Bluefin Fitness Omdömen 319

TrustScore 4 av 5

3,9

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I recently purchased a vibration plate from Bluefin. While the product works, the vibration intensity feels lighter than I personally expected. This may be suitable for beginners, but it did not fu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Needed to get in touch with Bluefin I messaged them late on an evening and got a reply and confirmation that they had dealt with the problem! I would definitely recommend them

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have nothing but praise for the customer service. Very fast response and they give more information than I realised I needed. I run 12km a day and the Vibration 4D is perfect for warming up and coo... Se mer

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Betygsatt 3 av 5 stjärnor

LA Piastra ha sempre funzionato correttamente , dopo pochi mesi dall'acquisto ( febbr. 2023 ) improvvisamente , tutto acceso , ma non vibra piu .Ho provato a contattarvi per sapere dove fosse possi... Se mer

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Företagsinformation

Om Bluefin Fitness

Skrivet av företaget

About Bluefin Fitness
Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted global brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

319 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

i purchased a vibration plate and i…

i purchased a vibration plate and i needed to return not recommended by my doctor for me only . i have no complaints regarding customer service no problem returning pick up bt DPD to return tomorrow

11 mars 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hi Susan,

Thank you so much for taking the time to leave us great feedback. I'm hoping that you'd be able to experience our products in the future.

Kind Regards
Customer Care Team

Betygsatt 5 av 5 stjärnor

Bluefin vibration board …

Needed to get in touch with Bluefin I messaged them late on an evening and got a reply and confirmation that they had dealt with the problem!
I would definitely recommend them

9 mars 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hi There,

Thank you so much for taking the time to leave us great feedback, I'm pleased to hear our team were able to help so quickly!

Kind Regards
Customer Care Team

Betygsatt 5 av 5 stjärnor

What a fabulous experience using this…

What a fabulous experience using this company and their vibration plate. Customer service is outstanding (thank you, Jake) and the product is really delivering. People are unaware of the benefits of using a vibration plate which is a shame. I’ve researched extensively and found that there are real metabolic benefits to using them consistently. I researched different vibration plates with the help of AI (to cut through the jargon) and AI recommended this one, based on my requirements. I couldn’t be happier. I highly recommend BlueFin.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello,

Thank you so much for taking the time to share your wonderful feedback! We're happy to hear that you've had such a positive experience with our vibration plate and that Jake was able to assist you effectively.

Kind regards
Bluefin Customer Care Team

Betygsatt 5 av 5 stjärnor

I have nothing but praise for the…

I have nothing but praise for the customer service. Very fast response and they give more information than I realised I needed.
I run 12km a day and the Vibration 4D is perfect for warming up and cooling down. It has also improved my strength in areas that were lacking.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello,

Thank you for leaving us this excellent feedback!

We are pleased to hear that you are happy with your Vibration Plate and that we were able to assist with any queries you may have had.

Best regards
Bluefin Customer Care Team

Betygsatt 5 av 5 stjärnor

I purchased a second hand vibration…

I purchased a second hand vibration plate without instructions. Contacted bluefin fitness who emailed me exercises promptly. Can not fault the customer service

23 februari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Phillip,

Thank you for leaving us this excellent feedback!

We are pleased to hear that you are happy with your Vibration Plate and that we were able to assist with any queries you may have had.

Best regards
Bluefin Customer Care Team

Betygsatt 3 av 5 stjärnor

I recently purchased a vibration plate…

I recently purchased a vibration plate from Bluefin.
While the product works, the vibration intensity feels lighter than I personally expected. This may be suitable for beginners, but it did not fully meet my needs.
I have requested a return and I am currently waiting for the return label. I hope the process will be completed smoothly.
Thank you.

10 februari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Cornelia,

Thank you so much for sharing your feedback. We appreciate your review and are glad to hear that the product works.

