Bombay Basket - Online Groceries Store in UK  Omdömen 

96
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent packaging by Manram and Sonia! Everything arrived in perfect condition including the methi which I was worried might be damaged. Well done and keep up the good work!

Betygsatt 5 av 5 stjärnor

Very happy with the packaging, the oil bottles is packed carefully. Most importantly, I found my Indian grocery online store. Highly recommended.

Betygsatt 5 av 5 stjärnor

Order received within promised time frame. It was well packed and I recived all the ordered items without any damage. Thank you so much Jyoti and Gurleen for packing my order with so much love and ca... Se mer

Betygsatt 5 av 5 stjärnor

Excellent Service This is the second time I’ve placed an order with Bombay Basket in the last two months, and I’m once again very pleased with their service. Everything was packed beautifully a... Se mer

Företagsinformation

  1. Indisk livsmedelsbutik
  2. också i
  3. Asiatisk livsmedelsbutik
  4. Frukt- och grönsaksbutik
  5. Livsmedelsbutik
  6. Matvaruleverans
  7. Online-matbeställning

Skrivet av företaget

Bombay Basket is one of the UK's largest and most trusted online Indian grocery stores, with a full range of Indian grocery and green grocery products across all the major brands available in the UK. We aim to provide our customers with all their daily grocery items at the lowest prices. Check out our full range of special offers as you navigate through our website. We operate a live inventory system which means that you will only receive products that you order and will not receive substitute products unless you have specifically agreed to a substitute product being sent. As you navigate through our website, you will find a variety of products including a range of fresh indian vegetables, spices, masalas, lentils, as well as essential food cupboard items and much more. Some of the key brands that we work with include: Fudco, Natco, TRS, Heera, Haldiram's, Shana, Cofresh, MDH, Shan, Aashirvaad, Tilda & Plus hundreds more to choose from as you scroll through our website. We deliver all over the UK, so please enter your postcode in the postcode section of the homepage before you start shopping, to confirm that we deliver to your area. Our delivery drivers and courier partners are always professional and will keep you updated of timings prior to your delivery. Please ensure that you confirm your delivery prior to shopping


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

96 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(96)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great service, good packing

Package arrived promptly and excellently packed in a sturdy box (a slip said it was packed by Mayuri and Sonia). Thanks, would definitely order again.

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best online grocery store

Fast delivery, well packaged. I also got some complimentary snacks which I wasn’t expecting. I used to buy all my indian groceries from exotic estore or quality foods but now I regret not trying Bombay Basket before. All products are on discounted rates and mostly everything is available and in stock unlike other online indian grocery stores.

21 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommended!

I rarely write reviews, but Bombay Basket truly deserves every one of these 5 stars. We placed our order on Sunday, and it arrived Tuesday morning, which was much faster than we expected.

The packaging was absolutely fantastic. Everything was packed with great care, and it was obvious that a lot of attention had gone into preparing the order. A special thank you to “Pushpa” and “Gurleen” for doing such an amazing job. Your dedication and care really show, and it made receiving the parcel a wonderful experience.

The website is exceptionally well organised, with products neatly categorised, making it incredibly easy to find everything I needed. The whole shopping experience was seamless from start to finish.

Best of all, I no longer have to spend hours travelling around and shopping at multiple local Indian grocery stores. I can now order everything from the comfort of my home with complete confidence.

God Bless the entire Bombay Basket team. Thank you for your excellent customer service, speedy delivery, and outstanding attention to detail. Please keep up the fantastic work—I will definitely be ordering again 🙏

21 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service and excellent quality of products!! I found Bombay Basket a couple of years…

I found Bombay Basket a couple of years ago by chance and I am so glad that I did. I have been ordering Indian mangoes from them for the last few summers and never had any problems. It was always sent with great care. My last boxes were packed by Dipti and Navpreet and they did a great job. Looking forward to receiving my next batch of mangoes next week.

29 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sub-par quality and service

The business doesn't care at all about the customer's requests or concerns and sends in sub-standard items in quality.
I ordered fresh mangoes, amongst other things, from Bombay Basket and found that all the mangoes were overripe, squashed and almost on the verge of rotting when I opened the package.
Additionally, I had specially requested at the time of ordering to deliver the package before 9:30 am on the delivery date, as these items were specially needed for someone's birthday celebration on that day, and there would be nobody to collect the delivery post that time. They just informed me that deliveries generally start after 10 am. I postponed my plans based on this to 11 am, but still the package wasn't delivered by then. I was left waiting until 12 pm, trying to request the courier agency and derailing the entire celebration, but in vain! The courier agency informed me that Bombay Basket had the option for sending the package through early delivery (before 10:30am) but they sent it through the normal overnight delivery, so they couldn't do anything.

Would never order from this store again.

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been ordering from Bombay basket…

I have been ordering from Bombay basket for a while now and I love their products, services, and delivery! The order is always packed so thoroughly. I can order glass items easily. Myast order was packed by Navpreet and Jashan and they did a great job!

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Their packaging is layered and secure

Their packaging is layered and secure, glass bottles are really safely packed and the frozen items are packed with iced packs which keeps the freshness intact however it’s a question that for how long they can maintain this for repeated orders and 1 year down, that’s something to see.

29 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Here’s a polished review you can use:



I had a fantastic experience with Bombay Basket! My order was delivered right on time, which I really appreciated. What impressed me the most was the packaging — it was incredibly neat, secure, and unlike anything I’ve seen before. Every product was handled with great care and arrived in perfect condition.

It’s clear that they put a lot of effort into customer satisfaction. I would highly recommend Bombay Basket for online shopping. I’m so pleased with their service that I’ve become a regular customer!

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rotten mangoes and no customer service

Ordered mangoes along with other groceries, and unfortunately the quality of the mangoes was extremely poor. Very disappointing experience.
Tried reaching out to customer support via email, but received no response. Calling their customer care number simply directs you back to email, which in our experience has not been effective in previous instances either.
We do have photos to support the condition of the mangoes received.
The parcel also included a note from management mentioning it was packed by Ekta and Dipa.
Overall, quite dissatisfied with both the product quality and the lack of customer service.

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Food was fresh

Food was fresh. Everything was well packed. Items with best before dates had plenty of date left on. Parcel arrived on time and in good condition. Super value for money. No complaints here.
Shaun.

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service! The grocery products were delivered promptly and with top-notch packaging. Special thanks to Dipti and Qurleem for their exceptional service! 😊

2 april 2026
Omdöme utan inbjudan

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