Bolsover Cruise Club Omdömen 

Your staff are allways great. Our booking was very easy, Mia was very pleasant and helpful and answered all my questions. Nothing too much trouble. 10 out of 10 as usual!

Received excellent service. Many thanks for all the help and patience whilst getting Insurance.

Helpful,friendly efficient staff.Have used Bolsover many times with no issues ever

I called to book a cruise and it couldn't have been simpler. Chloe took charge and before I knew it everything was in place. Great to be able to Get this done over the phone. Everything was duly confirmed by email and it great to have someone at the end of the phone for future queries.

Brianne was very helpful and very polite and would recommend this company to my friends

Darcey was a dream to work with. Very helpful and efficient.

Very helpful. Answered a lot of questions I asked. Very friendly.

We have been booking cruises with Bolsover since 2007.
They have always given us excellent service.
Wouldn't book with anyone else.
We recently went on a two week trip on a Alaskan cruise & Rocky Mountaineer .
We booked this with Bolsover & everything went very well.
The organisation of every thing was perfect.
We had fantastic time.
Well done Bolsover.
Two more cruises booked with them next year & the year after.

Been before

Good all round selling & knowledge about crusies.

Excellent customer service, personal and very attentive!

The agent was keen to listen to what I was asking and very efficient in coming back to me.
I hope that this is the start of a good customer experience.

staff very helpful and knowledgeable, all round pleasant experience.

All the staff at Bolsover are helpful pleasant to talk to nothing is too much trouble I wouldn’t book with anyone else they are simply the best

I have now booked around 11 or 12 cruises through Bolsover Cruise Club, and the fact that I continue to return to them is probably the best recommendation I can give.

My latest booking was another voyage on Queen Mary 2, my favourite ship, and once again the service was excellent. I had a very particular stateroom in mind — the same type I have booked through Bolsover previously — and the team went the extra mile to help me secure exactly what I wanted.

I have dealt with Nina in the past and for this booking I was helped by Kiera, both of whom were extremely helpful, knowledgeable and professional. Nina already knows my preferences from previous bookings, which makes such a difference. Kiera was equally helpful when assisting with this latest booking.

What I particularly appreciate about Bolsover is that it feels like personal service rather than simply making a telephone booking. They listen to what you want, understand your preferences and genuinely try to help. They also continue to keep an eye out for future itineraries that might suit me, which is a level of service you don’t always find these days.

After 11 or 12 bookings, I think I can speak with some authority when I say that Bolsover consistently provide excellent customer service, and they remain my first choice when booking a cruise.

A huge thank you Kiera and the wider Bolsover team for the continued excellent service. I’m already looking forward to the next one!

Highly recommend.

Quick answer of the phone, friendly, knowledgeable and booking process easy and informative.

Cruise 1st timer
I decided to take a cruise to the Caribbean with Pand O cruises something I had never done before and following a recommendation from a friend I made the booking through Bolsover Cruise Club I had followed them through media channels for a while and they made my booking so easy with every piece of information I needed especially as I was also travelling with friends I would recommend them to anyone that is interested in booking a cruise it isn’t as nerve wracking as you think as they worked hard to make it smooth

It’s been handled by my group leader & he says it was a great experience.

Lovely experience booking our cruise with Bolsover cruise club. Friendly very professional and very knowledgeable. Daisey listened to us and got us a far better stateroom than we would have gotten doing it ourselves. Highly recommend this company