Very professional from the first phone call. Always answered any questions or concerns I had. Had a successful outcome when going through a stressful time. I would personally like to thank rob king fo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am very happy with the service I received from Bond Turner. They were professional, helpful and kept me updated throughout my claim. They explained everything clearly and always tried their best to... Se mer
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I had a motorcycle accident leaving me with a catastrophic leg injury. I immediately contacted Bond Turner solicitors and they came out to visit me as soon as I got home from hospital. Jonathan a... Se mer
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Great experience in what has been a very tough long drawn out case thanks to the other side. They guided me right through the process to conclusion. The time and patience Shabana took with me when I h... Se mer
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Företagsinformation
Skrivet av företaget
We are driven to succeed. Our purpose is to help people move on in their lives through surpassing expectations and always supporting our clients, our communities and each other. Our focus is always on people, not only our clients, but their family and/or supporters. We understand the stress and uncertainty involved in bringing a claim in the areas we specialise in, which is why we are committed to always being there for our clients, providing guidance and support throughout the claim’s process. As a niche firm, personal injury is one of our key focuses, along with clinical negligence, professional negligence, and abuse. We do not ‘dabble’ in these areas of law, it is what we do, day in, day out. Some of our team have over 25 years’ experience in their field of expertise, and our team consists of 45 Grade A solicitors and Chartered Legal Executives, plus over 100 solicitors. In addition to working with clients and their families, we are committed to being at the forefront of legal change and development. We have a significant presence in the Court of Appeal and regularly consult with local and central government to promote and increase access to justice. Although we are based in the Northwest, we work with clients from all over the country. With compassion, innovation, responsiveness, and tenacity at our heart, we are confident we can provide you with the best legal service available and gain a successful outcome for your claim.
Kontaktuppgifter
The Plaza, 100 Old Hall Street, L3 9QJ, Liverpool , Storbritannien
- 0151 236 3737
- info@bondturner.com
- bondturner.com
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professionalism, honest, and integrity
The solicitors kept in constant contact updating any time there was anything to report! They are very professional and polite! Will recommend, they work on your behalf in the background
8 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi,
Thank you so much for your 5-star review, we really appreciate it.
It was our pleasure to assist you and provide with such excellent communication. We will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Estou extremamente insatisfeita com…
I am extremely dissatisfied with this situation.
I am awaiting an immediate response and the prompt resolution of this matter.The process was completed on May 14th, and I even received an email asking me to evaluate the service provided, which indicates that, from the company’s perspective, the procedure had already been finalized. However, as of today, June 8th, my funds are still being held, and the payment has not been made.
Throughout the entire process, I promptly responded to all emails and provided all the information and documents requested. For this reason, I do not understand what is causing this delay or why the payment has still not been issued.
Whenever I contact the company, no one is able to provide me with a clear explanation or a concrete solution. I am passed from one representative to another, and my issue remains unresolved.
I consider this lack of transparency and support completely unacceptable. I urgently request a clear explanation for the delay and, most importantly, an exact date on which the funds will be deposited into my account.
I am awaiting an immediate response and the prompt resolution of this matter.
8 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Dayane,
Thank you for your review.
We are saddened to see you left us a negative review, it is never our intention to leave a client feeling anything less than satisfied.
Your claim is indeed settled but we still need to secure the funds before we can release them to you. This is a normal part of the litigation process and we apologise if this was not adequately explained to you as we consider communication a crucial quality to our business.
We assure you that matters are proceeding normally and our team will update you once funds are ready to be released and we thank you for your patience during this time. If there is any other assistance we can provide you with, please don't hesitate to contact us.
Kind regards
Simon Murphy
Bond Turner
Bond and Turner where very supportive…
Bond and Turner where very supportive as I didn't know where to go. Chloe and Lorna guided me and provided help along the way
8 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Nicky,
Thank you so much for your review, the positive feedback means a lot to us.
We are delighted to hear you found our service helpful and we provided the guidance you needed, and we will certainly share your kind words with our dear colleagues, Lorna and Chloe, along with their team leader who will ensure they receive the recognition they deserve.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
They kept me updated throughout my…
They kept me updated throughout my claim.