Best Regards
Bluefin Support

Betygsatt 5 av 5 stjärnor

Lose cellulite fast

The delivery was done promptly and I'm extremely happy with my purchase.
I have toned up and lost cellulite,
Machine is very good quality, and definitely works to reduce fat and cellulite.
I bought the 4 D so amazing for relaxing massage and lymphatic drainage. DON'T hesitate!

15 januari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello,

Thank you for taking the time to leave us this amazing review!

We are pleased to hear that you are enjoying your 4D Vibration Pate.

Kind regards
Bluefin Customer Care Team

Betygsatt 5 av 5 stjärnor

Great company great products and…

Great company great products and brilliant customer service

7 februari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Susan,

Thanks for the wonderful review. Glad we were able to assist you.

Kind regards
Bluefin Customer Service

Betygsatt 1 av 5 stjärnor

I WISH I had read the many negative…

I WISH I had read the many negative reviews before purchasing 2 vibration plates - 1 for a gift. The one I kept stopped working after a few uses - unlike some reviewers here who received replacements after providing video footage - I was told I would have to return the plate, but was not provided any means to do this. The plate is incredibly heavy and large and requires specialist packaging - I was told if it arrived back with any damage in transit, my warranty would be void. So now I'm left in a position where I cannot post a heavy item without access to proper packaging/courier and cannot get a refund even though I have sent video evidence of the plate malfunctioning. A quick Google also tells me this is a known issue with the vibration plates from this brand - I wish I had checked. DO NOT BUY A VIBRATION PLATE FROM THIS WEBSITE.

30 januari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Charlotte,

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience.

As outlined in our warranty process, items do need to be returned and assessed before a replacement or refund can be issued.

Best regards,
Bluefin Customer Service

Betygsatt 3 av 5 stjärnor

Funciona, oh, milagro

¡Cambiad de empresa de transporte, por Dios!. Me ha llegado a través de Fedex e Inpost, un día tarde. La caja, mojada por un lado. Y al abrirla, las protecciones blancas a trozos, señal evidente de un golpe tremendo. El día de la entrega, horas antes cambian el seguimiento, dicen que me comunicarán nueva fecha, y ¡dejan de actualizar nada más!. Un horror. Sin embargo, con temor, la enchufo y funciona. Pero lo tengo claro, voy a comprar en breve una 4D y por supuesto no va a ser a vosotros, con semejantes empresas de envío

Añado después de la respuesta: mi paquete aparecía como "llegando a Andoain" (a 300 kilómetros de la entrega). Y ya no hubo más información. Un día después de la entrega, me mandan un correo indicando que se entrega hoy. Son MUY MALOS, LOS PEORES. Y el paquete, destrozado

21 januari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hola Francisco,

Gracias por tus comentarios. No te preocupes, comunicaré tus inquietudes al equipo correspondiente. Nos disculpamos sinceramente por las molestias ocasionadas y agradecemos tu paciencia.

Atentamente,
Atención al cliente de Bluefin

Betygsatt 5 av 5 stjärnor

Staff/customer service were so helpful

Staff/customer service were so helpful! - also great company/products & value for money.. I would highly recommend

12 januari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello,

Many thanks for the kind review! We're really happy that we were able to help.

Kind regards
Bluefin Customer Service

Betygsatt 1 av 5 stjärnor

My experience was not really good

My experience was not really good
I wanted to return my vibration plate as I realized after 5 minutes use, it is not right for me as I developed severe colics in the first 5 mints and couldn’t continue as generally I have chronic abdominal problems . But they refuse to return it, as it is now became used, there is not even a simple scratch on it with the original packaging are all available, tried multiple times to explain but no way. I am really disappointed.

5 januari 2026
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Emman,

Thank you for taking the time to share your feedback.

Our returns policy does require items to be unused for a change-of-mind return. We sincerely apologise for this.

