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blue self storage Omdömen 

1 522
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Se mer

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Betygsatt 5 av 5 stjärnor

Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Se mer

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Betygsatt 5 av 5 stjärnor

A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.

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Betygsatt 5 av 5 stjärnor

Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Se mer

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Företagsinformation

  1. Magasinering
  2. Bilförvaring
  3. Husbilsförvaring
  4. Förvaringsutrymme

Skrivet av företaget

blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 522)

283 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Sharon and her team …

Sharon and her team talked me through everything i needed to do on line to book storage as I was having trouble booking, it's been the best Customer Service iv ever come a cross Thank-you so much again X

11 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you for the very kind words and 5* review, Andrew.

Betygsatt 5 av 5 stjärnor

Service was spot on

Service was spot on, great communication from staff, ease of access and convenient location. Will definitely recommend.

15 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thnak you for the 5* review and kind words!

Betygsatt 5 av 5 stjärnor

Great service

Great service, everything was seamless from start to finish.

15 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you so much. We try to make things as simple as possible! Sharon

Betygsatt 5 av 5 stjärnor

Caravan Storage Effortlessly

Been storing our new caravan with Bluestorage for a year , upgraded our caravan this month and have gone for a larger one, effortlessly changed to store new one. Easy to follow instructions, good storage area, security always polite and professional. Best storage in South Wales.
Administration staff very helpful.

14 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thanks for your wonderful feedback! We're delighted to hear the changeover to your new caravan was so straightforward. We appreciate your kind words about our team, security, and facilities, and we're grateful for your continued trust in us. Enjoy your new caravan!

Betygsatt 5 av 5 stjärnor

Blue self storage is an excellent company

Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email or phone call was dealt with promptly and accurately. I never felt that I was an inconvenience to them.id definitely use blue self storage again and I'd recommend them to my friends .

14 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you so much for your wonderful review and recommendation. We're delighted to hear that your experience with our Bedminster, Bristol team was such a positive one.

Providing prompt, accurate, and friendly service is something we take great pride in, so it's fantastic to know that our team made you feel valued throughout your nine months with us.

Betygsatt 5 av 5 stjärnor

Blue Storage did not make me blue

Easy to arrange, follow up courtesy call, simple and straightforward. Park right outside unit. B

10 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thankyou for the 5*. our aim is to make storage as simple as possible.

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, understanding & professional

8 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thank you for the 5* review :)

Betygsatt 5 av 5 stjärnor

Easy to book

Easy to book, super convenient. Really nice touch when first using, a bottle of water and Haribos left inside the container by the staff. Unexpected but appreciated 👍🏻 highly recommend (Bridgend branch)

2 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thank you for the 5* review, Steve. We apprecoate it :)

Betygsatt 5 av 5 stjärnor

Highly recommended

Exactly what you want — great onboarding, proper security and clean storage

8 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thank you so much for the 5* review. We take great pride in the condition of our sites! Regards, Sharon

Betygsatt 5 av 5 stjärnor

Very helpful Staff

Very helpful Staff, details were explained clearly & I was taken to the container I’m renting by Bernadette so I know the procedure exactly when I start storing my goods. Very impressed with the level of customer service.

9 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you for the 5* review. We have a good team who are always going the extra mile. We are so proud of them :)

Betygsatt 5 av 5 stjärnor

Exceptional customer service from…

Exceptional customer service from Sharon, very helpful and patient with a self confessed technophobe

7 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you so much for your kind words! We're delighted to hear that Sharon made the process easy and enjoyable for you. We'll be sure to pass your lovely feedback on to her. Thank you for choosing us!

Betygsatt 5 av 5 stjärnor

Great Service

Friendly, knowledgeable, helpful staff. Clear and simple signup process. Great service.

3 juli 2026
Logotyp för blue self storage

Svar från blue self storage

Thank you for the 5* review. its storage made simple :)

Betygsatt 5 av 5 stjärnor

Extremely simple setup

Extremely simple setup, very reasonably priced. Good secure access and exit system.

4 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you James. Always nice to hear :)

Betygsatt 5 av 5 stjärnor

Always been a great pleasure having our…

Always been a great pleasure having our caravan storage with the site. Things couldn’t be safe and easy onsite, access to many things like wash pumps, air and cleaning facilities. Staff are great and helpful.

3 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

the fort knox of caravan storage :) we are so happy to hear you have had a great experance

Betygsatt 5 av 5 stjärnor

Excellent service could not of been…

Excellent service could not of been more helpfull very friendly staff great customer service

1 juli 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Thank you so much for the 5* review. So pleased you decided to come back to us!! Regards, Sharon

Betygsatt 5 av 5 stjärnor

Quick & simple application

Quick & simple application, friendly staff who are happy to help. Straight forward, trustworthy storage.

29 juni 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

thank you for the 5* review :)

Betygsatt 1 av 5 stjärnor

NOT NICE PEOPLE TO DEAL WITH

Having been bombarded by texts and phone calls, all totally unnecessary I gave the correct notice and vacated. That has led more unnecessary and unwarranted emails and phone calls. This company after nearly 3 weeks has fail to return a £50 deposit.
The management would rather accuse the customer than simply deal with my refund. They have thrown everything accusation at me, all rebuffed but they haven’t refunded my deposit.
I advise you to stay away.
Kindly offer! That is a bit of an odd thing to say. The facts here are simple, I did not swear during a conversation. I was bombarded by emails and calls from you all containing incorrect information and so I decided to vacate your site to a better managed and less expensive location.
I gave the correct notice and vacated early. That should have led to a termination of contract and a refund. It did not it led to further emails and phone call that accused me of being a liar. Your staff accused me of not giving notice and charged me for an extra 2 weeks. It was only when I provided evidence that the facts were corrected. Unfortunately even then you failed to put matters right. 3 weeks after vacating you did refund my deposit but only after I had to endure further insults from you.
Your company are incompetent due to bad management.

29 juni 2026
Omdöme utan inbjudan
Logotyp för blue self storage

Svar från blue self storage

Dear Mr Anderson

Thank you for another review. As previously stated we strongly refute your claims, we have kindly offered you to listen to the recorded call of the abuse and foul language you directed at our young female member of staff yet you declined and deny the allegation.

We believe an automated text was sent to you as part of the onboarding and only rang to try and resolve the refund issue however you persistently terminated the phone call and refused to engage. We only email to acknowledge and reply to your daily emails.

Your refund has been paid, it was sent yesterday prior to your review. I trust this concludes the matter and thankfully you have no reason to contact or abuse our team any further.

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