22 januari 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Laurraine,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Natalia,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I had a bicycle accident in February…
I had a bicycle accident in February 2025 whereby a foreign white van rolled on my nearly new (expensive) specialized road bike. It took 15 months to get paid by the adverse party who was at fault. It was frustrating to say the least but Portia at Bond and Turner was a solid ally and fought my corner. We got there in the end. Would recommend them in general and Portia Dean specifically
5 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Eric,
Thank you so much for your review, the positive feedback means a lot to us.
It was a pleasure to provide you with an excellent service, as well as a satisfying outcome, and we will certainly share your kind words with Portia, as well as her team leader, Neil, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Tive um bom apoio, orientação
Bound tuner me representou depois de eu ter me envolvido em um acidente de moto, ao qual tive uma queda, assim me deram total apoio e orientação para resolver da melhor maneira possível
4 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Joicy,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Melhores cumprimentos
Simon Murphy
Bond Turner
on professional and useless 
My case took more than 3 years , the only job they did was asking for all my bank details, even they had more than me information about my account. I had very strong case but at the end they just paid me 2k and took the rest for gods know who and only because I trusted them and they could do anything because I gave them access. They closed my case without my permission so I couldn’t do anything else. Also they changed over 8 case worker and 2 solicitors
Don’t and I repeat DON’T TRUST THEM. 
3 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Nikos,
Thank you for your review.
We are saddened to hear you feel our service did not meet your expectations, it is never our intention to leave one of our clients feeling anything less than fully satisfied.
We cannot identify you as a client by your username and would very much like to get to a root cause of any issue you may have experienced. We would very much appreciate if you could reply to our request for information with your name and case reference so we can investigate the matter and see if there is anything further we can assist with.
Kind regards
Simon Murphy
Bond Turner
Very helpful team best ever.
3 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Salauddin,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
"I would like to thank the entire BOND…
"I would like to thank the entire BOND TURNER team for the excellent service they have provided me. I absolutely love the professional, fast and friendly way you work. You truly care about your customers and helped me with everything I needed without any complications. It has been a real pleasure working with you all. Thank you very much for everything!"
3 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Rodrigo,
Thank you so much for taking the time to leave us a 5-star review.
It is wonderful to hear such great feedback for our customer service and we will certainly share your kind words with the rest of our team who will be delighted to read your excellent feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Amanda was exceptional in the work she…
Amanda was exceptional in the work she done to help me even trying to get the best offer for me an constantly keeping me updated even helping me when I didn't understand certain things I couldn't of asked for anyone better to help me
3 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Kyle,
Thank you so much for taking the time to leave us a 5-star review.
It means a lot to hear your experience with our firm was a positive one and we are so pleased you found Amanda's assistance helpful. It was our pleasure to provide you with such excellent support and we will certainly share your kind words with Amanda, along with her team leader, Chantal, who will ensure she receives the recognition she deserves.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Brilliant company
Brilliant company kept me informed all time and consulted me at every stage highly recommend
2 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Tex,
Thank you so much for taking the time to leave us a 5-star review, we really appreciate it.
It has been our pleasure to assist you throughout your claim. We strive to provide our clients with the very best of communication and it means a lot to us to hear you had an excellent experience with our firm. We will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
My experience with bond turner was…
My experience with bond turner was nothing less than exceptional. They constantly kept me updated throughout my case and managed to handle any issues that arose throughout. Always we’re open to questioning and handled my case in the quickest time possible. Really positive experience and would definitely recommended to those looking for a solicitor regarding a motorcycle accident.
2 juni 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Jonathan,
Thank you so much for your 5-star review, we really appreciate it.
It is our goal to make every client's legal journey as stress-free as possible and it means a lot to know you had an excellent experience with our firm. We will certainly share your kind words with the rest of our team who will be delighted to read your wonderful feedback.
Kind regards
Simon Murphy
Bond Turner
Great service
Very happy with the service, good communication, I’m very grateful
30 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Alexy,
Thank you so much for your 5-star review, we really appreciate it.