Best regards,
Bluefin Customer Service

Betygsatt 1 av 5 stjärnor

schlechter Service

Nach zwei Jahren geringer Nutzung ist die Elektronik ausgefallen. Der sog. SUPPORT von BLUEFIN ist nicht bereit zu helfen und benennt auch keine Firma, die diese Geräte reparieren könnte. Sehr schlechter Service! Sitzt in GB. Ist wohl eine KI die einem antwortet.

18 december 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hallo,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut uns sehr leid, dass Sie dieses Problem hatten.

Mit freundlichen Grüßen,
Ihr Bluefin-Support

Betygsatt 5 av 5 stjärnor

my recent experience with blue fin…

my recent experience with blue fin fitness was amazing from placing my order to next day delivery and the support team are amazing I recommend these guys are brilliant

28 november 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Danny,

Thank you so much for your lovely review! We’re really happy to hear that your experience with Bluefin Fitness has been amazing.

Best wishes,
Bluefin Customer Care Team

Betygsatt 1 av 5 stjärnor

Ich habe denen Geld überwiesen und…

Ich habe denen Geld überwiesen und keine Ware bekommen. Ich denke hier handelt es sich um Betrug!!!

11 oktober 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hallo,

vielen Dank für Ihre Bewertung.

Es tut mir leid zu hören, dass Sie Ihre Bestellung noch nicht erhalten haben. Unser Team ist jedoch bereits mit Ihnen in Kontakt.

Mit freundlichen Grüße
Ihr Bluefin-Kundenservice-Team

Betygsatt 5 av 5 stjärnor

Loving my Bluefin !!!

I got the 4D Bluefin and thrilled with this machine. When researching, it was one of the few who provided technical specifications and it helped a lot to make an informed decision. The plate has such a cool design and I am using it everyday for my arthritis and feel great.Highly recommend!!!

15 oktober 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello Alvina,

Thank you so much for your wonderful feedback. We're happy to hear that you're enjoying your 4D Bluefin.

Thank you for choosing Bluefin.

Best Wishes,
Bluefin Customer Care Team

Betygsatt 5 av 5 stjärnor

I absolutely loved my products that I…

I absolutely loved my products that I got with bluefin. And on the occasion I have contacted customer service I must say it’s 10 out of 10 they are amazing and do everything they can to sort anything out that you need. Highly recommend this company.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello,

Thank you so much for your kind words and wonderful feedback! We're glad to hear that you loved your products and had a positive experience with our customer service team.

Best Wishes,
Bluefin Customer Care Team

Betygsatt 5 av 5 stjärnor

My machine didn’t work fine

My machine didn’t work fine, and after sending an vídeo, the was change the machine without problem. Real good service!

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hello John,

Thanks for sharing! We’re glad we could resolve the issue quickly and that you’re happy with our service.

Best Wishes,
Bluefin Customer Care Team

Betygsatt 1 av 5 stjärnor

Very poor quality & performace despite the premium price

We ordered the Bluefin 4D vibrating plate which is sold at c. £389 so really one of the most expensive on the market. Once you see the quality of manufacture, it is shocking, dirty, unpolished surface and the performance is so poor. either the manufacturer or the seller or both should be ashamed and should recheck their quality processes. we have a unit we we bought from a different manufacturer at £100 and it is far more powerful

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hi Amer,

We are sorry to hear that you are having issues with your device. A member of our team will be in contact with you.

Best Wishes,
Bluefin Customer Care Team

Betygsatt 2 av 5 stjärnor

Poor Technical Support

Bought a Bluefin Kick Lite directly from them. It all went fine for 14 months after which time the treadmill died. I contacted their technical support who suggested checking it was plugged in, and to try switching it off and on again. They promised to connect me with their technical team, but I never heard anything.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Bluefin Fitness

Svar från Bluefin Fitness

Hi Siobhan,

We are sorry to hear that you are having issues with your Treadmill. A member of our team will be in contact with you.

Best Wishes,
Bluefin Customer Care Team

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