excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Se mer
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Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Se mer
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A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
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Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Se mer
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blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Wentloog Avenue, CF3 2ER, Cardiff, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sharon and her team talked me through everything i needed to do on line to book storage as I was having trouble booking, it's been the best Customer Service iv ever come a cross Thank-you so much again X

Svar från blue self storage
Great to deal with and very helpful and there online booking was easy to use

Svar från blue self storage
Service was spot on, great communication from staff, ease of access and convenient location. Will definitely recommend.

Svar från blue self storage
Great service, everything was seamless from start to finish.

Svar från blue self storage
Been storing our new caravan with Bluestorage for a year , upgraded our caravan this month and have gone for a larger one, effortlessly changed to store new one. Easy to follow instructions, good storage area, security always polite and professional. Best storage in South Wales.
Administration staff very helpful.

Svar från blue self storage
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email or phone call was dealt with promptly and accurately. I never felt that I was an inconvenience to them.id definitely use blue self storage again and I'd recommend them to my friends .

Svar från blue self storage
Easy to arrange, follow up courtesy call, simple and straightforward. Park right outside unit. B

Svar från blue self storage
Easy to book, super convenient. Really nice touch when first using, a bottle of water and Haribos left inside the container by the staff. Unexpected but appreciated 👍🏻 highly recommend (Bridgend branch)

Svar från blue self storage
Exactly what you want — great onboarding, proper security and clean storage

Svar från blue self storage
Very helpful Staff, details were explained clearly & I was taken to the container I’m renting by Bernadette so I know the procedure exactly when I start storing my goods. Very impressed with the level of customer service.

Svar från blue self storage
Exceptional customer service from Sharon, very helpful and patient with a self confessed technophobe

Svar från blue self storage
Friendly, knowledgeable, helpful staff. Clear and simple signup process. Great service.

Svar från blue self storage
Extremely simple setup, very reasonably priced. Good secure access and exit system.

Svar från blue self storage
Everything was straight forward and easy to understand

Svar från blue self storage
Always been a great pleasure having our caravan storage with the site. Things couldn’t be safe and easy onsite, access to many things like wash pumps, air and cleaning facilities. Staff are great and helpful.

Svar från blue self storage
Very accommodating and friendly service. Great security as well

Svar från blue self storage
Excellent service could not of been more helpfull very friendly staff great customer service

Svar från blue self storage
Quick & simple application, friendly staff who are happy to help. Straight forward, trustworthy storage.

Svar från blue self storage
Having been bombarded by texts and phone calls, all totally unnecessary I gave the correct notice and vacated. That has led more unnecessary and unwarranted emails and phone calls. This company after nearly 3 weeks has fail to return a £50 deposit.
The management would rather accuse the customer than simply deal with my refund. They have thrown everything accusation at me, all rebuffed but they haven’t refunded my deposit.
I advise you to stay away.
Kindly offer! That is a bit of an odd thing to say. The facts here are simple, I did not swear during a conversation. I was bombarded by emails and calls from you all containing incorrect information and so I decided to vacate your site to a better managed and less expensive location.
I gave the correct notice and vacated early. That should have led to a termination of contract and a refund. It did not it led to further emails and phone call that accused me of being a liar. Your staff accused me of not giving notice and charged me for an extra 2 weeks. It was only when I provided evidence that the facts were corrected. Unfortunately even then you failed to put matters right. 3 weeks after vacating you did refund my deposit but only after I had to endure further insults from you.
Your company are incompetent due to bad management.

Svar från blue self storage
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