BMC Car Care ServicesOmdömen 

A technician from BMC came here to fix rear fog light which was nearside for Tesla Model S imported from Netherlands , not even Tesla service center could not able to do it. But Mike did it with first time right and everything was perfect. Outperformed Tesla. Thanks BMC!

I had BADA and his team fit PPF to my car and could not be more pleased with the very high standard and when my car was returned the finish is amazing and if you are considering this treatment for your car you will not find a better company to deal with 5 stars all round

Do not use this COW BOY from BMC car care services.

Called BMC to look at an electric problem on my wife's Mazda MX5, the ignition did not operate the startor motor.

BMC was going to charge me £380, I felt this was exorbitant, we eventually agreed a fee of £250 as he was insistent in charging me a call out fee of £100. (He is not vat registred)

He spent under an hour on the vehicle and told me it was a loose wire. I paid the £250.

After 48 hours my wife whent to use the Mazda and had the exact same problem.

I called BMC to inform him the same problem exists. He told me it could be another problem, possable a blown fuse, and could not get to check the fault after 4 days, and said he would charge me an additional £100 call out if it was another problem.

I did not have any confidance in this COW BOY and took it to a reputable Japanese vehicle specialist. They found it was a loose wire, and it need to be cut back and proply soldered. They charged me £125 including VAT.

This was a vast difference in price compared to being ripped off by BMC, charges from £380 initial to £250, and was going to charge a further £100 call out to check the work that he supposedly had repaired, claiming that it could be another problem.

Not only does BMC have no pride in their repairs but also provide a rip-off price.

RESPONSE TO BMC
I gave my review on the 16/5/2024, the fact it has taken you 11 months to respond this being the 11/04/2025, only proves my point the COW BOY outfit BMC Car Service operates and cannot be trusted nor believed in what they say.

UPDATE TO BMC RESPONSE
Firstly, your changes of £380 was a rip-off.

Secondly, you then quoted me of £250, which I agreed to pay.

Thirdly, within 48 hours you repairing the fault the same problem reoccurred.

Fourthly, you did not offer me a free followup, you make excuses its not you fault and if you came down and it was a further issue, I would have to pay a call out of a further £100. A reputable company would have honoured they repairs and come out to checked their repairs, not over the phone take the defencive approach, which doesn't inspire confidence in the company.

Fifty, you were not going to attend to check the fault until after 4 days, leaving the customer without an operating vehicle for 4 days. Specially having paid £250, which leaves no confidence in any thing you say.

Sixthly, the Mazda specialist said that you should have cut back the corroded connection of the loose wire and solder it, which they did and charged me £125 plus vat. We have not had a problem since then.

Seventhly, the fact you don't check your reviews, considering Trustpoilet would have immediately contact you, which you ignore. Therefore it can't be as you suggest your responding in the interest of future customers, because it has taken you 11 months to respond which
shows you are a company that has no professional standards.

Finally, the more you want to debate this in the public forum, only shows any failed work you do you take a defencive approach. Customers should be made aware of your rip-off service. and better to go to a reputable garage, which in my case only cost me £125 plus vat for a proper repair.

In response to your response dated 13/04/2025.

You asked for clarification on the price I was charged, it was £125 Including vat, the "pluse vat" was a typo error. Even if I was to be charged plust vat (which is not the case) your charges equates to over 65% over the price I was charged by the garage, which rectified your shoddy repair.

You demonstrate your total arrogance by making excuses for your rip-off charges and bad workmenship.

All you do is continue to argue and bicker, which hopefully other people will recognise, reading your responses which demonstrates total lack of maturity and customer care.

My car was covered in some kind of lacquer, I could barely see through the front screen. Mike came and found the lacquer covered most of the car. He spent several hours working on my car and it’s now in showroom condition!
Mike is extremely polite and clearly knows what he’s doing. Excellent job and would highly recommend

Please can you add my positive review I had of your excellent customer service we received from you. An excellent, polite, no pressure approach, The car was exactly what it said and more from the description, my husband is a mechanic for over 30 years experience and he had nothing but praise for the detailed and accurate information Tom gave to us about the vehicle, we will definitely be going back when we need our next car. Many many thanks Mandy and Martin from Emerson’s Green, Bristol

I used BMC to remove an ugly water mark from my door. Great, friendly service and the mark was gone in less than an hour. Will use again and highly recommended!

If I could give them 10/10 I would. Customer service excellent, used car condition superb, aftersales customer service outstanding. Rikki kept use in the loop at every stage our vehicle was being prepared and even went out of his way to send seat some information that we required. 3 month warranty also gives piece of mind too. Aftersales, Paul couldn't do enough in order to support with a couple of amateur issues we had and sorted the radio out within a few minutes in addition to offering a hot beverage. As a taxi driver from now on our first stop will always be Brockham Motor Company as their cars are in really good condition. Thank you BMC

The team were polite, efficient and thorough. They worked for hours in the rain and did such an amazing job, my car looked like new! Worth every penny! Highly recommended!

amazing service provided by Mike and his team. car looks spectacular. 100% worth the money.will definitely be using BMC Car Care Services again. thank you!!!

Very good service. My car was cleaned very well I am very satisfied.

Great recommendation. I turned to this company to repair the scratches on the hood. At the same time I took a package with an exterior cleaning at a great price. It was a great choice because the services provided by Mike (BMC) were excellent. Lots of passion, professionalism, dedication and very polite. I will definitely use your services again. I'm glad I met you and I will recommend you with confidence. 👏👏👏

I got my car fixed by bmc , was excellent work , brilliant to perfection you could not see it any more. the guy work with such professional ways to make the job done. money well spend in a very reasonable price. I highly recommend👌 to try his work. such an excellent service. well done! greatly appreciated

We bought a jaguar from here the other day and David who we dealt with was really helpful and not pushy at all. We had a small problem which David sorted out straight away with no hassle. My husband loves his new car and after dealing with other garages that have been awful I would highly recommend this garage. Excellent choice of cars and nice helpful people.

My Porsche 911 had a number of scratches on the bonnet but Mike from BMC Care did an excellent job at getting rid of them and restoring the cars factory shine. Highly recommended and will definitely use again.