Expected Better
Went in for my first tyre change on my 08 BMW, drove her up there working fine, the fitters were great and did the job quickly and were of great assistance however when I got her back she was shaking when taking corners and eventually started to shutting off with errors related to inflation sensors and speed sensors (Not what you want especially when you just dumped $1500~ into new tyres), I called them on the monday morning as I had it done on saturday and asked one of the guys to chuck her up on the hoist and check the sensors which he was cool with however later in the afternoon I when I called to alert them that she was being towed another person picked up and was refusing to take any responsibility for even the possibility that a sensor could've been damaged or something went wrong in the process, trying to blame me for the problems that had occurred and even tried to tell me that my vehicle didn't have speed sensors! Fortunately when I came the next morning to discuss the issues further she started and no longer had the problems she and the fitter did end up putting it on the hoist to allow me to check the sensors weren't damaged while trying to re assure me that they didn't damage anything in the process. A+ to the fitter dude does a solid job, Because of the gronk in the office I had to deal with however I would never recommend anyone to take their vehicle there under any circumstances only giving 2 stars because the fitters were good.

Svar från Bob Jane T-Marts - Springvale