It was a pleasure to provide you with an outstanding experience and we will certainly share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
I couldn't fault the service as a solicitor myself
I couldn't fault the service. As a solicitor myself and a partner of another firm, practicing in a different field of law, the work undertaken on my personal injury claim was excellent.
People often complain about the delays. Unfortunately that is the nature of our court system, the legal process and insurance companies taking every day and delay possible. As lawyers we cannot do anything about that and it is incredibly frustrating. Yes it took a long time, nearly a year, but that is the fault of the system and the other side.
Bond Turner were always approachable and provided an excellent service and result.
30 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Ben,
Thank you so much for taking the time to leave us a review.
It means a lot to receive a compliment from a fellow professional and it is wonderful to work with someone who understands not everything in the system is within our control. We will certainly share your kind words with the rest of our team who will be thrilled to read your great feedback.
We thank you for choosing Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Great people!
If you are working with them, you are in good hands. Just listen to their advice, and you'll be all right! They are efficient and helpful.
29 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Cabbar,
Thank you so much for your review, we really appreciate it.
It was our pleasure to provide you with an excellent experience and we will certainly share your kind words with the rest of our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
Very professional with great progress…
Very professional with great progress communication. Bond Turner took care of a process that I doubt I couldn't have navigated myself. It certainly would have taken me longer been more stressful and likely a reached a much lower settlement if I'd taken on this myself. Well worth the commission (no win no fee) to sort all of this for me. For context I was a Cyclist hit by a driver who admitted fault referred via CAMS to deal with the drivers insurance company on my behalf for damages to bike/equipment and personal injury.
21 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Nick,
Thank you so much for taking the time to leave us a review.
It was our pleasure to assist you and take away a lot of the stress involved in making a claim. We are so pleased to hear you found our service helpful and we will share your kind words with the rest of our team who will be delighted to read your review.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services again in the future.
Kind regards
Simon Murphy
Bond Turner
Stop trying to silence the truth!!!!
After my last review I posted, (take a look if you haven’t read) yesterday I received an email from Bond Turner. In the email they detail their stance on why they will not release my files unless they receive a substantial amount of money. At the very end of the email. Bond turner quotes “ We further note you have now left a total of 3 negative reviews about this firm which are inaccurate. Should you continue to leave further inaccurate negative reviews about this firm then we will look to take further action against you.” So now let’s add intimidation/bullying tactics to Bond turners CV against former Clients, and Bond turner please tell me I’m inaccurate about this information I’ll have your email screenshotted and blasted on social media so quick you gonna wish to of never entered this battle with me. I will not stop until I have my files at a low cost rate or you get the landlord to cover the rest of expenses you claim is being owed, but don’t you dare think threatening me with legal action is gonna make me wilt. I dare you to take legal action now, as according to you this will be my 4th inaccurate negative review according to Bond turner. They are currently and desperately trying to shut my reviews down but I have proof of everything I’m writing. If they continue to stop me from speaking the truth. I will start sharing my proof on other social media platforms that could go viral. Let them continue to play games!!!! They’re going to find out what I’m legally capable off.
29 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi,
Thank you for your review.
We are saddened to see you left us a negative review, we never like to see a client feeling less than satisfied.
Through our correspondence we have fully explained the necessary steps and we hope we can resolve this matter with your full cooperation.
Kind regards
Simon Murphy
Bond Turner
Svar från Bond Turner
Hi Bleyner,
Thank you so much for leaving us a 5-star review, we really appreciate it.
We are so pleased to hear you found our service helpful and we will certainly share your kind words with our team who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please do not hesitate to reach out to us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
The representative Ian A was very good
The representative Ian A was very good. I was very happy and impressed with the service provided. Thank you very much. Would highly recommend.
28 maj 2026
Omdöme utan inbjudan
Svar från Bond Turner
Hi Marcio,
Thank you so much for taking the time to leave us a review, we really appreciate it.
We are so pleased to hear you found Ian's assistance helpful and we will certainly share your kind words with him, along with the rest of the team, who will be delighted to read your wonderful feedback.
We thank you for placing your trust in Bond Turner and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Bond Turner
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