’m absolutely over the moon with the service I received. Thank you so much for all your help and support! 🙂
25 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Zain,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with the assistance of our excellent team and we will certainly share your kind words with them.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again should you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great and pleasant to work with
20 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Thuy,
Thank you so much for your 5-star review, we really appreciate it.
It has been our pleasure to assist you and provide you with such a positive experience, and we will certainly share your kind words with the rest of our team who will be delighted to see your review.
We thank you for placing your trust in Bond Turner to handle your claim and please do not hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Best result and proper solution
Best result and proper solution
24 september 2025
Omdöme utan inbjudan
Svar från Bond Turner
Hi Akshay,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with a great experience and we are so pleased to hear our assistance was helpful to you. We will certainly share your kind words with the rest of the team who will be delighted to read your review.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
It was good experience for me and team…
It was good experience for me and team is very supportive and understand the things which helps me a lot thanks for everything
24 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Akshesh,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It was our pleasure to provide you with a great experience and we are so pleased to hear our assistance was helpful to you. We will certainly share your kind words with the rest of the team who will be delighted to read your review.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Emdad,
Thank you so much for your 5-star rating, we really appreciate it.
It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback.
We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
My experience was great
My experience was great, people give me very good works!
20 februari 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Mitsuo,
Thank you so much for your 5-star rating, we really appreciate it.
It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback.
We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
They are helpful and good service all…
They are helpful and good service all the times I try to contact them
23 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi,
Thank you so much for your 5-star rating, we really appreciate it.
It was our pleasure to provide you with a helpful assistance and we will share your review with the rest of the team who will be delighted by the feedback.
We thank you for choosing Bond Turner and please do not hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I am very disappointed with my…
I am very disappointed with my experience with Bond Turner.
My accident happened on 1 January 2026, and Bond Turner handled my personal injury claim. It took around 9 months for my claim to be settled, which I found to be a very long and frustrating process.
I was told that my compensation for my injury and personal items would be around £2,400. However, when the claim was finally settled, I received only £1,600.
I contacted them to ask why approximately £800 had been deducted. The explanation I received was not something that had been clearly explained to me beforehand, and I was not expecting such a large deduction.
My main concern is not simply that money was deducted, but that I did not feel the deduction and the reason for it were made sufficiently clear to me before the claim was concluded. I believe clients should be given a clear breakdown of exactly what they will receive and what will be deducted before agreeing to settle.
Overall, the combination of the approximately 9-month process and the unexpected £800 deduction has left me very disappointed and frustrated with my experience.
I would strongly recommend that anyone considering using this firm carefully checks their agreement and asks for a full written breakdown of all fees and deductions before proceeding.
22 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Mohammed,
Thank you for your review.
We are of course saddened to see you left us a negative review. We appreciate that the litigation process is not as swift as many would prefer but we can assure you that your claim was settled in as fast a time that was possible under the circumstances.
Our fees are taken from the successful settlement. This is fully communicated in the onboarding documents we send to every client and is standard procedure across law firms. We hope you will be pleased with the successful outcome we secured for you and we wish you all the best.
Kind regards
Simon Murphy
Bond Turner
Dear Bond Turner Team,
Dear Bond Turner Team,
Thank you for your email. I’m very happy with the service and support I received from Bond Turner throughout my case. The team was professional, helpful and kept me informed throughout the process.
I really appreciate all your help and would be happy to leave a positive review.
Thank you again for your support.
Kind regards,
Khader Ali Mohammed
15 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Khader,
Thank you so much for your 5-star review, the positive feedback means a lot to us.
It was our pleasure to assist you and it means so much to our team to hear your experience with our service was a positive one. We will certainly share your kind words with the rest of our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Ian Thomson was extremely helpful
Ian Thomson was extremely, helpful with as many informations as possible so I can get prepared for my case. Well done!
22 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Guilherme,
Thank you so much for your 5-star review, we really appreciate it.
It has been a pleasure to provide you with Ian's excellent assistance and secure a successful outcome. And we will be sure to share your kind words with Ian, along with the rest of the team at Bond Turner, who will be delighted to see your wonderful feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Communication and professionalism
The case has gone on for some time but I suppose that was to be expected. Great communication and professional service
7 september 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Alain,
Thank you for your review, the positive feedback means a lot to us.
It was our pleasure to provide you with such a professional service and it means a lot to hear you had a positive experience with our firm. We will be sure to share you kind words with the rest of the team who will be delighted to read your review.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Janos,
Thank you for your review.
We are saddened to see you left us a negative review after we secured successful outcomes for you. We welcome your feedback and wish you all the best.
Kind regards
Simon Murphy
Bond Turner
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